Used 2002 Mercedes-Benz M-Class Consumer Reviews
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2 nd year review
no name, 07/11/2004
2002 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)
1 of 2 people found this review helpful
Has been in the shop for mulitple malfunctions all addressed by dealership on SEVERAL visits and Park Place's Road Side Repair service. Brake pads stink!! I am at 27,500 and told the brake pads have 10% left? Set number 3. 2nd set at 12,500 miles. Told by dealership it is due to AWD and common with their brake pads? This is my first Mercedes. Never had an issue with Japanese and US autos with AWD. To spend 50K+ on an auto and having to replace ONLY REAR pads for $311.00? That is crap!! Designers, take notice of the issues to keep Mercedes image and return buyer.
maintenance nightmare
Where's the Quality, 07/04/2004
2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
1 of 2 people found this review helpful
Our ML320 has been in the shop 20 different times. The last time was to replace the rings. It was burning 2 quarts of oil in under 2000 miles.
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disgrace to MB Name
krueger, 06/28/2002
2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
1 of 2 people found this review helpful
I have been owning ML320 for about a year and have been having nothing but problems. Every two month it is at the dealership for repair: oil leaks, sunroof sometimes does not close, replaced water pump twice, door sills tear up and start leaking even arount sunroof. I thought that I was not lucky, but my neighboor got one and she is only using it on weekends and she still bring her for repair once in four months: same water pump problems, rear axle loose, etc. My friend got one too and he has been complaining about his also. Overall it is peace of s... The only good thing is it off road capabilities. In winter on the snowy roads it is great.
needs redesign
CRhooff, 07/05/2002
2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful
The use of a spacesaver spare moves this car to a nonreliable vehicle status. The tire used for this vehicle is not readily available from a tire dealer, and must be ordered. Delivery: 2 to 7 days. If you trash a tire on your vaction trip across the USA you won't be able to pick up a replacement along the way, and you can't drive an extended time on the toy tire. Bad move on the part of the manufacturer. Also the location of the spare: under the vehicle has problems. Can be damaged, and hard to get to except in ideal conditions.
ML320 Report
cwlghl, 05/03/2002
2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful
We have 7,000 trouble free miles with our ML320. With the red exterior we get numerous positive comments concerning it's looks. The 320 engine is quick off the line, but lacks punch above 40 MPH. Fuel economy has been acceptable, nothing to write home about. It's holding it's value, which is one of the reasons we selected a Mercedes. I'd buy another one, but I'd opt for the V-8 version.