Used 2011 Volkswagen Routan Consumer Reviews
Not what I thought
Since I bought this car its had problems after problems. Parts can only be purchased from dealer, and most mechanic can and does not work on these cars. Three times I've had to take the car in for mechanical reasons and it stays working great for a few months before something completely new pops up. The dealer charges even the days the car seats in the parking lot waiting for repair.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Awesome Ride
Not Sure why some give this "Minivan" a bad reputation. I tested drove all the Minivans out there, and this by far is the best. Town and Country/Dodge might produce this product, but I can ensure you Germans enginnered it. It drives better, looks better, and is night and day compared to the Town and Country/Dodge. You feel as though you are driving a German Automobile. It is Fahrvergnügen.
- SE Passenger MinivanMSRP: $9,99539 mi away
- SE Passenger MinivanMSRP: $6,99571 mi away
- SE Passenger MinivanMSRP: $13,49776 mi away
Not as promised
So here is the skinny on this - If you promise something, stand behind it and deliver - does not matter who the company is. The reason we switched from a SUV to a Minivan was because the gas mileage was supposed to be so much better 17/25. Instead I am getting similar mileage to the 7 passenger SUV that we had before this. 13/19 My wife loved her SUV and I convinced her that this would save us money on the gas, instead I feel like a fool but that is because, I / we were lied to and deceived.
One problem after another
I wish I would have stuck to the Honda Odyssey. My 2010 VW Routon has several nose issues. Every time I step on the gas it starts a squealing noise and as soon as I take my foot off the gas pedal it stops. The right slide door sticks and sounds like it will fall off. There is a knocking noise in the right passenger door. The engine sometimes does not shift smoothly. and of course the dealer has no idea how to fix these problems!!! :(
Follow up review
This is a follow up to my earlier post. I have had this car for 9 months now. There has been a few areas that I had issues. First all my brakes had to be replaced at 10k miles due to vibration in steering. The dealer did this under Warranty. Second, I has issues with putting the 2nd row seat back, as it was stuck and could not remove it or put it back, as a result the dealer replaced the seat frame free of charge. The 3rd issue was some creaking noise that would come from driver's door while driving on certain bump which was very irritating and after taking to 2 different dealerships, the second dealer lubricated the driver side door hinges and that took care of the issue.