Used 2020 Ford Edge Consumer Reviews
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I'd give the car a 4.5 out of 5
eighthof8, 07/08/2020
2020 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 8A)
112 of 116 people found this review helpful
We purchased our 2020 Edge SEL new. It now has 2,000 miles on the clock. It's an overall great car. I don't suppose any car is totally perfect, so here are my cons: 1. The brake pedal sits too low to the floor which makes it unable to stretch out your limbs on a long trip. 2. Ford made a weird hump where your left foot rests; very uncomfortable 3. Your right knee, at least in my case, rests against the hard plastic console when having your foot on the accelerator. 4. Ford could do a little better in some areas with panel fit and finish. I should mention that "all" vehicles from luxury to mid-priced we looked at had a few problems in this area. Pros: 1. Almost everything! 2. In our opinion it's the best looking SUV made. 3. Lots of power. 4. First car we've owned with semi-autonomous driving, lane keeping assist, and cross traffic alert. Ford did an outstanding job with these safety features; all vehicles should be mandated to have them. 5. Seats are very comfortable. With all the options on the power seats you can tweak them to get them just right. 6. Easy entry and exit from the doors for those of us that are calorie challenged. 7. Love the little extras like running your foot underneath the rear bumper to open the tailgate. 8. And this is a biggie: Ford offers key-less entry by using a keypad on the drivers door pillar. You can lock the unlock the door using the keypad enabling us to leave the fob in car all the time.
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Best we could find after looking at EVERYTHING
Jlward953, 02/11/2020
2020 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 8A)
83 of 87 people found this review helpful
I own a white 2020 Ford Edge SEL FWD with several upgraded packages like cold weather, electronics, and safety. Previous vehicle was a 2016 Ford F-150. I also own a 2020 Ford Explorer which is AMAZING! Best vehicle I've ever been in! It suites my wife's needs better than mine though. I research major purchase like it's the only thing going on in my life at the time. After reading reviews, spec sheets, and looking at safety tests, it was off with the family to pile in and try all the cars I looked at. Some were underpowered (looking at you CRV and RAV4), some felt cheaply made like the Mazda to a degree and the Kias for sure. And some were overpriced for what they are (again, looking at you CRV and RAV4). The domestic vehicles always rate a bit lower because of their cost. The thing is, we paid almost $8,000 under MSRP for ours. That effects the value retention and general value of the vehicle. Consumer reports is not comparing apples to apples. Neither is KBB when it comes to retained value. If you adjust my car's start price to my actual purchase price, my car has a 7% retained value higher than the Honda (class leader when I looked) My gripes: The plastic they use in front of the console is shinny and black. It's cheap looking, and gets dirty if you look at it too hard. The windshield had an odd warp near where the camera and lidar units reside. It's not terrible, and I suspect it would be replaced under warranty. The seats are made of active X. I can't say I hate it at all. I just can't say I love it either. I thought it was leather when I saw it on another vehicle the first time. It's obviously not leather after a more careful look. This car does not get the fuel economy it says it will. Even the dash co.puter is wrong. I've checked fuel economy each time I fill up. 25 was my highest, but I average 22-23. That's 60% highway. And I'm darn good an getting good economy out of cars. I've been known to set my cruise at 60 in a 70mph zone to get more fuel economy. I'm probably that car you think has an older person driving it! Though, I'm only 33. Overall, I would say this is the best value out there I'd you're looking for comfort, 2 rows, and a large storage area, but do not want to drive a sedan. It meets my families needs.
