The 2021 Atlas is a roomy and comfortable three-row SUV. An easy-to-use infotainment system and helpful driver aids are also part of the appeal. Subpar acceleration from both of the Atlas' available engines is a drawback, but overall this is a compelling choice for a family-friendly SUV.
Starting MSRP of $39,310 for a 2026 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.
The Volkswagen Atlas was VW's first swing at a three-row midsize SUV, and the automaker knocked it out of the park. Its roomy cabin and comfortable ride helped place it near the top of the pack when it debuted in 2018. But new competitors and a rapidly evolving market mean Volkswagen feels the need to offer some updates to keep the Atlas fresh.
Starting MSRP of $39,310 for a 2026 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.
On the outside, the 2021 Volkswagen Atlas gets restyled headlights, bumpers, taillights and a new grille. The interior receives some mild changes such as a new steering wheel and the addition of new driver aids including a system that can scan traffic signs. This latter feature can help you know what the speed limit of the road you're on, even if you didn't see the sign yourself.
Alas, the Atlas is powered by the same engines as before: a turbocharged 235-horsepower four-cylinder and a 276-hp six-cylinder engine. We think Volkswagen missed an opportunity here to add some power under the hood since even the optional six-cylinder lacks the power to get this big SUV moving with any real authority. Overall, though, the 2021 VW Atlas is still a compelling contender among three-row family SUVs.
What's it like to live with?
Want to know even more about the Atlas? Edmunds added a 2018 Volkswagen Atlas SE with Technology to our long-term road test fleet. Our editors spent a year driving Volkswagen's biggest SUV, racking up more than 20,000 miles. Check out our VW Atlas long-term test coverage to read more about what we learned, from real-world fuel economy to reliability. Note that while the 2021 Volkswagen Atlas differs slightly from our long-term 2018 model, nearly all of our observations still apply.
Edmunds Expert Rating
edmunds TESTED
by the Edmunds Experts
Good
8.0
out of 10
We drove the 2021 Volkswagen Atlas on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
8/10
How does the Atlas drive? Neither Atlas engine is all that great. The optional V6 engine delivers decent acceleration off the line but runs out of oomph when the Atlas is merging at speed, even with an empty cabin. Our V6-equipped Atlas test vehicle needed 8.5 seconds to cover 0-60 mph, which is slower than many rival three-row SUVs. We also tested the base four-cylinder — surprisingly, that Atlas was quicker, with 0-60 mph coming up in 8.1 seconds.
Otherwise, the Atlas is pleasant to wheel around considering its size. It's composed and stable when going around turns, and the smooth brakes and transmission shifting make this an easy SUV to drive everyday.
Comfort
8/10
How comfortable is the Atlas? The Atlas' front seats lack some adjustability, and the bottom cushions feel a little flat and long, which might be uncomfortable for short drivers. Both back rows recline, and the second row slides and has a slightly firmer middle seat.
The Atlas has a settled ride quality. The suspension absorbs most bumps and road undulations without getting overly floaty. There's some road noise, and the large mirrors generate noticeable wind noise at highway speeds, but it's nothing the audio system can't conceal. The Atlas' climate system is strong and has plenty of heating and cooling capacity.
Interior
8.5/10
How’s the interior? There's plenty of room in all directions up front, and the second row is wide enough for three adults across. Also the third row fits adults 6 feet or shorter with surprisingly little effect on comfort. The Atlas also gets high marks for its clever sliding second-row seat, with good rear visibility to boot.
It does take some time to become familiar with the Atlas' available digital gauge cluster, but once you're accustomed to it, functionality is wide-ranging. One downside to the touchscreen infotainment system interface is having to look at what you're pressing, which takes attention away from driving.
Technology
8.5/10
How’s the tech? The Atlas boasts a strong assortment of technology features. The infotainment system includes Apple CarPlay and Android Auto smartphone capability. The base stereo has pretty good quality, and the optional 12-speaker system on top models boasts impressive sound quality. Voice control is improved over previous versions of the Atlas but remains restricted to pretty basic commands.
