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Used 2017 Kia Sorento Consumer Reviews

4.3 out of 5 stars
94 reviews

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5 out of 5 stars

2017 Sorrento

Nick B, 03/28/2019
updated 10/06/2022
2017 Kia Sorento EX 4dr SUV (3.3L 6cyl 6A)
3 of 3 people found this review helpful

The Sorrento after 5 years and 57,000 miles I have no complaints. Service at the dealer has been very friendly.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

1st new car in 20 years

GSK, 07/26/2016
updated 02/12/2018
2017 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 6A)
8 of 11 people found this review helpful

Make sure they are happy with a slightly smaller 3 row SUV. It is driving great. Only minor issue is that a side view mirror popped out when I was folding it in. I was able to easily replace it. It doesn't pop out if I'm careful when I fold it in and make sure not to touch the mirror itself. Still driving great. No problems and surprisingly good gas mileage on the highway when I keep the tires optimally inflated.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Two at a Time

John Stumpf, 07/24/2017
2017 Kia Sorento EX 4dr SUV AWD (3.3L 6cyl 6A)
6 of 8 people found this review helpful

Love the new 2017 Sorento. We now own two Sorentos and have been thoroughly pleases. The 1st one's features and dependability is the reason we purchased the 2nd one. Would recommend this vehicle highly.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Inferior Interior Materials (Dash, Doors)...

Ttahoe, 01/03/2018
2017 Kia Sorento L 4dr SUV (2.4L 4cyl 6A)
18 of 28 people found this review helpful

The 2017 Sorento L has a very nice, comfortable ride. That said....I would not recommend this vehicle soley based on the inside interior materials used. While at my local Kia dealership today, I brought to their attention that the interior materials used, scratch and produce white scuff marks all over the doors, dashboard, around knobs etc. With the slightest touch, it scratches and makes unsightly white scuff marks/scratches. When I spoke with Kia, they stated the materials used, are "MADE TO DO THIS" (Kia's exact words) !! A $40,000+ vehicle, and you intentionally produce materials that are "made to do this" (scratch and produce white smudges and scratches?). Kia suggested I purchase Meguiere's wipes and use that to clean the scuff marks and scratches. That is their suggestion to an inferior material? Kia also suggested that I go to the sales floor and find a salesman and "TRADE" in my car for another one! I am disgusted with Kia's lack of customer service and or remedy for this issue. This is my first, and my last, Kia purchase. Terrible Customer Service!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best SUV I've owned. Are you listening Ford?

J Marrero, 11/18/2017
2017 Kia Sorento EX 4dr SUV (2.0L 4cyl Turbo 6A)
7 of 10 people found this review helpful

We switched from a Toyota FJ Cruiser to the Sorento for financial reasons. I loved our FJ although the $500 monthly price tag and fuel cost was weighing us down. She dragged me to the Kia dealership to test drive a Sorento. She wanted the turbo four cylinder citing it was miserly on gas. I was quite skeptical until I got in the car. It was a Pearl White with black leather interior and sporty wheels. But I was taken aback by the performance and handling. Fast forward one year and I really like this SUV. Driving into Virginia we usually get around 38 miles to the gallon, WOW! The car handles quite well, looks great, has power to spare on tap and sips gas. This was a fantastic deal. Oh yeah the Ford comment. We had a Ford Expedition before the Toyota FJ. The engine started popping spark plugs two months after we'd made the last payment. The Kia Sorento? Keeps running and running while we save gas money. When this lease is up we are getting another Kia Sorento. I'd like to say it again... are you listening Ford?

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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