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120 listings
  • $35,981
    fair price
    $1,127 above market
    • 71,978 miles
    • No accidents, 1 owner, corporate fleet vehicle
    • 8cyl automatic
    • Duffy's Auto Brokerage (172 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Auburn, WA / 172 miles away from Salem, OR

    *1 OWNER* *2017 CADILLAC ESCALADE ESV PLATINUM* *DARK GRANITE METALLIC* *4X4* *AUTO* *6.2L V8* *HEATED LEATHER SEATS* *MOONROOF* *NAVIGATION* *BACKUP ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ4HR349372
    Stock: 12876
    Certified Pre-Owned: No
    Listed since: 04-01-2025

  • $32,950
    fair price
    $64 above market
    • 94,022 miles
    • 1 accident, 2 owners, personal use
    • 8cyl automatic
    • Four Ten Auto Sales (161 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Bonney Lake, WA / 161 miles away from Salem, OR

    THIS 2017 CADILLAC ESCALADE ESV PREMIUM LUXURY WITH 94K MILES COMES LOADED ON THE INTERIOR WITH THIRD ROW SSEATING, A HEATED STEERING WHEEL, AUTOMATIC...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4JKJXHR349905
    Stock: 2292
    Certified Pre-Owned: No
    Listed since: 03-28-2025

  • $32,495
    fair price
    $297 above market
    • 95,418 miles
    • 1 accident, 2 owners, personal use
    • 8cyl automatic
    • Beaverton Nissan (41 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Beaverton, OR / 41 miles away from Salem, OR

    2017 Cadillac Escalade ESV Premium 4D Sport Utility Black Raven 4WD Vortec 6.2L V8 SIDI4WD.Reviews:* Strong V8 engine is never at a loss for power; ca...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4JKJ5HR203346
    Stock: P203346
    Certified Pre-Owned: No
    Listed since: 04-02-2025

  • $34,800
    good price
    $3,079 below market
    • 80,566 miles
    • No accidents, 1 owner, personal use only
    • 8cyl automatic
    • Crater Lake Ford (177 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Medford, OR / 177 miles away from Salem, OR

    3rd Row Seat, DVD Entertainment System, Heated Leather Seats, Sunroof, Navigation, 4x4, Captains Chairs, Trailer Hitch, WHEELS, 22 X 9 (55.9 CM X 22.9...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ8JR363183
    Stock: 363183V
    Certified Pre-Owned: No
    Listed since: 04-08-2025

  • Price Drop
    $24,113
    good price
    $2,894 below market
    • 132,152 miles
    • 1 accident, 1 owner, personal use only
    • 8cyl automatic
    • Auto Kings (103 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Bend, OR / 103 miles away from Salem, OR

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ2JR164432
    Stock: 164432
    Certified Pre-Owned: No
    Listed since: 04-02-2025

  • New Listing
    $29,990
    good price
    $2,160 below market
    • 84,732 miles
    • No accidents, 3 owners, personal use only
    • 8cyl automatic
    • Diplomat Motors (51 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Troutdale, OR / 51 miles away from Salem, OR

    Vehicle Details:- Year: 2016- Make: Cadillac- Model: Escalade ESV- Trim: Platinum Sport Utility 4D- Drivetrain: 4WD- Title: Clean- Engine: V8, Flex Fu...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ9GR240338
    Stock: 240338
    Certified Pre-Owned: No

  • New Listing
    $28,197
    fair price
    $560 below market
    • 107,907 miles
    • No accidents, 1 owner, personal use only
    • 8cyl automatic
    • Carr Vancouver Buick GMC (54 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Vancouver, WA / 54 miles away from Salem, OR

    Recent Arrival!CARFAX One-Owner.Radiant Silver Metallic 2018 Cadillac Escalade ESV Luxury 4WD 10-Speed Automatic with Overdrive 6.2L Variable Val...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ2JR239221
    Stock: G250230A
    Certified Pre-Owned: No
    Listed since: 04-28-2025

  • New Listing
    Stock photo**
    $39,441
    fair price
    $1,383 above market
    • 76,524 miles
    • No accidents, 2 owners, personal use only
    • 8cyl automatic
    • PDX Motorcars (42 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Beaverton, OR / 42 miles away from Salem, OR

    Recent Arrival! CARFAX One-Owner. Clean CARFAX. Backup Camera, Bi Xenon Headlamp Package, Tow Package, Leather Seats, Heated Seats, A/C Seats, Navigat...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ6JR190568
    Stock: P12742
    Certified Pre-Owned: No
    Listed since: 04-28-2025

  • $26,995
    fair price
    $712 above market
    • 127,277 miles
    • 1 accident, 1 owner, personal use
    • 8cyl automatic
    • J&A Auto Sales (192 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Bellevue, WA / 192 miles away from Salem, OR

    JA Auto Sales is an independent car dealership, located at 13600 NE Spring Blvd, Bellevue, WA 98005.For questions or test drives, please call or text ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ4JR230950
    Stock: 230950
    Certified Pre-Owned: No

    • 45,412 miles
    • No accidents, 1 owner, personal use only
    • 8cyl automatic
    • A&M Auto Group (51 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Portland, OR / 51 miles away from Salem, OR

