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Used 2016 Mercedes-Benz GLA-Class Consumer Reviews

4.3 out of 5 stars
58 reviews

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We have a limited number of reviews for the 2016 GLA-Class, so we've included reviews for other years of the GLA-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

Not thrilled

Kmartin, 10/18/2015
updated 10/19/2016
2015 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
21 of 28 people found this review helpful

Generally, this car is just basic. Nothing too exciting. The ECO drive feature is dangerous and unusable in the city. It frequently just revs when the accelerator is depressed in the ECO mode, until suddenly the accelerator kicks in. I have narrowly missed being in several accidents and no longer use ECO ever. In general the car does not have much punch, accelerates slowly. We previously had a BMW 550, I know- apples and oranges, still it's disappointing. Finally, the headrests on the front seats are poorly designed. I am 5'4", an average height for women, and the headrest is too high in its lowest setting. I have developed chronic neck pain from these seats. It is easy to park in the city, especially with the rear cameras. I do wish it had keyless entry for safety reasons. And it's cliche but there really is nowhere to put a purse. The console between the front seats has the dial to control the functions panel and it frequently gets bumped by my purse, arm etc. suddenly changing functions such as radio station etc.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

EXCEEDED EXPECTATIONS!!!

dale, 01/30/2016
2016 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM)
15 of 20 people found this review helpful

Mercedes offers several maintenance programs; a 6 year extended warranty, full scheduled maintenance for 5 years at a greatly reduced price, (if you sit down and calculate the actual cost of individual items and required fluid replacements and such it really adds up; this not only schedules everything to keep the vehicle in top shape but saves money over the long run), and my favorite the "ding & bump repair" program, (for only a few hundred dollars Mercedes Benz will repair all the unsightly little dings and bumps that happen in parking lots and elsewhere each time you bring your car in for service, how cool). We purchased our 2016 GLA250 4dr SUV from Park Place of Plano in North Texas. They were terrific. In fact we probably will purchase from them again shortly. I cannot say enough good things about our salesman, the managers, everyone involved.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2016 Mercedes-Benz GLA-Class for sale near you
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4 out of 5 stars

Love it!

Donna, 12/20/2015
2015 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
6 of 7 people found this review helpful

Make sure you know what package you want and what features/upgrades are included. (Mine came with one that had a weird combo of things like leather with no heated/vented seats, no satilite radio, no rain sensing windshield, but other nicely upgraded features...) It's the little conveniences that are missing that irk me, but I love the car and that's what it comes down to.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

mothers day gift

Florence Dickerson, 04/22/2017
2015 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM)
7 of 9 people found this review helpful

purchased 2015 white pre owned mercedes gla250 with 8000 miles. loved the look of this car received many compliments and looked forward to driving it every day.it has a considerable amount of road noise and does not have the keyless entry which are annoying. All was well until I hit a pot hole in feb 2017 and another in the same spot one month later which cost me 2 new tires. because of the pot hole accidents and needing a new alignment i was pretty cool about the whole thing. What caused me to be Very Upset was when they went to do the alignment they found a whole bunch of other problems including a right rear rod and right rear tire etc. the cost of these repairs will be about $2500 on the conservative side nothing covered by the warranty. now I thought I had bought a relatively new car as it was certified with only 8000 miles.It seems to me that this much damage to this Mercedes is abnormal Could the car be so flimsy as to incur so much damage from going over a couple of pot holes. I am sad and so disappointed and have lost my confidence in the Mercedes brand. i have driven many other cars and run into pot holes without this much damage. I will probably sell this car and get a more sturdy vehicle. I welcome any feedback from this revies

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Beautiful car with liability issue

Van, 06/05/2017
updated 06/13/2018
2015 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
3 of 3 people found this review helpful

I'm not going write a long detail about this car but to the point. Bought the car used with 12k, beautiful inside and out, own the car for 6 months, went to dealer 3 times to get fixed. Yes, under warranty but VERY INCONVENIENCE to me, had 2010 RX 350 previously, never went to the dealership in 3 years. I sold MB last week and back to Lexus RX . MB did everything right but LIABILITY. Update: As asked by Edmunds. Resale value isn't good for MB. very happy with rx350, becuz I don't have to worry about what random thing will need fixing this month or next.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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