Used 2020 Lincoln Aviator Consumer Reviews

Name: 2020 Lincoln Aviator Review
Brand: Lincoln
Rating: 3.3 (82 reviews)

More about the 2020 Aviator

3.3

82 reviews

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Never again

C. Duncan, 07/01/2021

2020 Lincoln Aviator Black Label Grand Touring 4dr SUV AWD (3.0L 6cyl Turbo gas/electric plug-in hybrid 10A)

1 of 1 people found this review helpful

I would never buy a Lincoln again. The customer service is the worst I have ever experienced. My Aviator left the Livermore Lincoln lot with missing bolts, hood completely misaligned and dirty. They actually delivered it the next day so they had plenty of time to check it. Now it been 5 month and the Ford Lincoln dealership finally took a look at it. Low and behold they found several things wrong and don't even want to touch it. Sent me back to to the Livermore dealership and it been a month. Called Lincoln Corp line and they did a conference call and was going to do a follow-up. It been an additional week and haven't heard from them. I had a ford truck once and pretty much the same customer service. I have bought people 6 new GM product in the past 20 years and never had a issue with customer service. When I bought my CTSV tire had a problem and corporate called me within 24 hours and replaced all 4 tires. Going back to GM.

Safety: 3 out of 5 stars

Technology: 5 out of 5 stars

Performance: 5 out of 5 stars

Interior: 5 out of 5 stars

Comfort: 5 out of 5 stars

Reliability: 3 out of 5 stars

Value: 3 out of 5 stars

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Lincoln Aviator Soars!!!

Joe T, 09/01/2020

2020 Lincoln Aviator Reserve 4dr SUV (3.0L 6cyl Turbo 10A)

1 of 1 people found this review helpful

I had never really considered a Lincoln before, but their cool tv advertising captured my eye, and I decided to give the Aviator SUV a look. It is truly a luxury vehicle from its exterior to interior seating, amazing stereo system, and safety features. The seats feel as nice as the Volvo. I got the black one with brown interior for it's stylish combination, and love the look. The massaging seats work fairly well, but I would like to see a bit stronger rolling and pulse action to make this really an asset. The power and quickness the 3.0 turbo charged engine gives this ride, is as good as any Audi, and is very smooth. My kids love riding in the back, and the control they get from the second row display panel, as well as the second row sunshields to keep the sun off their face. The 20 inch rims and the exterior styling puts this car close to the level of the Range Rover, in my opinion, for much less money...for those of us on a tighter budget. ; ) All in all, I am happy with my purchase and look forward to many years of cruising to Las Vegas in luxury.