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Used 2017 Kia Sorento Consumer Reviews

4.3 out of 5 stars
94 reviews

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1 out of 5 stars

Kia Sorento Slipping out of gear!!!

RP1970, 02/18/2019
2017 Kia Sorento EX 4dr SUV (2.0L 4cyl Turbo 6A)
17 of 24 people found this review helpful

My 2017 Kia Sorento slips out of gear intermittently. While driving, it will go into 1st gear, and one time, 2nd. This is while accelerating into the highway, pulling out of a parking lot, or simply driving down the street (40-50mph). My car isn’t even 2 years old, and I’ve complained about this within the 1st month. I also attempted to take a trip to my hometown in Ohio; from North Carolina, where I live (7 hr drive). While driving through the mountains, 77 N, my car stopped accelerating and there was a strong smell of gas. My speed kept declining, and there was nowhere to stop. Luckily there was a travel station a little more than a mile away. I costed into the travel station, and got the car towed to the nearest dealership, where they found a problem with the fuel injectors. After about a week, they fixed it and thankfully had the car towed back to me. My car also (within 30 days of purchasing it), popped out of gear while parked in my driveway (on a slight hill). I ran into the house for a few mins and left my 25 year old daughter in the car. She was in the passenger seat, on Instagram, and said that she heard a loud pop and it felt like another car hit it. She looked up, and the Car started rolled by back. She quickly tried to get her seatbelt off, and opened the door, by that time, the car had already made contact with the neighbors (across from me) mailbox. She hurt her arm, as the front passenger door caught the mailbox. The whole passenger side of my car was scraped up, leaving the front door crunched in the opposite direction (unable to close). My daughter came in the house frantically, ad told me what happened, in tears and fear. I ran outside to retrieve my car from the neighbors driveway, and SHIFTED it out of PARK, then drive it back into my driveway. The KIA dealership where I purchased it from (JT KIA, Rick Hill) had it towed there, but claim to have found nothing. This leaves me feeling very scared, unsafe, and concerned for my life, and my 4 year old that I drive around everyday. I hope that Kia resolves this issue, as to prevent any hurt, harm, losses to us. I am documenting everything I can, to keep record of this. What if we are at an intersection, or there’s oncoming traffic; cars or semi trucks? Hopefully Kia will come up with some sort of resolve, I know I’ve done my part in documenting my concerns.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Great for Me, Not for Everyone

Osprey Flyer, 01/24/2020
2017 Kia Sorento LX 4dr SUV (2.4L 4cyl 6A)
3 of 3 people found this review helpful

My LX is great for me, a retiree in fair to poor health driving 5K miles a year. My configuration is a little underpowered, 24.4 mpg mixed driving, large cargo area, smooth ride, just enough options and conveniences. Any deficiencies are minor in my circumstances. We do plan to travel some in it, even though we have a better vehicle (2019 Honda CR-V EX-L). The Hyundai Santa Fe Sport (non turbo) has better acceleration.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Boy I love this vehicle, alot for the money

JB, 10/03/2019
2017 Kia Sorento LX 4dr SUV AWD (3.3L 6cyl 6A)
3 of 3 people found this review helpful

1st off, this is the first Kia I have owned. With that I must say that this has to be one of the best vehicles I have owned. Rides smooth as silk and is very reliable. I purchased mine used with about 50K on it but it feels like a new car every time I get in it. The only thing that takes a bit of getting used to I's going from high to low beam and vice versa. You have to index it from center to change beams. Has been a great around the town vehicle and also on the long trips. I would recommend this to anyone looking for a mid sized SUV....

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5 out of 5 stars

Fully loaded!

Lisa O, 05/08/2019
2017 Kia Sorento SX 4dr SUV AWD (3.3L 6cyl 6A)
3 of 3 people found this review helpful

This SUV has everything a person needs. Heated steering wheel, heated and cooling seats, navigation system, driver and passenger electric seating, lane departure system, back up camera, berry interior leather seating, and so much more

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2017 Sorrento

Nick B, 03/28/2019
updated 10/06/2022
2017 Kia Sorento EX 4dr SUV (3.3L 6cyl 6A)
3 of 3 people found this review helpful

The Sorrento after 5 years and 57,000 miles I have no complaints. Service at the dealer has been very friendly.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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