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Used 2021 Volkswagen Atlas Consumer Reviews

3.2 out of 5 stars
60 reviews

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Pros
Cons
5 out of 5 stars

One Week of Ownership Atlas SEL

rtw21288, 10/17/2020
2021 Volkswagen Atlas SEL 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
48 of 55 people found this review helpful

Just purchased an Atlas SEL. So far a very smooth ride. We are coming from a 2012 Honda CRV, and the room and storage space is night and day. Captains chairs are a must I feel if using the third row often. Wider and more seating room than Highlander. Quieter and more refined than the Explorer. Many prefer the Palisade and Telluride, but we honestly got better rebates and incentives going with Atlas. We just took a 600 mile road trip and averaged a little bit over 22 mpg. Time will tell on durability and reliability, but so far so good.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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* Starting MSRP of $38,200 for a 2025 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Would Buy Again! 2021 SEL PREMIUM 4 MOTION

shineykate, 04/14/2021
2021 Volkswagen Atlas SEL Premium 4dr SUV AWD w/Prod. End 08/20 (3.6L 6cyl 8A)
34 of 39 people found this review helpful

The VW Atlas has both the roominess I need and the luxury of German engineering with style. SO MUCH STYLE! (*I've owned a Jeep Commander and a BMW X3 - neither even compare to the Atlas.) I love looking at the Atlas as much as I love driving it and I've never felt like that about any vehicle I've ever owned. I read 10M reviews before deciding to test drive and ultimately purchase a brand new Atlas in December of 2020. I had read about horsepower being an issue, but I have always felt like it was zippy for as large as it is. It's obviously not a sportscar and while it doesn't ignite like one, it's incredibly smooth on the road and quiet. I can't say enough good things - I plan on driving it forever!

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3 out of 5 stars

Not your German Quality

dbear51, 05/17/2021
2021 Volkswagen Atlas SEL 4dr SUV w/Prod. End 08/20 (3.6L 6cyl 8A)
24 of 28 people found this review helpful

Car is spacious with great safety features but the engine / transmission pairing is 3rd world quality. Car hesitates when accelerating, shifts back and forth between gears, and provides a rough acceleration and stopping experience. When putting car into park, the engine will buck. I cannot imagine that a company that makes Audi and Porsche would allow this poor work out the door. DEALER HAS NOT been able to fix -says it is common.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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Build Your Volkswagen Atlas
At a Glance:
  • 5 Colors
  • 5 Trims
  • 1 Package
  • $38,200*starting MSRP
Build & Price vw.com
* Starting MSRP of $38,200 for a 2025 Volkswagen Atlas SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude transportation, taxes, title, other options, and dealer charges. Dealer sets actual price.

2 out of 5 stars

Stylish, roomy & comfortable pain in the a$$

SQ, 01/16/2023
2021 Volkswagen Atlas SEL Premium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
11 of 12 people found this review helpful

I have had my atlas for almost 2 yrs, so I’m pretty familiar. I’ll start with the things I appreciate: Looks great Handles beautifully in snow/ice Very roomy interior & great cargo space I have the package which includes remote start & heated everything including the middle seats - highly recommend for a cold climate! Things that drive me bananas & make me hate driving this car: The Apple CarPlay tech is glitchy & inconsistent- I have to reset multiple times per week. Idk if this is a VW or Apple issue or the problem is the 2 together. But it’s ridiculous & should not be an issue at all The sensors that tell you you’re about to hit something are INCREDIBLY overly sensitive. As in, when I come to an abrupt stop they beep. If there is a snow flake within 6 feet, they beep. If I pull up next to a car at a light l, they beep. I have asked & apparently there is not way to adjust or turn these off. The new (I’m guessing cheaper) brake materials make your brakes sound like R2D2 - even when new (not needing to be replaced) & clean. Worse when it’s cold. I paid too much for this car to have brakes that sound like they’re grinding. VW dealership would NOT replace without charging me. These cons may seem like they’re not a big deal but they really are VERY ANNOYING when you drive day in & day out. This will be my last VW purchase.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

POS

DanS, 12/29/2021
2021 Volkswagen Atlas SE 4dr SUV w/Prod. End 08/20 (2.0L 4cyl Turbo 8A)
23 of 27 people found this review helpful

This vehicle is a POS. Parking brake engages when you stop at a light. Warning bells continuously dings when stopped and error message says “warning engine running”. Numerous faults saying “door Contact faulty” with constant warning bells dinging. Interior is cheap. Thank god it was just a rental.

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