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Consumer Reviews for the Ford Expedition
Read recent reviews for the Ford Expedition
Joy to Total Disappointment
TBF, 08/01/2018
2018 Ford Expedition Limited 4dr SUV (3.5L 6cyl Turbo 10A)
After picking up our 2018 Expedition in January both my wife and were totally excited about what Ford had produced.We havedriven full size SUV ‘S for 25 year.We enjoyed the handling, engine performance and technology feature in our new Expedition. But unfortunately that didn’t last long. After bring the truck to the car wash it would start flashing warnings on the dash repeatedly … :Forward Collision Warning Blind Spot Detect System Trailer Harness Warning. 2 Trips to the dealer they couldn’t duplicate it despite the fact I had 40 warning sent to my Ford Pass. On the 3 visit they found a defective harness , but Ford had that part on Backorder . The part arrives in 20 days but after installed a secondary problem with the Air Bag System requires another part not available. Bottom line we have been without our Expedition since 6/26/18 today is 8/1/18. We have made every effort to contacts Ford Motor Company and to date can’t get anyone to talk to or address our issues. Wonderful product but Ford forgot about Customer Satisfaction Buyer Beware. A one time loyal Ford Customer Feeling Betrayed
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