Used 2017 Subaru Outback Consumer Reviews
Used Outback for sale
Subaru ignores oil consumption problem
Decolliber, 09/30/2018
2017 Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
22 of 27 people found this review helpful
In April 2017 I bought a 2017 Outback from Dave Wright Subaru in Cedar Rapids, Iowa. After about 5000 miles it became obvious to me that the vehicle had high oil consumption. I carefully measured oil consumption from 7000 to 12000 miles and found consumption to be 1/3rd quart oil per 1000 miles. I contacted the customer loyalty manager, sales manager and a few others at the dealership. One person responded, saying that it was too close to a weekend for anyone to answer me. So I waited. After one week I contacted the same people again and received no answer at all. Subaru settled a class action in 2016 over oil consumption, and agreed to fix the affected vehicles if oil consumption was greater than 1/4 quart per 1000 miles (as I recall). But now the policy is to refuse to answer complaints? I have written to SoA Corporate HQ but will be amazed if I get a response. Given Subaru's other major engine issue of leaking head gaskets (which most owners can expect to experience at around 90k miles), I am done with the brand.
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10,000 mile review
Chris, 08/15/2017
2017 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl CVT)
5 of 5 people found this review helpful
The best all-around vehicle we've ever owned. The active cruise control and lane assist (along with a 400 mile/tank range) make long hauls a breeze. There's so much cargo space that we decided to skip a rooftop carrier/basket, everything fits. The ride is smooth, and the sound system more than overcomes the moderate road noise at low speeds, and even the roof-rack wind noise at high speeds. The AWD handles everything from snow & ice to dirt tracks like a champ. (We swapped the OEM wheels and tires for Method rally wheels and AT tires.) In the daily commute the car is smooth and comfortable, easy to maneuver in heavy traffic, easy to park, and (thanks to the rear cross-traffic alert and camera) no problem when having to back out of parking into traffic. This replaced a Prius, so we wish the MPG was better...but the upside of a vehicle that is at home in both the city and backcountry takes a lot of the sting out of the cost at the pump.
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On-going Windshield breaks with no compensation
Charlie, 09/12/2019
2017 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
8 of 9 people found this review helpful
Love the car, but after Subaru Company denying warranty coverage 22,000 miles, in a broken windshield due to the rear view mirror falling off & taking the windshield with it, I am done with this company. Check this out and read the comments. https://www.torquenews.com/1084/subaru-loses-lawsuit-over-faulty-outback-windshields
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Wintertime Driver
New Hampshire Seacoast Driver, 09/29/2016
updated 04/06/2020
2017 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
13 of 16 people found this review helpful
Seems to be the official vehicle of northern New England with so many on the road. Only valid complaint at this time is the poor performance of the navigation software. Will not allow update for 18 months; meanwhile, road speed limits change, routes are modified and the "voice" will not warn of turns until it is too late. Update 10/3/17: No improvement with nav system. Unable to communicate with "Starlink" web page in order to change personal preferences. Update, 10/02/18, Navigation software, unless it it improved, will prevent me from purchasing another Subaru. Update, 4/5/19, unless Subaru improves the current Navigation software and electronics, I would need to consider a future trade carefully. When using trip navigation the driver is not notified of route changes with sufficient advance warning.
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most versatile economical car on road today!
lks, 12/23/2016
2017 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
7 of 8 people found this review helpful
I wanted a vehicle where I could actually see out of the windows, had some off road capabilities, comfortable on the highway, got great gas milage, high safety ratings, great resale value, low maintenance costs. I live in the west (as do most Subaru vehicles), and I have not found any problem driving up steep passes and passing cars. I have the 2.5i prez engine, which some have complained has lackluster performance. No mistake, it is not a Ferrari or anything close. But I have found the engine to do everything I want it to with great fuel economy in a high altitude environment. The all wheel drive system works very well. I highly recommend this vehicle. If you want something that is very fast it isn't for you. But if overall value and safety are your game, this car nails it.
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