Used 2021 Volkswagen Atlas Consumer Reviews
Used Atlas for sale
VW doesn’t have parts made
Rikki , 05/04/2021
2021 Volkswagen Atlas SE 4dr SUV w/Prod. End 08/20 (2.0L 4cyl Turbo 8A)
33 of 41 people found this review helpful
Great car but unfortunately mine was in an accident. The side airbags went off and they don’t have parts made to fix it and do not have an estimated time when the parts will come in or even be made. They gave me a limit of $35/day for a car rental and $50 for an suv. Which I am unable to find in my location and they state there’s nothing that can be done. There expecting me to pay for a brand new car and a car rental for an unknown period of time. I find it very unreasonable that they can’t do anything else despite this being a vw problem of not having car parts for a car they sold me.
Sudden acceloration
R. J. Kempf, 05/04/2021
2021 Volkswagen Atlas SE w/Technology 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
15 of 18 people found this review helpful
Since new, I have encountered the same issue. When stopped and about to accelerate, the vehicle will hesitate.This happens with the start/stop engaged and disengaged. As I press the accelerator, nothing happens, then suddenly the car will take off. This happened when I test drove the car (I chalked it up to the start/stop mode), sitting at a light making a U turn to the left.. Since purchase this has happened multiple times, usually when the vehicle wheels are turned to left or right but this past week-end, it happened as I finally was able to accelerate after hesitation and traveling in a straight line. Dangerous to say the least! Dealer says they cannot replicate and they basically do nothing other than suggest I put a few more miles on it. Currently around 3500 miles
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2021 Volkswagen Atlas for sale near you
Showing 3 of 78 listings
- SE w/Technology 4dr SUVMSRP: $18,145In-stock online
- SEL Premium R-Line 4dr SUVMSRP: $21,064In-stock online
- SEL 4dr SUVMSRP: $21,590In-stock online
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Buyer Beware with VW
BS, 06/03/2021
2021 Volkswagen Atlas SEL 4dr SUV AWD (3.6L 6cyl 8A)
33 of 42 people found this review helpful
I bought a brand new VW Atlas SEL and it was sold from the manufacturer at the dealership with a faulty car net system that never worked. My wife drove it for two weeks and took it into the dealership to get replaced. The part was removed and replaced with a part that also never worked. The part currently is on back order and the car has been in the shop for a month. VW corporate has done nothing to make things right and tell me to be happy with getting a rental from the dealership. Meanwhile I am paying a car payment and car insurance on a vehicle that we are not driving. BEWARE Do not go with VW they are not for the customer.
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Nice but too bulky -and dealers are terrible
Cumming Buyers, 03/02/2021
2021 Volkswagen Atlas SEL 4dr SUV w/Prod. End 08/20 (3.6L 6cyl 8A)
31 of 40 people found this review helpful
Love VW products, but this car is simply too bulky in the front. But worse, the dealers are terrible and caused us to cancel our purchase. We decided on a dark green with brown interior with certain options, which required options. None of the dealers wanted to order a car. Their 200% focus was to flip us to take a car from inventory. Then, the advertised VW special financing never applied to what we wanted. We were planning to pay cash and have excellent credit, do we know that wasn’t the reason - and we never got that far. It was the worse experience we ever had buying a car. VW needs to upgrade their dealers or they will never achieve higher sales.
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So far love it... but break pad issue is bad!
Dina, 11/02/2021
2021 Volkswagen Atlas SEL 4dr SUV (3.6L 6cyl 8A)
10 of 12 people found this review helpful
I love the space in my Atlas. The kids have room and so does the dog. However, the breaks sound like I'm grinding metal on metal. I've opened a ticket with VW of North American and they just called saying there is nothing they can do to fix the issue. Are you kidding me! It's a new car, and yet it sounds like my breaks are grinding metal. I turn heads everywhere i go and not in a good way... Their "resolution" is unacceptable and they should be ashamed of themselves! They have designed a faulty break pad and need to fix it ASAP!
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