Used 2021 Volkswagen Atlas Consumer Reviews
Used Atlas for sale
3...
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Spacious 3rd Row!
Rachel D., 04/30/2021
2021 Volkswagen Atlas SE w/Technology R-Line 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
6 of 6 people found this review helpful
After comparing and test driving similar 3rd row SUVs, the space that the Atlas offers is... well spacious. Even with the 3rd row up, you’re able to to fit 2 large suitcases in the trunk. My 6’2” husband is able to sit in the 3rd row. It drives smooth and has great tech features - especially if you have an iPhone.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Just Purchased 2021 Atlas SELP Cross Sport 4Motion
Russell, 06/16/2021
2021 Volkswagen Atlas SEL Premium 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
17 of 20 people found this review helpful
Fell in love with this vehicle. Finally found one that the dealer could get the color and trim I wanted. I have had it 3 days thus far. Love driving it, BUT don't love the audio system dropping out losing all audio output for all options. NO sound for anything related to the audio system. REALLY!! Volkswagen??? I would have expected more form Volkswagen. These types of issues does not just make you look at the audio system it makes you look at the whole vehicle and is a disappointment. Had such high hopes with my purchase of this vehicle. Purchased a high line version of this Atlas. 3 days of ownership and already disappointed. SAD!!! Item 2: WHAT's Up with the HORN. what a joke. am I driving a SCOOTER????? WOW!!!! I work for an automotive OEM manufacturing company. I have no clue what was going through the Electrical Engineering group when they picked this horn. I'm shocked that Volkswagen Engineering let this go. Wow a Scooter Horn!!!! REALLY????
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Wanted to love it, but I hate it!
Crystal Alix , 06/01/2021
2021 Volkswagen Atlas SE w/Technology R-Line 4dr SUV w/Prod. End 08/20 (3.6L 6cyl 8A)
39 of 48 people found this review helpful
I can’t say enough how much I wanted to love this car! It looks amazing with the black rims and brown interior but I’m fed up with the performance! I know most brand new cars need a break in period, but this is ridiculous. I’m purchased my new 2021 Atlas SE Technology R-line October 14, 2020. Initially I loved the car. It drove well, but I did notice a jerking with acceleration, and when restarting from auto start/stop at red lights, but it didn’t really bother me since I was used to it in my BMW. But I’m the last month, it’s gotten really bad! Slams to a stop if someone makes a u-turn near you or attempts to come into your lane, or even just backing into your garage! It will freeze if you’re trying to park and changing gears, then jerks forward or backwards! No fun if you’re in your garage and fearful that you’ll drive into your house our structural pillars outside the garage. I could go on but think you get the general idea that it’s not a good car! 8 months in and I’m ready to get as far away from this car as I can!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
An SUV that's built for taller/bigger people
Pierre, 12/05/2021
updated 06/15/2022
2021 Volkswagen Atlas SEL Premium R-Line 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
9 of 10 people found this review helpful
**UPDATE** Have owned the vehicle for over a year and still enjoy it as much as I have the day I drove it off the lot. I've gotten prompt alerts about any recalls and updates. I noticed that now whenever one of the tires has low air pressure, not only will it indicate with the usual symbol (!) but it will also indicate the tire now. I truly think the infotainment system is one of the best in its class. If you're waiting for a Telluride or Palisade to come in stock, I would highly suggest you check out an Atlas. One thing I've learned as an analyst is numbers tell the story, but not the whole story. Whether it's shoes, hats, or vehicles the numeric value of the size by itself may still not be enough data to ultimately make a decision. Quick example: I wear a size 12 shoe, but I can fit a small as a size 10 1/2 if the shoe has a wide design because my feet are wider than normal. I'm 6'4" and have a more wide sitting position than long. Why I bring this up is because both the Telluride, and Palisade display more leg room capacity, but after sitting in all three I felt more comfortable in the Atlas because it's a wider and taller SUV. The Atlas also has a higher seating position which gives you a taller natural viewing position. I felt that both the Telluride and Palisade felt lower to the ground. As with pretty much everything else, you're going to have things you are looking for. For me this was my first Volkswagen and I had some reservations. I've owned nothing but American made SUVs, and VW doesn't have the same experience as Ford and Chrysler when it comes to SUVs. Pros: Exterior is luxury quality. When I first saw the Atlas about a year ago, I thought it was a BMW or SAAB. Just like with the Telluride, you can replace the badging and people will believe that it's a more upscale brand. The Atlas with the R-line package is the one of the best looking SUV's out there on par with the Telluride. The Palisade has really nice interior, but I just can't get past the outside bug like front facia. The interior is where most of the Atlas gets it's marginal rating. For me I see clean, simplistic and functional. I have two kids and a dog and never have to worry about keeping it clean. The plastic honestly doesn't feel or look really cheap, except for the top parts of the inside door arm rests. The plastic on there is different then the plastic anywhere else. Not sure why VW did that. Honestly a lot of people will talk about plastic below the steering wheel. I'm not looking below the steering wheel so I'm not overly concerned about that. Besides I want more durable material by my feet. Everything is easy to access and navigate. I don't want to have to feel like I'm studying for an exam to understand how to navigate the infotainment system or air system. I've rented other Hyundai's and honestly the new gear shifter is a little scary. I've accidently shifted it into neutral a few times. I've seen others comment on similar experiences with the Palisade as well. The drive quality is amazing. The wheel width of even the base model tires are more than others in this segment, and if you get the SEL Premium R-line like me you have 21 inch tires which no other SUV in the segment has. The road feel is incomparable, however you do give up some shock absorption which for me is a viable trade off. Cons: Now I want to make sure I'm being subjective. There's a reason why the Telluride and Palisade are the best selling SUVs. From a pound for pound value perspective, it's hard to put any other SUV against those two and not feel impressed by them. It's easy to see where you're money was spent when you look around the inside of either one of those vehicles. I just love the asymmetrical look of the interior of the Atlas with the combination of German and American accents. From what I can remember no other SUV's in this segment offer second row ventilated seats at the price point of Kia and Hyundai. Most don't over them at all, and that includes the Atlas. Volkswagen did change their warranty which was pretty good at 5 years so make sure you check on that. Hyundai has always been good with their warranties. The lift gate can only be closed by7 pushing the button on the gate itself. I'm assuming this is a safety feature somehow, but I really don't understand why it can't be closed by the key fob or the button on the driver side door. All in all if your looking for a big SUV made for big people, the Atlas should be on your short list. It jus does everything well. Gas mileage is a little misleading as I've been able to get around 23 MPG but that's driving in ECO mode, and you'll lose some acceleration because of it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
VW doesn’t have parts made
Rikki , 05/04/2021
2021 Volkswagen Atlas SE 4dr SUV w/Prod. End 08/20 (2.0L 4cyl Turbo 8A)
33 of 41 people found this review helpful
Great car but unfortunately mine was in an accident. The side airbags went off and they don’t have parts made to fix it and do not have an estimated time when the parts will come in or even be made. They gave me a limit of $35/day for a car rental and $50 for an suv. Which I am unable to find in my location and they state there’s nothing that can be done. There expecting me to pay for a brand new car and a car rental for an unknown period of time. I find it very unreasonable that they can’t do anything else despite this being a vw problem of not having car parts for a car they sold me.
3...