A number of driver aids also come standard, and adaptive cruise control handles transitions and maintains gaps well for such a large vehicle. We also like the subtle lane keeping assist. The rearview camera is crisp and provides several viewing options.
Storage
8/10
How’s the storage? The Atlas dominates the midsize SUV competition with 20.6 cubic feet of space behind the third row and a maximum capacity of 96.8 cubic feet. The flexibility of the manual-folding flat seats is great, and our test SUV also had a hands-free tailgate.
The Atlas offers a good amount of storage space for small items, but there are no obvious storage cubbies for items such as sunglasses or sectioned compartments in the center armrest bin. The second row packs plenty of space, and there shouldn't be any issues fitting a rear-facing car seat there. The second row is also designed to tilt and slide with a seat installed.
Fuel Economy
6.5/10
How’s the fuel economy? The four-cylinder engine is less thirsty than the optional V6. The EPA estimate is 22 mpg combined (20 city/24 highway) with all-wheel drive. On our 115-mile evaluation route, our AWD-equipped test Atlas averaged 23.5 mpg, indicating the rating is accurate. But that still trails some three-row V6-equipped rivals such as the Honda Pilot and Toyota Highlander.
Value
7.5/10
Is the Atlas a good value? The Atlas comes in a little pricier than most of its competition at its top trim levels. It balances that by offering plenty of safety and technology features that are effective and easy to use. What doesn't feel worth the price is the lack of horsepower, plus an abundance of hard plastic in the second and third rows. That could be OK, though, if there's a high likelihood of kids sitting in back.
Volkswagen once offered great warranty coverage but has fallen behind recently. Kia and Hyundai offer the best basic warranties by far, and many other crossovers beat the Atlas in powertrain coverage.
Wildcard
7.5/10
The Atlas isn't as fun to drive as a Mazda CX-9 or Honda Pilot, but buyers who don't need sporty abilities will find the Atlas pleasant enough. Our editors have mixed opinions about the Atlas' styling. Some think it looks handsome, especially with the available R-Line enhancements, while others say it doesn't do enough to resemble other models in the VW lineup.
Starting MSRP of $39,310 for a 2026 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.
2021 Volkswagen Atlas trim level differences
The 2021 Volkswagen Atlas is a midsize three-row SUV sold in eight trim levels. It is powered by your choice of two engines, though their availability across trims is quite confusing. Compare the 2021 Volkswagen Atlas trim levels in-depth.
Which Atlas trim does Edmunds recommend?
We think the SE with Technology trim gives you the best of the Atlas' features while keeping the price reasonable. You can also select the panoramic sunroof and second-row captain's chairs if you desire, or check the box for the R-Line package, which gives the Atlas a sporty appearance. Acceleration from the four-cylinder and V6 engines is similar, so there's little reason to upgrade to the V6.
The 2021 Volkswagen Atlas has a 4 years / 50,000 miles basic warranty and 17 recalls. Below you’ll find our owner reviews.
Recalls
17 recalls found
Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
Recall Number:
24V464000
Manufacturer Recall Number:
69PZ
Manufactured from:
2020-10-01 to 2024-06-17
Number of vehicles affected:
271330
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Defect Consequence:
A deactivated passenger air bag increases the risk of injury during a crash.
Corrective Action:
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Recall Number:
23V215000
Manufacturer Recall Number:
69FB
Number of vehicles affected:
143053
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Defect Consequence:
A deactivated passenger air bag increases the risk of injury during a crash.
