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Used 2021 Ford Mustang Mach-E Consumer Reviews

4.3 out of 5 stars
51 reviews

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5 out of 5 stars

48,000 and going strong

Ken H, 02/13/2021
updated 02/21/2025
2021 Ford Mustang Mach-E Premium 4dr Hatchback (electric DD)
139 of 144 people found this review helpful

Actually, mine is a Premium with the extended range battery. Picked up the car earlier this week and could not be more impressed. It’s light years ahead of anything I have driven and my last car was a 2019 Ford Energi with ever option. Build quality, performance, etc are top of the charts. Ride is firmer than the Fusion or my previous Volvo XC60. Only negative, had to educate the dealer about some of the available rebates. Highly recommend this vehicle. Ford knocked it out of the park!! Update-6 months and 4200 miles. One meets the nicest people at charging stations. The car has been fantastic-best car ever. Have taken one 1,000 mile trip with no problems. Tomorrow, starting a cross-country trip. No mechanical issues today-solid as a rock. 4 years and 48k, update. Still love the car. Seems to be doing better with age and various updates. The new version of Blue Cruise with lane change is awesome and makes long trips less tiring and safer!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Life in the fast lane with for $12 to go 300 miles

J. Sean, 05/27/2021
2021 Ford Mustang Mach-E First Edition 4dr Hatchback AWD (electric DD)
62 of 64 people found this review helpful

The only recommendation I could make is to get a 240 outlet so you can charge your Mach-E at a rate of approximately 20+ miles an hour. I commute 60 miles (roundtrip) and it takes about 3 hours to replenish my commute when charging at home. I use the charger that Ford includes with the purchase and I can control charging times from my Ford Pass phone app. That allows me to charge at off-peak hours and reduce my charging costs. My estimated costs for 300 miles of charging is $12! Comparing that to the $4 a gallon gas prices, that would be like getting 75 miles per gallon in a sports car. Aside from the efficiency, the design is straight FIRE! I get excited every single time I look at this car, especially after cleaning it. And boy oh bo does it turn heads. I never thought it would have turned this many heads, but it does. Not only does it turn heads for looks, it turns heads when it outperforms most every commuter car on the road. Merging is never a problem with the pick-up this car has. There is so much space between the back hatch area and the frunk. Super cool that the frunk can be used as a cooler too! Pop some ice and refreshments into the frunk and you will be the talk of the tailgate. If you are worried about road trips, don't! I added 100 miles of range in 20 mins at an Electrify America charge station. Personally, I aim to never charge over 80% to extend the long-term life of the battery. I would feel comfortable driving across the country in this car, chargers are available anywhere I want to travel. If you want to see for yourself, you can use Ford's navigation on the Ford website to map out a ride and see where chargers are. And even though the chargers are pretty fast, I welcome a longer break to stretch or grab a bite to eat when driving 250+ miles. The interior is beautiful, actually, it is sexy. Out of all of the cars I have ever owned or driven in the last 20 years, this is my favorite daily driver EVER. I used to have a detail business where I had over 850 customers with really high-end cars... I worked with Bentley's, Ferrari's, Porche's, and more. The Mach-E impresses the heck out of me. Oh, and lets not forget the tax credits and other rebates/incentives. Ford knocked it out of the park and then some with this car. Cheers!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Not sure it’s theBest Luxury EV - Checks all boxes

Mach E owner, 02/22/2021
updated 09/05/2023
2021 Ford Mustang Mach-E Premium 4dr Hatchback AWD (electric DD)
61 of 63 people found this review helpful

We went with a Red Mach E premium that was sitting in the showroom. This car looks amazing and has everything we needed. It proved to be the one that impressed us to upgrade to an electric vehicle. Tesla - Compared to the Teslas this might be slower and have less range but looks light years cooler than any Tesla hands down. Audi eTron - just didn't feel right not sure exactly what. i think it is the interior and the gadgetry in the audi - uncomfortable seats - expensive - too much going on - was turned off. VW ID.4 - just doesn't seem like it will ever arrive, interior looks childish compared to Mach E I think other cooler makes and models are here now. After about 32k miles no reliability issues no squeaks or rattles. The suspension is very harsh and rear passengers could feel sick even on short drives. Wish it was made softer and more luxurious or had air suspension. Not the cheapest anymore. Mach E all the way

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Well worth the wait!

Dan C, 02/20/2021
2021 Ford Mustang Mach-E Premium 4dr Hatchback (electric DD)
53 of 55 people found this review helpful

I reserved my car in Jan 2020. A little more than a year later and I have one of the best vehicles I’ve owned, ever. This car is incredibly well put together. The seats are supple yet well bolstered. The fit and finish is among the best I’ve seen in recent years. The tech is user friendly but does have a learning curve. The sound system is more than adequate. As far as driving goes, I find this car to be extremely engaging. I haven’t driven it enough to really extoll all of its virtues but man am I having fun so far! This car is a blast and it’s worth every penny. Only downside I can see is you can’t run to your Ford dealership today and get one. Oh well, like I said, it’s worth the wait.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Prem AWD, ER; Excellent vehicle needs Improvements

MachE_Aj, 09/27/2021
2021 Ford Mustang Mach-E Premium 4dr Hatchback AWD (electric DD)
22 of 22 people found this review helpful

I have owned the car for few months and took a long 1500 mile trip in it. I think it is an excellent vehicle, but still needs some improvements to be a worthy competitor to likes of Tesla MY, Audi E-tron etc. What I like: 1. Excellent build quality, more like a traditional car 2. Mach E has right mix of physical controls and touch screen options. The large volume dial is useless in my opinion and does not provide enough utility 3. Comfortable seats, availability of dealer network 4. Excellent driving dynamics and great looking car. 5. It is a much easier transition from a regular car as compared to some other EVs that have space ship like controls. Some Cons - 1. Software is glitchy and slow. Navigation is unable to find well known places like Hotels, stadiums school etc by just typing name and city. You must find the physical address and enter it in navigation 2. Ford Pass application is subpar and not reliable. It only works right 70% of the time. 3. The charging status display in both the car and the Ford Pass app is in adequate. Does not show you enough details like rate of charge, temp of battery. 4. Charging network is subpar and not as good as Teslas. It tends to charge at the lower end most of time - rated for speeds upto 160 kwh, but highest I have ever seen is around 130 kwh in few instances. Most of the time car wants to charge around 40-80 Kwh that takes longer.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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