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Roomy & Quick
Non-Distracted Driver, 02/14/2020
2020 Ford Edge ST 4dr SUV AWD (2.7L 6cyl Turbo 8A)
122 of 129 people found this review helpful
This ST replaces our 2018 3.5 Edge Titanium and offers a huge improvement in highway performance over previous versions. The 335 HP 2.7 V6 isn't inexpensive, but it sets the ST apart from the rest of the ho-hum middle size & price range crossovers that continue to grow in size but not in power (unless you go electric). The previous incarnation with the 3.5 strained on long grades at speeds much above 65, often downshifting and screaming at over 4,000 RPM to maintain speed while in cruise control. This one breezes along with ease and while it produces an additional 55 HP over the 3.5, it actually gets a couple of more MPG in the process - a nice plus given the ridiculously small 18 gallon gas tank. Comfort in the ST seats is also an improvement over the Titanium it replaced. Better side support and seats that seem to produce more heat when activated. One of the main reasons we stuck with another Edge was the simplicity of using the Sync system and the fact the infotainment system hasn't been relocated to extend above the dash in the center stack. Large center screens that look like ipads glued to the top of the dash continue to be a non-starter in our household, automatically eliminating a lot of otherwise decent vehicles. Other improvements include the adaptive headlamps - they seem to illuminate the road much better than any previous Edge we've owned (this is our 4th one), easy to use and non-obtrusive round gear selector that takes up less of the center console, and the new Ford Pass app that connects your car's functions with your phone. Minuses include a more difficult to access foot operated tailgate, the loss of the covered storage area on top of the dash, and a ridiculous tray inside the center console that requires complete removal in order to access the large compartment below - the very first thing we did was pitch that!! Overall a pleasant and quick ride, but the $50K price tag is a bit hard to swallow. Resale is only so-so, but we love our Ford dealer and the car fits our needs better than the competition. No real savings in leasing this model, so we went with a purchase. Reliability on the last six Ford's we've owned has been better than average, with only a couple of overnight service stays required in total, but loaners were supplied in both cases. If you're not willing to pony up the extra bucks for the ST with the V6, look at something else, as every other Edge model is now only available with the puny 2.0 4 cyl. engine that only gets a couple of more MPG at the expense of being infuriatingly sluggish at highway speeds.
Great SUV
JNM, 02/11/2020
2020 Ford Edge Titanium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
82 of 87 people found this review helpful
I would recommend the AWD over FWD, the car just drives a lot better. The car is comfortable smooth and roomy for passengers. The interior is one of the best of any SUV, it gives the feel of a luxury car without the luxury price.
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Just about everything you could want...But
Happy campers, 11/04/2019
2020 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
182 of 195 people found this review helpful
We purchased the SEL model and the interior is very luxurious. The car is the most quiet car we have ever owned and we have owned a few luxury cars. I call it a car as it drives and rides more like a car than an SUV which is exactly what we wanted. But when you need an SUV it has All wheel drive and with the backs seats folded down and you have the most cargo area of any SUV in its class and It handles beautifully. Two things I miss on the SEL model are the ambient lighting which lights the floor, the door handles,the cup holders and tray under the consul. it also doesn't have a memory seat for the driver which would be very nice since it has a 10 way power adjustment. It would nice to simply get into the car and oush a button to go back to your seat position. We found that only the Titanium models had these two options.
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Edge ST: Cool, quiet, fast, roomy
Francois, 12/16/2019
2020 Ford Edge ST 4dr SUV AWD (2.7L 6cyl Turbo 8A)
77 of 83 people found this review helpful
We just picked-up a new 2019 Edge ST a few days ago. With the end of year deals we got a well optioned ST for the price of a 4 Cyl model. Power is outstanding, the Co-Pilot 360+ can literally drive the car itself "A La" Tesla, and the sport seats are "Volvo great". As an ex Track driving instructor used to 1.0+ G cornering I found the handling to exceed my expectations from a car of this size / weight, and height. Also: the car was built in the last 60 days and it seems they have updated the transmission software as it is very responsive both in Manual and automatic modes.
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Absolutely OUTSTANDING!
Mark Sanofi, 10/21/2019
2020 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 8A)
99 of 109 people found this review helpful
SEL gave us all we needed. This vehicle tracks dead straight and is probably the easiest to drive we have ever owned. Blind spots are not a problem with the safety assist included. We like the seats and comfort of the ride. ZERO buyers remorse, which is rare for us !
