Used 2014 FIAT 500L Consumer Reviews
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Excited to Frustrated/Alarmed
Excited to buy, loved having a fiat but should have done more homework but when we bought last year there was not this much about the cars. Purchased it as a commuter/local use. Love the room inside, lots of head room, wide so you are not rubbing you elbows and the back seat is very roomy as mentioned in other reviews. Cons:1. on a slight incline when you take your foot off of the brake the clutch takes about 2 seconds to engage, so you roll back and there is a slight pause before power goes to the wheels. Nearly got T Boned the first time, 2. going uphill the power steering looses power so you have to exert more muscle to turn the wheel, then in the middle of the curve the power returns and if you are not ready you end up in the oncoming lane, 3. As mentioned in earlier reviews the brake are not consistent, one time quick and grabby the next there is pedal drop before a smooth application, 4. The low beam headlights do not illuminate nearly far enough, I asked the dealer to dial them higher and he told me they were as high as they would mechanically go. I jus keep them on high beam all of the time and almost nobody notices, If you live in the city you would never notice but if you are driving around back roads or not spending all of your time on interstates then you will feel blind, 5. As mentioned earlier there are few dealers in the Dodge/Chrysler organization that have a trained Fiat mechanics so you have to go to the Fist dealer for anything beyond oil change despite the dealers claim that you can get service at any Dodge/Chrysler service shop, 6. The front seats are not comfortable for a drive longer than 20 minutes, there do not go back far enough for me to have my legs (5'10"), 7. The steering wheel tilts but only slightly so that if you tilt it up it stops and blocks part of the display, They give you plenty of head room but the car does not accommodate persons over 5' 5" or so, we tested with friends, 9. we have had the car for just over a year and I was thinking about trading it in for another Dodge/Chrysler product and the dealer appraised the car at $8,000 and the salesman informed me that it was one of the worst depreciating cars in the USA and he had about 15 used Fiats. I am not 18 and understand car depreciate. I am also old enough over 45 to have driven many cars and know the difference between not liking the feel of handling of a car and not feeling safe driving a car. At first I thought I just needed to get used to it but over time it just gets worst and having to adjust my driving to keep from getting into a dangerous situation is not healthy. I made a big mistake purchasing this car for a number of reasons. I plan to trade it in as soon as I can research and purchase a replacement.
Never trust a Chrysler dealer
We like our Fiat, what we don't like is the customer service. We have 8832 kilometers on our car and a rattle/knock has started in the front end when going over small or large bumps. When we bought the car Chrysler said we could use any Chrysler dealer to service/warranty work on our car and when we called City Chrysler Corner Brook NL they said no we do not service Fiat. Called Fiat Canada and they told us we have to drive to the nearest Fiat dealer, 10 hours away in St. John's NL. Do your homework if you are planning on buying a Fiat, ensure you have a dealer close by and get everything in writing. We will be selling our Fiat and will make sure no one in Western NL buys a Fiat.
- Trekking WagonMSRP: $7,950150 mi away
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'DON'T Buy ONE, Mayor REGRET!'
use it was cute, looked fun. I regret the day I did that, I've never had a vehicle with so much issues. lights go off frequently. Breaks inconsistent, lastly panel board goes crazy, with engine light, and others go off I call the dealership to take it in, I setup an appointment to have it diagnosed, they keep it for a week to advise me that the transmission is gone at 70,000 miles. I challenged that since I drove it there. I had researched recalls on this model, and was told that all the recalls where completed, I asked where and when and was told that the place it was originally done is no longer in business, sketchy with Fiat INC. they avoided me with follow up which made it even more frustrating. I highly recommend YOU to stay away from looking at this disaster of a car, the so called Corporate side of them is in complete denial, I'm now stuck with a car, that I serviced & maintained when due, to have this extra expense of a new trans that they priced at $5,400 to repair, is disheartening!!!
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Love my Fiat!
I bought this car new. It is a 2014 Fiat 500L Trekking model, and has 16,000+ miles on it. It has made two trips from Michigan to Florida and back. The car is great in the city, size and handling, and was really great on the trips to Florida and back. (mileage and navigation were a plus). There is ample room for storage, luggage and such. I have not had a repair, just oil changes. Visibility is the best I have ever had. I still love it!
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Chrysler Customer Service is Worthless
My daughter bought a 2014 500L less than 10 months ago. Yesterday we were quoted $13,000 to put a new transmission in it. After several conversations with customer service, checking on the service history of a recall that describes perfectly what is wrong with the car, Chrysler has said they will do nothing for us. Everyone I have spoken with laughs at that repair estimate. I feel we are being scammed. DO NOT EVER BUY A FIAT.