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Used 2017 Kia Sorento Consumer Reviews

4.3 out of 5 stars
94 reviews

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Pros
Cons
5 out of 5 stars

New purchase and am loving it.

Evelyn Osorio, 01/26/2017
2017 Kia Sorento LX 4dr SUV AWD (3.3L 6cyl 6A)
2 of 3 people found this review helpful

I purchased it from Fette Kia and everything was great. The dealer and sales rep both were very accommodating. I'm very impressed with the Kia brand. they have definitely come a long way. I've always been a Honda fan but decided to give Kia a try because I was getting all the things i wanted the 6cyl - AWD the convenience package for a very good lease. they worked with my budget.

Performance
5 out of 5 stars
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4 out of 5 stars

Great Value

Edward, 04/05/2019
2017 Kia Sorento L 4dr SUV (2.4L 4cyl 6A)
2 of 3 people found this review helpful

Good car for the money. If you can find a good used one versus new I believe you would be better off.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2017 Kia Sorento TOWING TONGUE WEIGHT REDUCTION

TireKicker, 09/15/2016
2017 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 6A)
46 of 116 people found this review helpful

NOTE IF YOU ARE CONSIDERING TOWING WITH A 2017 SORENTO --- 2016 Kia Sorento AWD 6-cylinder with tow package: towing capacity 5000 lbs with tongue weight 500 lbs (Owner's Manual p. 5-104). 2017 Kia Sorento AWD 6-cylinder with tow package: towing capacity 5000 lbs with tongue weight 350 lbs (Owner's Manual p. 5-113). Separately, you might also be interested to know that to change the oil it is necessary to first remove a cover plate with 17 bolts before you can access the oil drain plug. Consequently, most will end up hacksawing an access hole in the cover.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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1 out of 5 stars

Rough ride, uncomfortable, unsafe

Bravo9, 03/18/2020
2017 Kia Sorento EX 4dr SUV AWD (2.0L 4cyl Turbo 6A)
3 of 8 people found this review helpful

The 2017 Sorento is the roughest ride I ever had. (And in a truck driver) how it amplifies each tiny pump or pebble into painful vibrations up the spine is baffling. The seats are uncomfortable and a 30 minute drive feels like it was 3 hours. Even the seatbelts are uncomfortable. The slightest correction of the steering wheel throws passengers side to side but you can t feel it in The driver seat. The slightest breaking even causes passengers to the sit forward and its unnerving to think of the possibilities if not equipped with insanely safe tires in adverse conditions. If you buy this car, know you should update the tires and suspension as to offset the poor handling and rough ride.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

OK (so far) but educate yourself before buying one

Matt PSU, 12/29/2020
2017 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
1 of 1 people found this review helpful

We have nearly 38k miles so far. It's been reliable (SO FAR!). We purchased this before we understood the reality of the Hyundai/Kia Theta II engine failures/fires/recalls/lawsuits. I own a Hyundai vehicle with a similar Theta II engine that died, and Hyundai did replace that engine for free for me. Overall, we are happy with the purchase. We chose the base trim (FWD 2.4L) with the convenience package with upgraded leather seats and Android Auto. It was a solid value. The 2.4L motor is powerful enough for city driving and pulling out into traffic. However, highway passing takes some planning. It's obvious that Hyundai had to gear the car a bit low to compensate for the 185hp motor, so that really cuts into the fuel efficiency. The electric steering is OK and the ride is fine for a vehicle like this. There is a ton of space in the trunk, including the under-floor storage area. The tether latch for the child safety seats is challenging to snap into place, but the seats did fit OK. Sometimes the driver door latch doesn't pull open cleanly, but the proximity key works great. The sound from the base stereo is passable, but I will say that the Android Auto generally works well. The OEM tires were decent in rain, but terrible in snow, so we fitted some Nokian WRG4s on there. That seemed to help. The car does handle decently for what it is, a midsize SUV. For some reason, I'm constantly adding air to the tires in this car. I also wish that the car had the blind spot monitors standard, because the visibility is only OK out the back. My biggest disappointment (besides the engine recall) is the woeful fuel efficiency. We purchased the front wheel drive version with the most efficient engine, and with no 3rd row seat. Yet, my wife gets only ~18mpg with this thing (albeit with a fair amount of city driving). There are much, much larger SUVs with 100+ more horsepower that somehow do better than that. This thing has direct injection no less. It's just pathetic. If you are seriously considering buying a Sorento, make sure that you fully understand the Theta II engine lawsuit settlement that covers the 2.4 and 2.0T motors. Understand that they must give you a new motor if anything in the short block fails. Don't buy this car until you do your research and fully comprehend what you're getting into. Not only do the motors fail, but many of the replacement engines did catch fire. If you do purchase, follow the EXACT maintenance schedule. Ask the dealer about the lawsuit, and if they play dumb, WALK OUT THE DOOR. If you can stomach this situation, then your reward is a free new engine for the life of the vehicle. Pros: - value - "lifetime" engine warranty (thanks Hyundai/Kia!) - interior design - Android auto works fine - cargo room (when compared to SUVs at this price point) - reliability (so far... ask me again at 100k) - proven 6 speed transmission Cons: - bottom-rung Kia dealer network - poor mpg (~18 mpg). Seeing as we bought the most fuel efficient trim, we expected better than this. - spectre of a failed engine, recalls, lawsuits, and fires that kill the resale value of this car Overall, knowing what I know now, I wish that we'd stretched just a bit and bought a Highlander. We'd come out on top in the long run, due to depreciation, and we wouldn't have a car that everyone knows has a bad engine design.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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