Used 2023 Volkswagen Atlas Consumer Reviews
Used Atlas for sale
We have a limited number of reviews for the 2023 Atlas, so we've included reviews for other years of the Atlas since its last redesign.
We thought we were buying peace of mind.
Megan McLaurin , 04/25/2025
2022 Volkswagen Atlas SEL Premium R-Line 4dr SUV AWD (3.6L 6cyl 8A)
1 of 2 people found this review helpful
We bought the perfect vehicle—or so we thought. After my son Thomas’s accident, we were faced with the overwhelming challenge of not just his recovery, but the simple act of getting him home from the hospital safely. My Escalade was too tall to get him in and out of easily, and we needed something practical, accessible, and reliable to support his healing journey. After tons of research, we landed on a 2022 Volkswagen Atlas R-Line. It checked every box—low to the ground, roomy enough for his wheelchair, all-wheel drive for Colorado weather, great safety features. We felt confident. We felt hopeful. That hope didn’t last. Within days, the sensors were giving false alerts. The infotainment system would go blank. GPS and radio cut out. The dealership blamed it on charger cords. Then said they couldn’t replicate the problem. Meanwhile, Thomas had three outpatient therapies a week, and I was left without a dependable vehicle. We tried another dealership. They identified wiring issues with the 5F module—the component that runs most of the vehicle’s electrical systems. After weeks in the shop and back-and-forth with VW America, they offered us $6,000 (on a $55,000 car) for our troubles. Then the starter failed—while I was sitting at a red light. The 5F module again. More issues followed: the N80 valve failed twice. The battery died. The infotainment system froze—while I was driving in Houston for medical appointments. Then this month, the power steering and 5f module have failed completely. The car is now undrivable. The needed part is on nationwide backorder, and we have a road trip in May and more medical trips to Houston in June/July. We accepted an $8,000 settlement in February 2024 thinking it would help. Turns out that disqualified us from any more support—even though the vehicle continues to fail from the same root cause. VW is now refusing to help. We are left without answers, without support, and without the vehicle or even a loaner vehicle. I’m sharing our story because this isn’t just about a car. It’s about being left behind by a company that should stand behind its product. This has been stressful, expensive, and at times terrifying. We bought this vehicle to bring comfort and stability into a life that had already been turned upside down. Instead, it’s brought breakdowns—both mechanical and emotional. [HTML removed] #VWAtlas #Volkswagen #VWFail #DisabilityAccess #WheelchairAccessible #VWCustomerCare #5FModule #MedicalTravel #VWStory #CarTrouble #DoBetterVW #VolkswagenAtlas #ChronicCarProblems #LemonLaw #ColoradoDrivers #FamilyCarCrisis #DisabledAccessMatters #MakeItRightVW #HopeBandit #TsRoadtoRecovery
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Lots of room and lots of gadgets
Doug, 05/02/2024
updated 05/05/2025
2023 Volkswagen Atlas SEL R-Line Black 4dr SUV AWD (3.6L 6cyl 8A)
1 of 2 people found this review helpful
Amazed at the room and power of the v6 is plenty. Well designed and very comfortable for 2 big guys. The R line comes with many nice features.
2023 Volkswagen Atlas for sale near you
Showing 3 of 77 listings
- SE w/Technology 4dr SUVMSRP: $32,50016 mi away
- SE w/Technology 4dr SUVMSRP: $27,00024 mi away
- SE w/Technology 4dr SUVMSRP: $29,99018 mi away
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Atlas
Atlasdriver, 12/25/2022
2022 Volkswagen Atlas SEL R-Line Black 4dr SUV AWD (3.6L 6cyl 8A)
2 of 7 people found this review helpful
I have only ever owned Volkswagen cars. This is my first time owning an atlas. By far the greatest investment I have made. It drive good, the space is outrageous. I love it. People say they aren’t good on gas, and mine is excellent. So far no problems like everyone else has. Maybe they just aren’t maintaining it right.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Atlas Review
Sabree, 05/01/2022
2022 Volkswagen Atlas SE w/Technology 4dr SUV AWD (3.6L 6cyl 8A)
1 of 3 people found this review helpful
Great ride!
The best car to own!
Ellen, 07/21/2022
updated 07/21/2025
2022 Volkswagen Atlas SE w/Technology 4dr SUV AWD (2.0L 4cyl Turbo 8A)
1 of 3 people found this review helpful
Smooth ride! Great family car! After owning my car for the last 3 years, I still think that this car is a great family car and I have never had any issues. I am 100% satisfied with my purchase.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value