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Used 2020 Ford Edge Consumer Reviews

4.1 out of 5 stars
71 reviews

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Cons
1 out of 5 stars

Disappointed!

Martin , 08/16/2024
2020 Ford Edge Titanium 4dr SUV (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful

This car has been in the shop more than it has not. Now in AGAIN to replace the torque converter. My sister has the same vehicle and has had 2 torque converters replaced. But somehow there is not a recall. You never hear of these issues not getting resolved with other companies. The customer is NEVER first with Ford. SHAME

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2020 ford edge titanium

Tommy Hartig, 09/07/2021
2020 Ford Edge Titanium 4dr SUV (2.0L 4cyl Turbo 8A)
2 of 5 people found this review helpful

Rattle sun shade been reported early June around 6000 miles on car ford said they can't get parts to fix it

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2 out of 5 stars

Expected better from a vehicle in this price range

The Captain, 01/17/2020
2020 Ford Edge ST 4dr SUV AWD (2.7L 6cyl Turbo 8A)
24 of 87 people found this review helpful

Just rented this over -complicated thing. Not impressed. Looking out the windshield first thing noticed are these rising fender tops on each side that obstruct vision and make you feel you are driving a submarine on wheels. The designers thought this must be a cool look. They should be shot. Way too many paddles, knobs and small buttons on the dashboard with tiny symbols as to what they are. I found myself pulling over and stopping to actually see and read each one as it is too dangerous to do while driving. The center console is far too wide thus resulting in narrower seat width and leg room for the occupants. A shame since the entire interior space is sufficient. I am not exactly sure which barrel Ford scrapes the bottom of to find their designers. Don't even get me started on the slippery round knob gearshift. Should have brought my visegrips with me to make it easier to turn. Oh and the self parking feature .. tried it twice unsuccessfully in an isolated place. Good thing because by the time you figure out what buttons to push what to read on the screen you will surely get rear ended, or a ticket for obstructing traffic. Well done Ford. Now I know why I don't own one.

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2 out of 5 stars

Too tame

Unhappily on the Edge, 02/22/2020
2020 Ford Edge ST 4dr SUV AWD (2.7L 6cyl Turbo 8A)
17 of 62 people found this review helpful

FORD had the chance to really make a statement but failed hard. Too much turbo lag, too little power, lack of performance support. Take a cheap car and add bells a whistles and you get the Edge ST. The exhaust note will make even your Grandma pissed. A humming bird has more growl. At $50,000 + for a performance SUV, you would think there would be more drive and suspension adjustment modes. Nope, all you get is a wimpy “S” button and don’t even think about adjusting the suspension, because you can’t. The 8 speed transmission is a joke and don’t get me started on the paddle shifters. Your daughters Barbie Corvette has bigger better shifters. If your thinking about boosting performance, forget about it. FORD doesn’t make any performance parts for the Edge ST. You can find more performance parts for the Focus and Fiesta and F-150 than they Edge ST. Borla and MRT make exhaust systems but it’s not enough. What about a cold air intake, a stage 1 ECU kit, or wider wheels? FORD hates you and wants you to dream about all the other cars you should have gotten instead of an Edge St. Go with an X3 M40i, Jeep Grand Cherokee, Acura RDX A-Spec, or anything else. You will be much happier

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

On the Edge

Bubba, 08/03/2022
2020 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
1 of 2 people found this review helpful

After driving several Edges over the years, we have concluded that our current 2020 AWD SEL Edge is probably the worst one we've driven...The transmission shifts like a manual at low speeds and the entire hood shakes when hitting bumps..it'll be the last Edge we buy!

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2 out of 5 stars

Recall abundance

Lee, 03/07/2023
2020 Ford Edge Titanium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
1 of 2 people found this review helpful

Too many recalls to bother with, quality of workmanship quite apparently not good.

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5 out of 5 stars

A definite home run!!