Corrective Action:
Dealers will replace the PODS sensor mat and wiring harness free of charge. Interim letters notifying owners of the safety risk are expected to be mailed May 26, 2023. Owners will receive a second notice once the remedy becomes available. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
Recall Number:
22V815000
Manufacturer Recall Number:
AU:45J7,VW
Number of vehicles affected:
224704
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Defect Consequence:
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Corrective Action:
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi?s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Recall Number:
22V514000
Manufacturer Recall Number:
91DV
Number of vehicles affected:
43091
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect Consequence:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Corrective Action:
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Recall Number:
22V245000
Manufacturer Recall Number:
24iD
Number of vehicles affected:
1382
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Defect Consequence:
Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Corrective Action:
Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Recall Number:
22V152000
Manufacturer Recall Number:
97GF
Number of vehicles affected:
222892
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Defect Consequence:
A delayed air bag deployment can increase the risk of injury.
Corrective Action:
Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Recall Number:
22V086000
Manufacturer Recall Number:
09D9
Number of vehicles affected:
3648
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect Consequence:
Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
Corrective Action:
Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
Recall Number:
21V892000
Manufacturer Recall Number:
87H4
Number of vehicles affected:
54429
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Defect Consequence:
A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.
Corrective Action:
Dealers will repair the drain tube and replace the air bag control module, as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87H4.
Recall Number:
21V812000
Manufacturer Recall Number:
40R7
Number of vehicles affected:
30
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Defect Consequence:
The bolts may loosen and cause a loss of control, increasing the risk of a crash.
Corrective Action:
Dealers will inspect the tightness of the wheel bearing bolts and replace the bolts, as necessary, free of charge. Owner notification letters were mailed November 2, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40R7.
Recall Number:
21V616000
Manufacturer Recall Number:
97FR
Number of vehicles affected:
33
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Defect Consequence:
A horn or starter that remains activated for an extended period of time can overheat, increasing the risk of fire.
Corrective Action:
Dealers will inspect and as necessary, replace the relays, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97FR.
Recall Number:
21V132000
Manufacturer Recall Number:
44Q9
Number of vehicles affected:
128
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Defect Consequence:
An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.
Corrective Action:
Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.
Recall Number:
21V026000
Manufacturer Recall Number:
40Q7
Number of vehicles affected:
10303
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Defect Consequence:
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Corrective Action:
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
Recall Number:
20V716000
Manufacturer Recall Number:
91BB / 91B
Number of vehicles affected:
32148
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect Consequence:
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Corrective Action:
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall is expected to begin January 15, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Recall Number:
20V712000
Manufacturer Recall Number:
40Q6
Number of vehicles affected:
776
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Defect Consequence:
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Corrective Action:
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Recall Number:
20V702000
Manufacturer Recall Number:
44Q5
Number of vehicles affected:
760
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Defect Consequence:
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Corrective Action:
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
Recall Number:
20V505000
Manufacturer Recall Number:
72L1, 72K8
Number of vehicles affected:
4854
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Defect Consequence:
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action:
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Recall Number:
20V504000
Manufacturer Recall Number:
94N7
Number of vehicles affected:
11
Defect Description:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect Consequence:
A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Corrective Action:
Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall is expected to begin October 25, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 94N7.
2021 Volkswagen Atlas SE w/Technology R-Line 4dr SUV (3.6L 6cyl 8A)
Took my 6 month old VW Atlas back to the dealership because of an electrical issues that causes the parking brake to engage while driving, among other issues like alarms going off, windows going down (and being stuck down) and cruise control not working. Dealer determined that door wiring harness was needed but part is on backorder and they have no timetable for receiving the part and … making the repair. Apparently the issue is common. I would avoid purchasing the vehicle until VW figures it out.
