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Used 2011 Volkswagen Jetta Consumer Reviews

4.1 out of 5 stars
87 reviews

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Cons
1 out of 5 stars

customer care is a joke!

m. Kinney, 07/14/2015
2011 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)
12 of 38 people found this review helpful

You should know that once you bought the car, if anything goes wrong, you are on your own my friend. Bought a new 2011 Jetta and maintained in impeccably and at 114,00 miles the turbo blew(not supposed to). I now have at 22,000 dollar car, less than four years old that is pretty much worth scrap. Customer care, all the way up to Volkswagen top supervisor, told me with deep sincerity, there was nothing they could do and felt no responsibility since my warranty had expired. Does Volkswagen stand behind their product in any way? This company has no sense of fairness toward their customer. Sincerely, broke and carless

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.88 out of 5 stars

New Jetta

KLRider, 11/13/2010
2011 Volkswagen Jetta S 4dr Sedan (2.0L 4cyl 5M)
1 of 3 people found this review helpful

We were a little worried the 4 cyl would be underpowered however with the 5sp M transmission the powertrain performs quite nicely. While the redesign does affect driveability slightly the car still has the VW feel and it much better than its competition. In other words it is not a typical sluggish small car boat.

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3.63 out of 5 stars

reliable

kkingston57, 05/10/2011
2011 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)
6 of 27 people found this review helpful

Have had car for 55K miles and still have original tires(Bridgestone Turanzas) getting 40+ MPG and drive conservatively. Have heard of people getting 50 MPG. Is this downwind?

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4.38 out of 5 stars

2011 Jetta TDI

alco_pa, 07/01/2011
2011 Volkswagen Jetta TDI 4dr Sedan w/Navigation (2.0L 4cyl Turbodiesel 6AM)
1 of 9 people found this review helpful

Before you buy one better check the paint, mine has milky spots under the clear coat. I did not notice until I washed and waxed it. Look it over carefully... Too bad, I really was looking forward to a great car.

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4.88 out of 5 stars

My new Jetta is as good as the last one!

JEM, 11/16/2010
2011 Volkswagen Jetta SE 4dr Sedan w/Convenience, Sunroof (2.5L 5cyl 6A)
0 of 0 people found this review helpful

I have read some negative reviews about the cheapness of new 2011 Jetta but I have to disagree. I just traded my 2008 Jetta SE in for a 2011 Jetta SE (Comfort/sunroof package) and have been super happy with it and look forward to driving! While the new style loses a couple of the more premium features(ie. automatic seats), it gains just as many as it lost. It gets better gas mileage, seems like a peppier ride and also has the blue- tooth/cell phone feature which i'm loving. New sterio is terrific and is all touchpoint and easy-to-use.

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