Used 2011 Volkswagen Routan Consumer Reviews
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Watch the oil level
This is an update on my previous posts. Recently at 28000 miles I noticed the oil pressure light was flashing in my Routan. After inspecting the dipstick I was surprised to see that the car had very little oil, so I ended up adding 2.5 quarts of 5W-20 oil. I was surprised because I have never missed any of my scheduled maintenance. When I took the car to the dealer they said that they have seen this issue with these vans. And the recommendation was to check the oil level every 3000 miles. They said these vans burn oil in average 1 quart every 3000 miles. For your info, I have changed my engine oil in average every 5500 miles when the light had indicated that it is time to do so.
2010 Routan SE w/RSE and NAVI
After test driving the Toyota, Chrysler, Dodge, Kia and Honda minivans we settled on the Routan. Of the minivans tested the dashboard/instrument panel and gauges of the Routan give the appearance of an upscale car and does not scream minivan. The faux metal strip is convincing and is more refined compared to cheesy faux wood. Seats are comfortable and operation of controls are intuitive. The ride is quiet and taut with good steering input. The 3.8L V-6 is more than adequate around town. We live close to the Sierras and the van performs adequately going up steep grades although the engine will rev at higher RPMs. Shifts to the lower gear are nearly imperceptible
- SE Passenger MinivanMSRP: $8,99573 mi away
- SE Passenger Minivan w/Rear Seat Ent, NavMSRP: $5,500327 mi away
- SE Passenger MinivanMSRP: $6,991352 mi away
Tipm Module Issues
First of all, these cars are built by Chrysler, and has an issues with the tipm module which only cost to repair $1,000 or more with no guaranty that will not happen again, I did some research and found a lot of people having this issue, it causes the car to turn off while driving it, or sometimes will not start at all. I have 53K miles on it. Also the engine is weak and the transmission is starting to give me problems, along with a side door making noises when I open it. Stay away from these vans. It's 21 February 2017 and the VW has NOT done anything about this. They disrespect their clients from left to right. Stay away from VW.
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Electrical and service nightmare
***2017 update- finally got rid of my Routan. We bought a Ford Expedition. On the Routan, the leatherette fabric has been wearing out, tearing and flaking off on the seats for the last few years and especially the driver seat. There is always something broken or failing on this car. The rear breaklights were never sealed properly so every 3 months the lights short out. Pretty annoying. It's sad because it was my favorite family car, it's a nice looking car, it drives nicely when it's not breaking, it's comfortable, I love automatic doors, but it's not a good investment. There were some weird electrical things going on with the locks not locking all doors. We live where there is snow and ice so we had to finally go back to an SUV. ***2016 update- More problems and more problems. Service people know me well. All I can say is it's a good thing I got an extended warranty!! The leatherette is ripping on my seat and both passenger and driver side door handles have lethally sharp, chrome pealing and cutting the heck out of our hands. These things are not covered under warranty and would cost a fortune to fix. Other than that, we have had to replace the rear gasket over twice in one year, the belt in the passenger side door holding up the window, snapped, the fan belts in both engine area and AC both gave out, the list goes on. Good thing the stopped making these vans. I still love the way it looks and feels, but I will be selling it before the warranty ends. ***********We Purchased from Ken Garff VW in Orem in November of 2011. Within less than a month we were at the service dep. getting things fixed. First it was the paint and weather stripping around all the windows chipping and pealing and discolored. Then it was several trips for a shifting problem. They said it was electrical and they said they fixed it. But we were back 5 times and 2 so called recall updates to the electrical before finally another location replaced something I the engine. That seemed to help. But then the motor for the AC and heater broke. Then the electrical went crazy and my car shut off mid driving. Now it's in the shop and I am ready to call it a lemon and get a new car.
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Chrysler's neglected step child
Same engine and transmission as Chrysler's Town & Country, but the T & C recalls don't apply to Routans. We've had to replace the TIPM twice, the alternator twice, multiple cylinders have need repair, the electrical has needed work, and now the transmission is gone. Plus the mpg is way less than they claim. I will never own another Chrysler product, especially one disguised as a VW.
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PERFECT FOR US
Bought the vehicle when we had 5 dogs and 3 cats to go to our vacation home. It has given us no problems, gas mileage is good. Seems to drive itself. Only problem is the city we moved to does not have a VW dealer. Has a VW authorized repair shop, but so much of this is Chrysler if we had a major problem iI am not sure that they would know what to do. We have 76000 miles on the car now and love it. A lot of highway mileage, probably 80%. I can get over 30 mpg if the speed is kept around 55. At 75 on the highway mpg is around 26. City is 20 or 21. Been great for hauling stuff around Still great at 83000 miles. Almost drives itself. Had to sell it as it is difficult to get serviced in small town. It is part VW and part Chrysler and VW service center here did not have the equipment to service warning light. Chrysler dealer would not help with the electronics so had to sell. DO NOT recommend for small town.
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DISAPPOINTMENT.
Big disappointment about reliability of the mini van that was relied heavily as family vehicle especially in transporting our grandkids to and from school. The van was purchased in 2010 (new) and the first safety concerned was a vibration of the body when the brake was applied. Problem was fixed as a factory defect and later we have to take it back to dealership for a number of alarms in the instrumentation panel. Lately, we noticed a white smoke coming from the engine, and had it towed back to the dealership to replaced a part of the cooling system that caused the coolant to leak. Unfortunately, this repair is not covered by the extended warranty and we have to pay over $600. Question is....do we have a lemon on our investment? I would not recommend buying this model to anyone.
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12,000 miles and going strong
We purchased the 2011 Routan for our summer driving season. This van has been great for us. The navigation and ent. system are very easy to use. It is also nice to have the various electronic access points in the rear seats. We drove the van 12,000 this summer and cannot be disappointed.
Great Value Minivan
I have previously researched this car for almost 6 months and I just decided to buy it now for a huge incentives (i mean $8400 off from MSRP!). The only downful on this van is that they always attached it with chrysler/dodge. Hey people, we should be proud of our own products. Anyway, based on my analysis, the handling is decent, it has enough power to pass slow moving cars. I dont have problems changing lanes, the side mirror is a good size and its adequately placed. I dont have problems with my blind spot side. It feels that you are in control in the road. My family loves it. Dont get the overpriced Sienna and Odyssey. Save your extra money for vacation.
don't buy one of these
Make sure you purchase an extended warranty if you must own one. This is a big/heavy van...feels way heavier than the previous generation grand caravans. Brakes are undersized....chews through pads at an amazing rate every 25k or so. 30k miles driver's side seat heater shorted out and had to be replaced. 72k miles flex plate in transmission had to be replaced. 75k miles spun rod bearing and had to replace short block. 95k miles torque converter solenoid and leaking transmission lines replaced. Since 50k miles random electrical issues with cam position sensor (i believe a resulting mis-fire was the root cause of the rod bearing failure) and inability to start vehicle. Dealer can do nothing since no computer only gives generic cam position sensor error and it never does it while at the dealership. Dealers don't seem to know anything about these vehicles since they are made by chrysler. interior quality is crap, when temperature/weather changes the video screens and storage in the ceiling rattle like crazy until the whole interior is up to temperature. bluetooth connection for hands-free calling is garbage....too slow, too hard to set up compared to other manufacturers sunlight coming in over driver's shoulder completely washes out LED displays on dash (odometer, outside temp, etc). front window deforster vents are in the completely wrong place...blow warm air higher on the windshield than the resting position of the wipers. in snow and sleet the wipers and lower windshield ice up resulting in the window not being cleared by the wipers
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