Lots of Space and No Wind Noise
5 out of 5 stars
Dan, 03/02/2021
2021 Volkswagen Atlas SE w/Technology 4dr SUV AWD w/Prod. End 08/20 (2.0L 4cyl Turbo 8A)
I've owned dozens of cars and SUVs. The VW Atlas is a great choice for families who have taller children but don't want a domestic brand SUV or full size gas guzzler. Is the Atlas the best mid-size SUV? No, not really. The Palisade and the Telluride are better. However, the Atlas has more room in the third row and the trunk once all the seats are up and being used. If you like VW's … simplistic cabins this is the one for you. I like the fact that the climate controls and the gear shift are the same as all the other cars of past. It still looks great. Let's talk dollar for dollar options. I bought a 2.0 SE with Tech, 4Motion, and sunroof. With all the discounts you get a vehicle that is cheaper with more options than all the other brands. Hyundai and Kia are still selling for more than sticker. Also, the Hyundai and Kia lower models don't have nice big wheels or a power trunk... this is worth money right there. The Atlas drives very will if not a bit harsh over rough pavement... this is true. I drove a Palisade for a week and it was much smoother. HOWEVER... like all Hyundais I've owned in the past, the Palisade becomes very boring to drive. Not sure why, but all VWs are much more entertaining to drive. So, for a car that you can get for around $37k this Atlas has nice features such as a huge moonroof, latest safety tech plus radar cruise, power trunk, Android and Apple car play, perforated fake leather seats, and automatic wipers (that's a nice touch). On paper the Hyundai and Kia might be cheaper, but in reality as of right now that 's not the case. Like I said, we have 4 kids who are all older and taller. We have a minivan for long trips, but they all fit fine in the Atlas which you can't say about most of the other Brands. Trunk space is also good for and SUV. You can cram 5 board cases in the trunk plus a small duffel bag. However, it's still not enough for a road trip of any length. It's fine though if you have less than 6 people. Gas mileage and engine performance are good... not great. I bought the 4 cyl since it had more torque in everyday driving and I don't have to tow anything....oh yes it's cheaper too. So, both engines are about the same quickness. The V6 does sound better at low RPM. The 4 cyl shifts less even on the HWY. Gas mileage is about 18 in town and 22 on the HWY. That's about as good as it gets. The V6 didn't do any better when I had it as a rental car. I started putting premium gas in my Atlas and I swear I can feel a power and response difference. But most people might not. The steering is very light...almost too light, but it's not a deal breaker. Oh yes... this car generates NO wind noise. It's almost limo like when on the open road. Doesn't matter how hard the wind blows, there is almost no noise. Overall this is a great family car. I've only had it 3 months but so far no issues of any kind. Bluetooth works fine and all the other gadgets work well. So far so good.
Lots of problems dealership can't fix
2 out of 5 stars
Alex L, 05/23/2021
2021 Volkswagen Atlas SEL R-Line 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
Dec 18/20 - picked up 2021 Atlas R Line that we purchased from the dealership. Since then, we have had to visit your dealership 5 times (in the past 5 months) for an issue that remains unresolved. Each time that we leave the dealership, we are assured that the issues have been resolved. We now video the problems and send them to the service manager.
The infotainment system seems to be … the problem - we've had continued intermittent issues with the bluetooth not working for phone calls and playing music, radio volume shuts off and we can't bring the volume up, backup camera freezes or goes black, and climate control don't work. The car has had two new radio modules installed in an attempt to fix the ongoing issues.
We were told by the dealership that this was not a known issue by VW and our vehicles was the only one with this problems. We approached two with the same vehicle and they had experienced similar problems.
We love tlthe vehicle when it works but would not recommend buying one until these problems are fixed.
Front aid technology issues galore!
2 out of 5 stars
N/A, 04/04/2021
2021 Volkswagen Atlas SEL Premium 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
What else is there to say other than my car has been to the dealership 9 times since July and the issues are still not resolved!!
A front camera that has been replaced but not working as the firmware is not compatible with the software of the car, lane assist that disengages on its own, front driving aides that will signal a crash is imminent with nothing in front of you and front … sensors that either do not work at all OR will not stop going through a drive through or in traffic!!
Dealership is great but VW corporate is dragging there feet on helping me out! Clearly something wrong with this one so either put me in a new one or buy me out!