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Used 2016 Kia Soul Consumer Reviews

4.4 out of 5 stars
100 reviews

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Pros
Cons
3 out of 5 stars

Nice if could take off useless SAT stations

C hutch, 12/01/2016
2016 Kia Soul + 4dr Wagon (2.0L 4cyl 6A)
5 of 6 people found this review helpful

The eco-mode lowers the mpg in city and on the freeway so I have no idea what the point of it or what it's function is actually supposed to be. Also the radio is really annoying since I have three satellite presets I can either alter remove or replace so now I get to scan through three useless blank stations anytime I want to go from FM to my phone. I have no idea why dealerships have been putting that on the display ever basically trying to force you to pay you for crappy service from a crappy company just makes your company look weak. Also the dealership severely lacked in communication and getting back with me on items to be repaired post buy within the stipulations of the contract.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Last Kia I will ever buy

Michael, 06/29/2016
updated 01/03/2018
2016 Kia Soul 4dr Wagon (1.6L 4cyl 6A)
35 of 53 people found this review helpful

2016 Kia souls are crap, air conditioning went out over 3 weeks ago, took 2 days to finally get a Kia service dealer to call me back to make an appointment. Finally got it in, part was to be in within a week, then backordered for 3 weeks, now yet another week. Kia says they put it on fast track or something like that, yet I'm still driving in the heat. Its been in the 90's and 100's here. Nothing like having a new car and not having a/c. Never again will I buy a Kia as this has been a horrible experience for me. I owned a 2014 Soul and totally loved it, so much that I traded up for a 2016 Soul, only to find they are made MUCH cheaper than the older models, lots less standard options and poor quality compared to the older ones.

Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Best Car I Have Ever Owned!

Rhonda A., 12/12/2017
updated 06/28/2019
2016 Kia Soul + 4dr Wagon (2.0L 4cyl 6A)
3 of 3 people found this review helpful

I LOVE this vehicle! Spent 6 months on the road this year. Here's the kicker...I was getting 42 MPG on the open road! Amazing! When I would take my Soul in for service and told them the mileage I was getting, they were amazed. Do not under estimate this little powerhouse. Get it out on the road, hit the ECO button, and prepare to be very happy!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

really sad

Marc, 06/01/2016
updated 07/03/2023
2016 Kia Soul 4dr Wagon (1.6L 4cyl 6A)
3 of 3 people found this review helpful

Realized at about 3k that the clock was running slow, not much about 7 minutes a month. At 1st service told the service tech. couldn't see it because they had the car about 1 1/2 hours. There is along story involved since than, and the clock now loses about 3 minutes a week, getting worse. Kia will not repair this problem because its "not a safety issue and is very expensive" I have now bought my 1st and last Kia product. I just hope I have know more electronic issues with this vehicle even though I bought extended warranty from dealer in case these problems happened. I was told the reason I needed to buy the extended warranty was because electronic issues are very expensive to deal with?????? After 21,000 miles car now has the tire light on constantly, about once a week the driver mirror falls to its lowest position and needs to be adjusted and now the clock loses about 10 minutes a week. Soul needs to safety recall so I have to go back to the dealer, I really don't expect much, but hopefully they can get the recall right as the NHSTA says this is the 3rd time they have had this recall and the 1st two times the fix didn't work wont buy another Kia again. Looked at car for recall they said all is ok, tried to sell me services that you can check on my window and see was done 100 miles ago. Tire issue is resolved they put 35 psi in book says 33 door says 32. So I guess tires wont last as long since they are over inflated, doesn't seem to me that's a proper repair??????

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Horrible seats

Fred, 10/13/2016
2016 Kia Soul ! 4dr Wagon (2.0L 4cyl 6A)
25 of 38 people found this review helpful

Got the ! Because wanted lumbar support. The seats felt great for a test drive. However driving for 30 minutes headrest pushes your head too far forward and down, regardless of adjustments. Serious neck and upper back pain

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Value
4 out of 5 stars
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