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Used 2002 Volkswagen Passat Consumer Reviews

4.4 out of 5 stars
466 reviews

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4.88 out of 5 stars

Love it

Johnathon S., 05/15/2002
2002 Volkswagen Passat W8 4Motion AWD 4dr Sedan (4.0L 8cyl 5A)
2 of 3 people found this review helpful

I have been looking for a while for a luxury vehicle in the Mercedes E class range. I am not a big fan of BMWs, but anything else goes. I happened to go to a VW dealership on a whim and saw the W8. Once I drove it, I knew I found what I was looking for. It could be a little bigger in size, but the engine power, style, handling, all scream 'look out Mercedes (and Audi, BWM, etc). This is my first VW, and if they continue down this path, I'll be buying many more. And you can't beat the price...

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4.5 out of 5 stars

good car, needs more guts and 5 speed

Spike, 06/06/2002
2002 Volkswagen Passat GLX 4Motion AWD 4dr Wagon (2.8L 6cyl 5A)
2 of 3 people found this review helpful

This is a great car that is just a little to slow. It'd be nice to get a 5 speed w/ the 4 motion. Another 40 hp would be nice also. Don't know if I'd pay $4,500 more for the W8.

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1 out of 5 stars

Poor Customer Service

Disappointed, 07/24/2006
2002 Volkswagen Passat GLS 1.8T 4dr Sedan (1.8L 4cyl Turbo 5M)
3 of 6 people found this review helpful

My '02 Passat not only breaks down regularly, demonstrating poor quality, the customer service and responsiveness of the company was extremely disappointing. They refuse to acknowledge the issue in any way. My car has had over twenty repairs in eighteen visits to the shop in only three years and only 16,000 miles. I will never deal with VW again.

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4.13 out of 5 stars

Sad to give up too!

cindyaj, 07/07/2010
2002 Volkswagen Passat GLS 1.8T 4dr Sedan (1.8L 4cyl Turbo 5M)
2 of 4 people found this review helpful

First comment, I will never buy another Volkswagen. Had the emergency brakes went out a year ago and now my blinkers went out. At 56,000 miles the dealership flushed engine, said all okay to drive, my car died highway 100 miles out of town and had to be towed back and a new engine was put in, was very costly. I only put on 20,000 miles at first year and the dealer said it was my fault not getting regular oil changes. With no rental car provided (not covered by warranty). I also had front cv joints with axle, emission sensors and have been driving with "check engine" light on for 2 years and battery replaced! My sunroof is leaking I can not afford it. Driver side door lock is not work

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2.5 out of 5 stars

Oil burner

ldanks, 02/21/2002
2002 Volkswagen Passat GLX 4dr Sedan (2.8L 6cyl 5M)
1 of 1 people found this review helpful

I fell in love with the awesome look and style of this car. (Fatal Mistake). From the day I drove off from the dealership, I've grown to dislike this vehicle. Above 45 mph it shook, and vibrated. After 970 miles it burned 1 quart of oil. The dealership advised me that was within the proper range of oil consumption. I was told that it comsumes oil rather than burns oil..go figure. I have a Nissan Sentra with 210,000 miles and has never burned a drop of oil. Needless to say this is my last VW product. It is a beautiful car, but the beauty in this car is truly only skin deep. I leave it in the garage and drive my nissan, saves on oil. Hope to unload the Passat soon...

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