2012 Ford Explorer: Scheduling Service Online
August 28, 2012
We decided to try something new for the 20,000-mile service on our 2012 Ford Explorer XLT EcoBoost. Rather than call by phone to schedule a service appointment, Huntington Beach Ford offers an online scheduling feature. We've seen this from other dealer websites but have yet to try it until now.
The process was simple enough. Fill in your vehicle information and available service slots appear on the calendar. Click one and it is done. Our appointment is for 7:00 am. A confirmation page follows the one above. This, we hope, will save the extra time spent waiting while the advisor enters the VIN and vehicle info prior to our visit.
We will let you know how it works out.
Mike Schmidt, Vehicle Testing Manager @ 19,811 miles