2020 Edge Titanium Elite Package - Quiet Luxury
MLSB, 10/13/2020
2020 Ford Edge Titanium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
13 of 13 people found this review helpful
Bought this car during Covid, sight unseen and undriven. Had a 2007 Edge which we loved but was FWD so we traded it in for a Forester. This is the nicest, quietest car we have ever owned. Absolutely no regrets with this car which has the elite package on top of the Titanium model. The interior is stunning, the maroon seat inserts really make it special and the B&O sound system is really nice. The seats are really luxurious, even my sister in law with a new RDX commented on how plush they were. The ride with the 20" wheels is nice but is probably better with the 19"s. I like the sport mode which is way more responsive, especially off the line but my wife is happy with the normal mode with the 2.0 turbo. We love the keypad entry and the remote lock/start from the free Ford connect app. My only nit is the lack of fold-able exterior mirrors but I think that is the only option this car doesn't have...it is LOADED. It is super relaxing to drive, with blind spot monitoring and all the other safety features. One last note, the SYNC 3 is intuitive to use and a really great interface. Just ask any 2020 RDX owner (like my sister-in-law) the SYNC 3 is way easier to use than the Acura touch pad. QUIET!
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WE LOVE THIS CAR
tony, 08/15/2020
2020 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
13 of 13 people found this review helpful
second edge we have purchased - got great price , the ride is great , quiet , engine though 4 cylinder has good pick up even out of sport mode ,mileage seems pretty good , very comfortable seats, roomy , safety features are great , can't speak to durability since we only have had it a week but the tech features are wonderful and easy to use . Interior seems more upscale than some competitors the shift knob takes a little getting used to but I have not had any problems using it unlike another reviewer lots of storage space including areas under the rear floor . great car so far
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out-ST-anding!
TobyTime, 04/23/2020
2020 Ford Edge ST 4dr SUV AWD (2.7L 6cyl Turbo 8A)
27 of 29 people found this review helpful
I recently picked up my 2020 Edge ST, ordered straight from the factory, and thus far couldn't be happier. I'm the former owner of 4 different model-year Fusions and barely had any issues with them, so I've remained loyal. This time around I wanted something taller, faster, meaner on the road, and continually relevant in Ford's quest for SUV/Crossover domination. So far, my triple-black ST has lived up to this demand. On the road I feel in command, safe, and envied for my smart and sexy decision. I have minor complaints about the fluidity of the transmission but I'm sure that's nothing a calibration at the dealer can't fix. I've also got some steering wheel controls that sometimes stick in place, but again, a matter that the warranty and dealership can easily address. While the steering wheel does telescope adequately, sometimes I wish it did so more, to keep my shorter arms in sync with my longer legs. The piano black trim on the center console is not for the faint-hearted as it can scratch if not treated with kid gloves; an issue that could be easily remedied with a low-gloss option, such as the attractive pseudo-carbon fiber on the dash trim. The full LED headlight and taillight set-up is drool-worthy, as are the trapezoidal dual exhaust outlets which set this vehicle even further apart on the road. The aggressive body treatments scream sculpted muscle and the 21" gloss black wheels and tires own the road. My biggest gripe with Ford is that in cost-cutting, they removed the traditional dual-note horn. So upon pickup, my menacing ST sounded like a clown car. Luckily the replacement part available from the parts department came with the normal dual-note horn so it was installed under warranty immediately and classified as a manufacturing issue. Shame on Ford for thinking the average driver would not notice such an audible travesty. If you're in the market for the Edge ST, I would HIGHLY recommend the 401A package. It's costly, but so worth it, especially with the rebates and incentives Ford offers. The panoramic sunroof, available a-la-carte or in the 401A, is an amazing addition to a vehicle of this size and class. You almost break your neck trying to turn around and see how far back it stretches, and the open air and sunlight are welcome passengers in the dark interior. The 401A is also the only way to get cooled seats; the benefits of which I shouldn't need to explain to anyone who lives where summer dwells. There are also additional outstanding safety features and tech in the 401A that once you drive with, you won't want to drive without, such as adaptive headlamps, active park-assist, and front-view camera. In the name of remaining relevant and worthy as career car aficionados, popular online reviewers obsess over the minutia that most everyday drivers will never see or care about. The 2020 Ford Edge ST is an amazing entry in a segment being redefined by Ford. Since most people interested in buying and driving this vehicle are NOT professionals, lets leave the nitpicking to the apes.
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