    A&M AUTO GROUP LLC *503-887-0726https://www.amautogroupllc.com PLEASE CALL OR TEXT BEFORE HEADING OUR WAY2712 N HAYDEN ISLAND DR PORTLAND, OREGON 97...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ0JR354784
    Stock: VN-354784
    Certified Pre-Owned: No

    • 81,505 miles
    • 1 accident, 2 owners, personal use
    • 8cyl automatic
    • Maxx Autos Plus (162 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Puyallup, WA / 162 miles away from Salem, OR

    2018 Cadillac Escalade ESV Platinum Edition Crystal White TricoatMECHANICALLY INSPECTED AND DETAILED, Alloy Wheels, Audio Package, Backup Camera, B...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ1JR237487
    Stock: 17056
    Certified Pre-Owned: No
    Listed since: 04-22-2025

  • New Listing
    $30,849
    great price
    $9,183 below market
    • 74,036 miles
    • 8cyl automatic
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Hamilton, NJ / 2,448 miles away from Salem, OR

    CarFax No Accidents Reported,High Demand,Rare Find,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Entertainment System,Hands-F...

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4JKJ7HR327179
    Stock: HR327179U
    Certified Pre-Owned: No

  • $30,992
    fair price
    $216 above market
    • 125,464 miles
    • No accidents, 2 owners, personal use
    • 8cyl automatic
    • Brotherton Buick GMC (181 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Renton, WA / 181 miles away from Salem, OR

    4WD. Come see for yourself or call Brotherton Cadillac GMC Buick in Renton to schedule a test drive today! You can also view our entire new and pre-ow...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ7KR320000
    Stock: G5323A
    Certified Pre-Owned: No
    Listed since: 04-18-2025

  • New Listing
    $32,998
    fair price
    $102 above market
    • 84,340 miles
    • No accidents, 2 owners, rental vehicle
    • 8cyl automatic
    • Brotherton Buick GMC (181 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Renton, WA / 181 miles away from Salem, OR

    4WD. Come see for yourself or call Brotherton Cadillac GMC Buick in Renton to schedule a test drive today! You can also view our entire new and pre-ow...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ3KR297419
    Stock: C5152A
    Certified Pre-Owned: No
    Listed since: 04-25-2025

  • $29,998
    fair price
    $396 above market
    • 114,465 miles
    • No accidents, 2 owners, corporate fleet vehicle
    • 8cyl automatic
    • Brown Boys (168 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Yakima, WA / 168 miles away from Salem, OR

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ0HR218116
    Stock: 218116
    Certified Pre-Owned: No
    Listed since: 11-30-2023

  • Stock photo**
    $35,998
    fair price
    $1,502 above market
    • 76,428 miles
    • No accidents, 3 owners, personal use only
    • 8cyl automatic
    • Jake Sweeney Express (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Cincinnati, OH / 1,994 miles away from Salem, OR

    Clean CARFAX. Dark Granite Metallic 2017 Cadillac Escalade ESV Platinum Edition 4WD 8-Speed Automatic Vortec 6.2L V8 SIDI 4WD.Jake Sweeney Automotive ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ0HR392851
    Stock: Y2730
    Certified Pre-Owned: No
    Listed since: 04-01-2025

    • 55,699 miles
    • No accidents, 2 owners, personal use
    • 8cyl automatic
    • D&C Motor Company (38 mi away)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Portland, OR / 38 miles away from Salem, OR

    Simply Drive Home. Recent Arrival!12-Way Power Front Passenger Seat Adjuster, 1st 2nd & 3rd Row All-Weather Floor Mats (LPO), 3rd Row DVD Screen, Ad...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJXKR212749
    Stock: P212749
    Certified Pre-Owned: No
    Listed since: 04-15-2025

  • Price Drop
    $33,395
    great price
    $14,206 below market
    • 53,248 miles
    • No accidents, 1 owner, personal use only
    • 8cyl automatic
    • TL Motor Company (192 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Redmond, WA / 192 miles away from Salem, OR

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ9GR298475
    Stock: 298475
    Certified Pre-Owned: No
    Listed since: 01-17-2025

    • 48,165 miles
    • No accidents, 2 owners, corporate fleet vehicle
    • 8cyl automatic
    • CarMax (In-stock online)
    • Transfer available from CA to OR*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Escondido, CA / 873 miles away from Salem, OR

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ4HR244489
    Stock: 27280136
    Certified Pre-Owned: No

    • 58,936 miles
    • No accidents, 2 owners, personal use
    • 8cyl automatic
    • Carvana (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Atlanta, GA / 2,175 miles away from Salem, OR

    At Carvana, we go miles beyond the extra mile. That's why we provide you with a convenient, fast, and hassle-free car buying experience that puts you ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/20 Highway)

    Listing Information:

    VIN: 1GYS4KKJ5HR267134
    Stock: 2003530282
    Certified Pre-Owned: No
    Listed since: 04-04-2025

    • 103,705 miles
    • No accidents, 2 owners, personal use only
    • 8cyl automatic
    • Truck City RV Sales (165 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Sumner, WA / 165 miles away from Salem, OR

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/20 Highway)

    Listing Information:

    VIN: 1GYS4TKJ6FR514700
    Stock: 10692
    Certified Pre-Owned: No
    Listed since: 04-24-2025

Showing 1 - 21 out of 120 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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