Scott Macey , 05/24/2023
2020 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 8A)
1 of 3 people found this review helpful

This Edge is in like new condition with only 14,500 miles..hardy broke in..it’s hard to say anything negative about this vehicle..Love it!!!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Nice Ride!

Awesome Dude!, 02/22/2021
2020 Ford Edge ST-Line 4dr SUV AWD (2.0L 4cyl Turbo 8A)
1 of 4 people found this review helpful

Ford and all other brands want you to believe their's is the best! Currently there are 3 serious recalls on the 2020 Edge, and that's par with Ford. Above average nice ride and creature comforts but nothing very spectacular about any 2020 Ford Edge!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Nice

Gates, 05/16/2020
2020 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 8A)
1 of 6 people found this review helpful

Just got a 2nd new one , very comfortable drive , nice style

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great ride

George Dubiel, 01/21/2021
2020 Ford Edge Titanium 4dr SUV (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful

Great ride has a ton of features that are easy to use and luxury appointments

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4 out of 5 stars

wonderful

seelye, 02/23/2021
2020 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful

good buy

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Nice ride with some giddy up

Patrick , 09/08/2023
2020 Ford Edge ST-Line 4dr SUV (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful

Great car, gets out of its way quick, yet still has good gas mileage for me.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Just a little Edg-y!

J&J , 11/08/2023
2020 Ford Edge SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful

So far our Edge has been great. It's not a big SUV, yet not a little matchbox either. It has everything we need and looks great! We experience snowy weather in the winter and the Edge will make it possible for us to get where we're going with the AWD. We are a Ford family and we trust their product!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great SUV

Dennis , 08/18/2024
2020 Ford Edge ST-Line 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful

Very reliable. Bout at 16k miles. Just turned 40k. Replaced battery under warranty.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great Ride !

BKM, 06/11/2025
2020 Ford Edge Titanium 4dr SUV (2.0L 4cyl Turbo 8A)
0 of 0 people found this review helpful

I have 1 2020 Edge Titanium FWD and it drives great. I have no problem with highway speeds as I take the interstate every night to work. Comfort and convenience on the inside are excellent. I haven't any problems with mine driving or comfort. I am 70 years old and have had plenty of new and used cars in my life. Only real thing that has bothered me is the Wiper and Light stalks on the Column do not light up. Just my wife and our little dogs, plenty of room. Regular maintenance items like tires and brakes are of course a bit pricier than the little car I had before. I really can't say enough good things about it.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Terrible seats

Ky Sunshine, 02/26/2021
2020 Ford Edge SE 4dr SUV (2.0L 4cyl Turbo 8A)
0 of 2 people found this review helpful

We have owned Ford products for over 50 years and always loved the long, roomy seats. However, the seats in our new 2020 Edge SEL are pure torture for me. The passenger seat has little to no back support and the sides of both seats tip in and put painful pressure on my legs. Car trips are torture for me. My husband is 6’ 3” tall and weighs 205, and he agrees that the seats are too small. Two trips to our dealership have brought us no solution to the problem. We are so disappointed that we visited a Toyota dealership today for the first time ever. How sad.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Nice ride!

Ed Ertel, 03/25/2021
2020 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 8A)
0 of 2 people found this review helpful

so far we are well satisfied with everything!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

What I was looking for

Chuck, 10/11/2023
2020 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 8A)
0 of 2 people found this review helpful

Great automobile

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Ford Edge SEL

Syldan, 04/07/2021
2020 Ford Edge SEL 4dr SUV (2.0L 4cyl Turbo 8A)
0 of 4 people found this review helpful

We like this car.

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5 out of 5 stars

smooth ride

j, 01/19/2021
2020 Ford Edge SEL 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 1 people found this review helpful

smooth ride and feels more expensive than the price

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5 out of 5 stars

A MEDIUM SIZE WITH LOTS OF LUXURY

KIM, 08/07/2023
2020 Ford Edge Titanium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
0 of 1 people found this review helpful

A PLEASURE TO DRIVE

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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