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Used 2020 Kia Soul Consumer Reviews

4.1 out of 5 stars
89 reviews

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Pros
Cons
5 out of 5 stars

So far so good

Ron, 07/17/2020
2020 Kia Soul S 4dr Wagon (2.0L 4cyl CVT)
1 of 1 people found this review helpful

A lot of features for less than $20,000! Plenty of room for a small vehicle.

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5 out of 5 stars

Very satisfied

Marya, 10/17/2020
2020 Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
1 of 1 people found this review helpful

I am not an experienced car owner, being a New Yorker. I just retired and decided to take the plunge. I chose the Soul based on it's size (relatively short for easier street parking), the warranty (great), the interior comfort (spacious and comfy), the cargo space (lots), safety ratings (good), the infotainment system, and performance (good enough for me). I feel at ease in this car. Experienced car-owning friends who have driven it like it a lot, and say it feels solid and responsive (brakes, steering). I bought the EX trim for the added comfort perks, like power seat adjustment and climate control. I'm appreciating the keyless ignition, and the built-in navigation system for when I'm traveling in areas with poor cell service. I haven't had it in cold weather yet but I hear heated seats are wonderful!

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1 out of 5 stars

Omg I hated driving this car

Minnewucca22, 10/10/2019
2020 Kia Soul S 4dr Wagon (2.0L 4cyl CVT)
19 of 69 people found this review helpful

Was given this as a rental car, seemed like the most sluggish, awkward vehicle around. No smooth acceleration. When I did give it gas so as not to get scorned or run over by traffic behind me, it lunged forward and acted like it was sucking up the gas. Next time I rent a car, I am going to plead not to be given a Kia Soul, anything but that...

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4 out of 5 stars

Kickin Kia

Ruth L, 10/12/2021
2020 Kia Soul GT-Line 4dr Wagon (2.0L 4cyl CVT)
1 of 2 people found this review helpful

I wish there was a CD player, a little more pick up even in Sport mode and a clearer view for the backup Camera

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Almost Really Good

Uncle Mike, 05/22/2019
2020 Kia Soul S 4dr Wagon (2.0L 4cyl CVT)
40 of 160 people found this review helpful

Here's the thing.Read reviews,but bare in mind,most are done by people who do not want to sound too badly negative.They are loaned a car for free,and most are loaded with nicer options.The TRUTH is what the real public says. The 2020 Soul was redesigned,and tho more stylistic or better looking,the front end fascia is NOT aerodynamic.It is the only thing which makes it seem SUVish. The Soul is really a tall (roofline) wagon,on a definite car. The horsepower was actually reduced to 147,and won't win any awards for acceleration,as it is a heavy car. The REAL PROBLEM lies in the interior.Lies are what you have read that it's well done.Truth is,even the top trim GT Line Turbo doesn't get FULL leather.At over $27k I want full leather Recarro style seating,NOT seats from my Uncle's bigass Lazyboy. The rear seats lie flat when down,if by flat you're willing to accept 75%.The dashboard design/layout looks goofy, with a rectangular screen in an odd shaped OVAL-ISH inset. The Soul lacks the interior quality/refinement,and better power to match other very similarly priced cars. Remember,it's notcan SUV. When the 22 year old nice salesman calls it that... make sure you correct him. The Soul depreciates quickly if you research 3 year old ones,because in reality,it's a basic car with a tall roof.You can pick up a 201 horsepower 2019 Turbo auto on autotrader .com for about $18k with rebates.Don't fall for the $23k or $24k price.There are much smarter choices in the same class and horsepower range. *Actually,if they redesigned it with an aerodynamic nose,not the fake SUV style grill,it'd get 32 or 33 mpg instead. Adds full leather seats,maybe removable rear speakers for impromptu glamping...then it IS UNIQUE.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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