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Used 2011 Volkswagen Routan Consumer Reviews

3.5 out of 5 stars
51 reviews

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We have a limited number of reviews for the 2011 Routan, so we've included reviews for other years of the Routan since its last redesign.

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Pros
Cons
3 out of 5 stars

Not what I thought

Ymorffi, 04/19/2016
2011 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent, Nav (3.6L 6cyl 6A)
6 of 8 people found this review helpful

Since I bought this car its had problems after problems. Parts can only be purchased from dealer, and most mechanic can and does not work on these cars. Three times I've had to take the car in for mechanical reasons and it stays working great for a few months before something completely new pops up. The dealer charges even the days the car seats in the parking lot waiting for repair.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4.88 out of 5 stars

Awesome Ride

crimsontidefam, 10/06/2011
2010 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent (3.8L 6cyl 6A)
4 of 5 people found this review helpful

Not Sure why some give this "Minivan" a bad reputation. I tested drove all the Minivans out there, and this by far is the best. Town and Country/Dodge might produce this product, but I can ensure you Germans enginnered it. It drives better, looks better, and is night and day compared to the Town and Country/Dodge. You feel as though you are driving a German Automobile. It is Fahrvergnügen.

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3.75 out of 5 stars

Not as promised

Ben, 05/11/2010
2010 Volkswagen Routan SEL Premium 4dr Minivan (4.0L 6cyl 6A)
8 of 12 people found this review helpful

So here is the skinny on this - If you promise something, stand behind it and deliver - does not matter who the company is. The reason we switched from a SUV to a Minivan was because the gas mileage was supposed to be so much better 17/25. Instead I am getting similar mileage to the 7 passenger SUV that we had before this. 13/19 My wife loved her SUV and I convinced her that this would save us money on the gas, instead I feel like a fool but that is because, I / we were lied to and deceived.

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4 out of 5 stars

Follow up review

fshifteh, 06/18/2011
2010 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent, Nav (3.8L 6cyl 6A)
5 of 7 people found this review helpful

This is a follow up to my earlier post. I have had this car for 9 months now. There has been a few areas that I had issues. First all my brakes had to be replaced at 10k miles due to vibration in steering. The dealer did this under Warranty. Second, I has issues with putting the 2nd row seat back, as it was stuck and could not remove it or put it back, as a result the dealer replaced the seat frame free of charge. The 3rd issue was some creaking noise that would come from driver's door while driving on certain bump which was very irritating and after taking to 2 different dealerships, the second dealer lubricated the driver side door hinges and that took care of the issue.

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4 out of 5 stars

One problem after another

traci0815, 11/16/2011
2010 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent, Nav (3.8L 6cyl 6A)
5 of 7 people found this review helpful

I wish I would have stuck to the Honda Odyssey. My 2010 VW Routon has several nose issues. Every time I step on the gas it starts a squealing noise and as soon as I take my foot off the gas pedal it stops. The right slide door sticks and sounds like it will fall off. There is a knocking noise in the right passenger door. The engine sometimes does not shift smoothly. and of course the dealer has no idea how to fix these problems!!! :(

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5 out of 5 stars

Best Bang for your Buck

First VW, 06/12/2010
2010 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent (3.8L 6cyl 6A)
2 of 2 people found this review helpful

My family out grew our SUV and there was no way I was buying a new super- sized suv/crossover. After doing some research, test-drives, and haggling, we fell for the VW. Turns out you can buy the VW with better handling, interior materials, and appeal for a similar price as the Chrysler/Dodge counterpart (and ~3k less than Toyota/Honda). I have owned and been happy with previous Dodge and Jeep purchases, so the fact that it's half Chrysler did not bother us.

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5 out of 5 stars

Very Pleased with our SEL Routan

stjohns, 12/21/2010
2010 Volkswagen Routan SEL Premium 4dr Minivan (4.0L 6cyl 6A)
2 of 2 people found this review helpful

After over a year of trouble free ownership we can recommend the Routan as a high quality family frendly van. Feature and handling have been 1st class. VW carefree service at zero cost is risk free. A lot of after market products can be purchased at great prices thanks to T & C sibling. to high volume siblings at Chysler.

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4.88 out of 5 stars

Exelent Van

Enrriquillo, 10/08/2010
2010 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent (3.8L 6cyl 6A)
2 of 2 people found this review helpful

Driving to NY from South Carolina tree times, 12 hours trip, very confortable and nice to drive. Not very noisy inside. Gas in average, I would like one with engine TDI. Sound system ok. Captain seats very comfortable for long trips.

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1 out of 5 stars

Cannot stand this van

vanluvea, 07/25/2013
updated 07/25/2017
2011 Volkswagen Routan S 4dr Minivan (3.6L 6cyl 6A)
4 of 6 people found this review helpful

This is my first minivan and I bought it used to save some bucks. However, I completely regret my purchase. My main complaint on this thing is interior quality. It seems like everything is taped together. Both front seats creak, creaks in the pillars, rattle in the dash and right sliding door rattles. Not to mention the windows rattle when they are down. The suspension on this thing is definitely stiffer which is fine but when the interior is built so poorly it easily shows. The worst part is the Caravan seems better by a small margin. I am ditching this thing for an Odyssey and willing to lose some cash on my trade in. That's just how much I hate it.

Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
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2 out of 5 stars

Mad mama

Carroll Thomas, 05/11/2016
2011 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent (3.6L 6cyl 6A)
4 of 7 people found this review helpful

As soon as the 60 mile warranty expired, the transmission light came on. I took it to have a Emissions Test done and it failed. I learned that the torque converter needs replacing. The car is some garbage. I would never recommend anyone purchase Volkswagen.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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