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Used 2023 GMC Sierra 2500HD Consumer Reviews

4.3 out of 5 stars
35 reviews

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We have a limited number of reviews for the 2023 Sierra 2500HD, so we've included reviews for other years of the Sierra 2500HD since its last redesign.

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Pros
Cons
5 out of 5 stars

The Beast

Brett, 03/06/2020
2020 GMC Sierra 2500HD SLT 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
8 of 10 people found this review helpful

We just Got the new 2020 GMC 2500HD 4×4 Duramax crew cab . Wow what a difference it is compared to my 2018 GMC with all the same features. What a great truck . The team at Piehls GMC in Princeton,IL with CJ,Rob an Harold made the entire process a great experience. Thank you Brett

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Factory Blackout truck!

Foxxmann, 04/02/2023
2022 GMC Sierra 2500HD Denali 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
5 of 6 people found this review helpful

I love the truck! Looks great in factory blackout aka Black Diamond Edition Denali. I have had a couple of quality issues and it has been in the shop twice but other than that it is well built so far with 20k on it. GMC builds a good product but really needs to work on customer service. The truck is man made so it is going to break, they really need to work on how fast they can get the parts to repair the vehicle. 3 months to order and replace a factory rancho front shock is ridiculous.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Minus 15 000 miles. Broke down.

Sue, 03/24/2022
2020 GMC Sierra 2500HD AT4 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)
8 of 13 people found this review helpful

1000 miles away from home with large camper and 2500 GMC Sierra won't start. We have 2 cats and 1 dog with us. We bought truck for pulling our 5th wheel camper. At dealer for 3rd day. The main engine control module is out. We were told we were lucky they found 1 available. Yeh,, lucky us. We had a 2008 Toyota Tundra that we traded on GMC. It had less than100,000 miles, but we thought since we would be traveling so far a newer truck would be more reliable on highway. We were wrong. We were told yesterday truck would be ready this morning. Now, it's 4:30 pm and still no word. Read your reviews on GMC and keep looking. We only have a couple of days of vacation left and the weather here in Texas only got warm a couple days ago. Oh yeah, they found us a rental but its a Chevy Malibu. Pets aren't allowed in it and we planned on going to beach with dog when it warmed up. We have always had foreign vehicle makes except we bought a HHR. I spent every off day at dealer. Ignition, heater, ac steering wheel, brake. problems. I can't even remember everything that went wrong with it. Don't look to GMC for reliability!

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At a Glance:
  • 6 Colors
  • 2 Trims
  • 10 Packages
  • $46,300starting MSRP
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*The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees, and optional equipment. Dealer sets final price. Click here to see all GMC vehicles’ destination freight charges.

5 out of 5 stars

HD with a Capital D

JC, 07/21/2022
2022 GMC Sierra 2500HD SLE 4dr Crew Cab LB (6.6L 8cyl 6A)
2 of 2 people found this review helpful

So far this truck is everything I have heard about them. Zero disappointment so far.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Zeus

Troy, 10/18/2022
2021 GMC Sierra 2500HD Denali 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)
2 of 2 people found this review helpful

Really enjoy my 2021 GMC 2500HD Denali. Great curb appeal, fantastic pulling power, very roomy, lots of utility in the cargo bed, helpful lighting everywhere, tons of improvements over my 2014.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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