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Used 2019 Mercedes-Benz GLS-Class Consumer Reviews

4.1 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2019 GLS-Class, so we've included reviews for other years of the GLS-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

It's the road trip king

S. Shows, 07/05/2016
2017 Mercedes-Benz GLS-Class GLS 550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 9A)
90 of 92 people found this review helpful

Traded in my 2014 GL 450 for the 2017 GLS 550. The GL was the best SUV that I have owned (Range Rover, Navigator, Yukon Denali XL). On the surface the GLS seemed to be very similar, but I have found it to be more comfortable with an even better ride. The seat comfort (in the front) is a step up from the GL. Operating this SUV is a pleasurable experience akin to driving a large automobile. I don't need the third row seats as often as I did (kids are grown), but the rear space is fantastic. I especially like the lockable under floor storage in the rear. The programmable driving modes are a nice feature as is the steering assistant. I also got the off-road package this time with the extra height adjustment and the low-range feature. This gives you some undercarriage protection and low-end torque that the standard 4 matic does not have. The 550 has quite a bit more power than the 450 did. The 9 speed automatic transmission is very smooth. The technology is great however, the ECO engine cutoff is automatically activated even time you start the vehicle, or when changing the driving mode. If you dislike this feature, you have to remember to manually de-activate it every time you start up. The interior has been upgraded a bit, but still needs to be more like the S-Class. Although the new center screen is bright and easy to read. GL's was a bit small. It is more at home on the highway than my Range Rover was and more comfortable. It's too early to tell about the reliability yet, but my previous GL was outstanding in that department. With the cost at around $100k, the GLS 450 is probably a better value. The 550 represents about $20k worth of extra horsepower, leather seating and bells & whistles. If I still had kids to haul around, I would have gotten another 450.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Simply amazing. Test drive it and you will know.

Jlo, 10/24/2017
2018 Mercedes-Benz GLS-Class GLS 550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 9A)
50 of 53 people found this review helpful

Is this a car or a magic carpet? Truly it’s like an escalator that effortlessly lifts you along. We test drove and put a deposit on an Audi Q7. We didn’t want the stigma of a Mercedes and to hear comments from family or neighbors. My wife just wasn’t in love with the idea of the Q7 and neither was I. It was too small and lacked a spare tire. We finally said the heck with it and test drove the Benz. We knew immediately it was the right car for us and cancelled the Q7 order. I drive a Dodge Durango that is built on the same platform as the GLS. There is no comparison, the interior or the Benz is smaller because the body is made with more high-strength steel. This car is a vault and safety is my highest priority. I’m a cheapskate. But I will spend money for safety. Everything about this car is impeccable. The LED headlights amazing. Air suspension amazing, go off road and it raises the car 5 inches. Put it in sport mode and it keeps the car flat on winding roads. My wife is amazed by this car. She feels confident and assured. The only thing I don’t care for is the electronic interface and that is just a matter of reading the manual. I have no other complaints. It was expensive. But it is worth it to protect my family and to reward my wife for putting up with me. Test drive this car before you buy anything else. It is so easy and fun to drive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best Road Trip SUV

CW Kearney , 05/23/2018
updated 11/25/2019
2018 Mercedes-Benz GLS-Class GLS 550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 9A)
14 of 14 people found this review helpful

This big SUV drives so easily and you don’t realize how big it is. Comfort and handling are the best. Safety systems work great. The amount of room for seven is great. With third and second row seats down you have a cavern! Have had it for one year and would not want anything but it on a long trip! After several thousand miles, still love this big SUV. Have ordered GLS580.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Mildew-mobile--Avoid this lemon

FomerloyalMBcustomer, 07/22/2020
2019 Mercedes-Benz GLS-Class GLS 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo 9A)
13 of 13 people found this review helpful

Mercedes knows about HVAC filter defect that results in constant mildew smell--won't cover filter service/repairs under warranty--tells customers to join class action lawsuit to get reimbursed--Find another car to buy.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

the beast on the highway

James, 02/28/2018
updated 09/11/2023
2017 Mercedes-Benz GLS-Class GLS 63 AMG 4dr SUV AWD (5.5L 8cyl Turbo 7A)
18 of 19 people found this review helpful

You have to be able to afford this much fun. Acceleration and braking are impressive. You also get all the interior space you should need. Gas mileage in city is around 11 to 15 mpg and on highway 16 to 19 mpg depending on traffic and weather conditions. Not too terrible for 577 hp. I have no complaints. Now have 41,000 miles. Replaced brake pads and rotors front and back. Not surprising . Replaced after market tires after 28,000 miles. No other issues or complaints.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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