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Used 2019 Lexus RX 350 Consumer Reviews

3.9 out of 5 stars
59 reviews

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Cons
3 out of 5 stars

RX 350 very good SUV but Navigation is not good

Dino Rathod, 10/30/2019
2019 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
8 of 9 people found this review helpful

Overall nice vehicle and easy to use except lousy Navigation. Totally pathetic. Seems Japanese engineers forgot their American Customer for ease of operation. Found to be very confusing and slow. Driving comfort is good. Advanced safety features are very useful. Bright lights at night times help senior drivers. Also found controls for Radio operation bit complicated. Few items can be improved- storage compartment is bit smaller than our older Lexus ES 300. Same true for RX 350 leather seat not as comfy as ES 300. Feels less cushion?

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Pending CA Lemon Law

Dave R, 08/27/2021
2019 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
11 of 13 people found this review helpful

1200 miles transmission replaced due to mystery throttle increase. 1st sign was A/C not working after 4 hour Las Vegas drive home. Full throttle at gas station, no warning lites. Shut off, went 2 miles and full throttle again. Flat towed to dealership and got a new tranny! Year later same trip home at 17K miles we were sweating 2 hrs into our 4 hr drive (95F} outside temp. Back to dealer yesterday and they found zip. Service writer suggested to contact Lexus Corp. Last Lexus was gx470 2006. Loved it! This RX is comparable to my daughter's BMW that we couldn't get rid of fast enough! WhenI take it back to the dealer for service all I see is aline of RX's in for service.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

From Certified to New

Ronnie K, 03/04/2019
2019 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
17 of 22 people found this review helpful

Been buying Certified Lexus vehicles for the past 10 years. Started with the ES 350 and eventually moved up to the RX 350. We like the RX better because it gives you a better height to see traffic. So we decided to lease the new 2019 for a change. The new 2019 Safety features in this RX are awesome. Takes awhile to get everything set-up if you want to Personalize your car but thats kinda neat. The seat comfort has really improved as well as comfort, quietness, and smooth ride features. The heated steering wheel is a nice touch. I say the RX has a smooth ride but thats no plug for the new 10 speed transnission they have for the 2019. Maybe it takes time to break in but after 3 weeks it still seems to bog down and hesitate when in Normal or Eco mode. The vehicle runs awesome when in Sport mode but your gas mileage is worse than normal (17mpg). Still trying to get used to it but thats my only drawback so far with this vehicle is the Transmission. Comfort, Style, and relaibility keeps bringing me back to Lexus. Having a new car is nice for a change but you still can't beat the Lexus Certified Warranty.

Comfort
5 out of 5 stars
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2 out of 5 stars

Sold it after 6 months

Fred, 11/03/2020
2019 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
13 of 17 people found this review helpful

Thought the look would grow on me, but just the opposite. Have owned 2 other Lexus products, both GS 350 AWD. Love the GS look, power and handling. Surprised that the quality is not as good as I thought it would be on any of them. The 2019 RX 350 Luxury had some rattles and real annoying squeaks. Don’t take it down a gravel / dirt road because you have to wash the inside door sills because they fill up with mud. Power on the RX is adequate. No Apple car play which is standard on a Rav4. Even the 2020 GX I looked at didn’t have CarPlay. I’ve been a Toyota fan and Lexus fan forever BUT they are taking buyers for granted.

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3 out of 5 stars

There are pluses and minuses

Guileless, 05/20/2020
2019 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
6 of 7 people found this review helpful

I like the lines of the RX 350. I like the color scheme I that I bought: cashmeres ext., parchment int. It is very comfortable and quiet. What I was surprised by is that I expected a smoother ride. Even if I deflate the tires a bit, there is little difference between this car and my daughter’s 2010 Highlander! But there are two real negatives to the RX 350. 1.) It’s a dog off the line. Surprisingly little pep. 2.) The technology is decidedly Not user friendly. My other daughter has a 2019 Audi A5. The technology is far superior in her car. But the color Audi has limited color schemes and one cannot beat Lexus for reliability. (Just don't buy one from Stevinson Lexus of Lakewood if you live in Colorado!)

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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