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Used 2016 Mercedes-Benz CLA-Class Consumer Reviews

4.1 out of 5 stars
59 reviews

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We have a limited number of reviews for the 2016 CLA-Class, so we've included reviews for other years of the CLA-Class since its last redesign.

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Pros
Cons
1 out of 5 stars

3 months old 8k miles and needs new engine

D, 11/21/2015
2015 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
15 of 22 people found this review helpful

Car windows wouldn't roll up after purchasing, sunroof stopped working at 6k miles. And at 8k 3 months and two weeks after buying vehicle breaks down( horrible roadside assistance) and am told vehicle needs new engine and repairs can take up to 3 months!!!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Danger! Danger!

P. Hickmon, 12/07/2015
updated 12/09/2016
2014 Mercedes-Benz CLA-Class CLA250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
11 of 16 people found this review helpful

I bought my Red 2014 CLA 250 in November 2014. I loved it in spite of the fact that it was a low-end luxury vehicle that sounded like a tractor. I always have head turns and compliments. Now, not so much. A few weeks ago it just stopped on one of the major intersections. The warning said something like" "Inoperable, pull over when able and consult the owner's manual" If the traffic had been as busy as usual I could have been killed or seriously injured. I rolled across the intersection into a parking lot. Cut the car off and back on. It started back up like nothing had happened. I took the car into the dealership and was told that they had to update the software. What?! They gave me some additional "cockamamy" excuses but nothing that mattered to me. After the last tire rotation my car roars like a lion. The tech said that it will get better after driving a while or they can change the tires back. Really?

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Amazing car for the money

Mihram Kendrick, 04/06/2017
2014 Mercedes-Benz CLA-Class CLA45 AMG 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
4 of 5 people found this review helpful

I have owned several sports cars e46 m3, e92 m3, Carrera. I think in terms of fun factor this car beats all. Amazing exhaust notes, superb acceleration and handling. Nice interior quality and comfort.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Next generation MB is great.

Mark P., 04/08/2017
2015 Mercedes-Benz CLA-Class CLA 45 AMG 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
5 of 7 people found this review helpful

AMG - Ah my God!! I own cla45 amg last 2 years. It is a pocket rocket. This car is light and incredibly fun to drive. AWD is superb in winter. Also the fuel economy is awesome.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great Car... Strange Standard Features.

Krishna Patil, 10/31/2016
2016 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
10 of 17 people found this review helpful

This car doesn't come with basic features as a standard option. I somehow ended up with this "robotic" car that doesnt have garage door opener buttons as a basic option. My 13 year old honda pilot and every car since has come with that as a standard feature. How can a luxury car like mercedes not include that... and not even as an optional add on after the fact.. strange.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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