Used 2002 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.0L 6cyl 5A) Consumer Reviews
Reliable SUV
Bought it used in 2007 with 112K, few things had to be tuned, one ball joint replaced. Since 2007 only had to change battery and tires. CD changer does not work right, climate control has a mind of its own. Currently got 155k, rides OK. I drove it across the country several times, comfortable, enough room for everything.
Blinded by Beauty
Not enough space to list my true feelings. Driver and passenger window motors fail. Driver and passenger rear wheel bearings fail about 6 months apart. CD player was the 1st thing to fail. Rear hatch was cracking. I thought that was a first until I came here. Transmission fails as it refused to shift into 3rd gear. Estimated repair cost was $1800-2200. Considered getting it fixed until I visited one of these sites. One person explained my troubles verbatim. He also continued to have problems after the repairs. Made a believer out of me as I traded the EB. I have owned Fords all of my adult life. When I trade my LS(great car by the way) I will never own another Ford. True story.
- XLT 4dr SUVMSRP: $3,80096 mi away
- XLT 4dr SUVMSRP: $4,990208 mi away
- Eddie Bauer 4dr SUVMSRP: $4,998294 mi away
What a RIP OFF!
I have had problems for the past 2 years w/ this vehicle. I have replaced 3 wheel bearings w/ in the past year and now they are loose again. I have the infamous rear panel crack, replaced fuel pump, replaced intake manifold, replaced fuel line, had starter problems, rear passenger door does not lock, door ajar light will not stop (WD40 is a temporary fix). I am afraid to drive it because the check engine light is always on. This truck is high maintenance. Ford Motor company does nothing to help. Basically every month I make a payment I feel like I am being robbed. CHECK OUT ALL REVIEWS BEFORE BUYING THIS SUV.
Love It, But Very Unreliable
I want to say that I do really like this car when it's working. Tranny went out at 30k and now again at 55k. When I asked the service superisor if it was my fault, I was told it is due to junky parts and that I could not have done anything to stop this from happening. Not a good sign. Other problems include back hatch rattling open constantly, water pump replaced, wiper motors gave out, paint between doors bubbling. Doesn't like to start when weather is between 30 and 35 F. Sometimes dies in reverse when first started. It is comfy, loads of room for those tall people, and decent gas mileage for a big SUV.
Do not buy
Too many problems to recommend purchasing, trans, plug wires every year, oil pressure regulator, wheel bearings, timing chain tensioner, back hatch that cracked so many times don't bother getting fixed anymore, paint chipping on roof, many more. Very nice truck to drive and still love the look of it after 6 years, interior has held up very well. Too bad reliability is so poor. When it's not in the shop it is a great truck.