Used 2021 Chevrolet Silverado 1500 Consumer Reviews
Catastrophic ENGINE FAILURE 2021 Trail Boss Chevro
2 TRUCKS - 90,000 TOTAL MILES - 1 FAILED ENGINE - 1 FAILED TRANSMISSION. After my 2017 GMC Sierra dropped its poorly engineered, and now discontinued 8 speed transmission at 74,000 easy hwy miles, my 2021 Silverado 1500 Trail Boss LT now has a catastrophic engine failure with only 16,000 miles. GM is breaking my heart. I have always been a GM loyalist. Both my grandfathers spent their entire careers working for GM. Nothing else has ever been allowed in the driveway. Seriously. Today, I am sadly rethinking that position. Let me detail my latest experience (still underway): - Repeated engine lights kick "service exhaust warning". - Take into the dealership who gives it back to me saying they followed the GM bulletin and could not service the vehicle because they could not get the issue to duplicate within 50 miles. - More engine lights. Make another appointment at dealership - Two days before appointment the lifters on one side of engine ail. Vehicle is undriveable. Service emergency brake light comes on. Service traction control comes on. Service ABS brakes comes on. - GM reported faulty parts on the engine's lifters, but will only fix the side that has already failed. They told me if it had failed with less miles on it then they would of replaced both sides. Remember I brought it in once already and they gave it back to me - "nothing wrong". Today it only has 16k miles on it. - So... I call GM. 3 Days to get my case advanced to a case manager - Shrazondalyn (who is very nice but neutered in her ability to help me) - I request a replacement engine or both sides of the engine's lifters replaced. 7 more days waiting on a response.... no call. - Call Shrazondalyn back who informs me my request for a new engine or full lifter replacement bas been denied. - My case is still open today waiting on a second "escalation" request which I've already been informed will take 2 to 4 more business days to get a response, and will likely result in the same denial of a proper repair, and that I will not be able to speak with the actual staff member making the decision. So where does that leave me... It leaves me with a brand new truck whose other lifters are likely to fail and leave me stranded on the road. It leaves me with a potentially damaged cam that will fail in another 10 - 15,000 miles and again leave me on the side of the road. It leaves me in a position where I am forced to sell the truck, or pay myself to fix it properly. The dealership quoted me $3500 to replace the other side of the engine's lifters. I am broken. Last year I forked out $4400 to replace a transmission, and now after patronizing GM and purchasing what I thought would be a reliable 2021 Silverado Trail Boss, I am left with the option of another huge vehicle expense or a forced sale of my truck. I am terribly disappointed in not only my personal experience, but discouraged by the the response of a company I have chosen to support my entire adult life. I currently own three GM vehicles, but if they don't get this one right, I am afraid it will be my last three. UPDATE: I sold it and bought a Tundra with the old and reliable 5.7
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Be Cautious!!!!
The problems started with just 300 miles with A/C issues. I have had my Trail Boss 5.3l since December 2nd, and it has been in the shop 7 times. It has been in for A/C issues 5 times, purge valve once, and then a lifter failure which damaged 2 injectors and bent 2 push rods. Needless to say with just 6700 miles on it, I got rid of it. GM has no answers for the A/C issues and there are multiple trucks in the shop with lifter failures.
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- RST Crew CabMSRP: $36,59599 mi away
- LT Double CabMSRP: $29,99876 mi away
- LT Trail Boss Crew CabMSRP: $39,99876 mi away
Check engine problems do not buy
I have a 2021 Chevrolet Silverado and I have been to the dealership 3 time with issues with my check engine light coming on with less then 3000 miles on the truck. Each time I go it’s the same code. They tell me we could not find any issues so we just reset the light. I am sick of this truck I will be going back to the dealership in the morning due to the fact my check engine light is back on for the 4th time in less then 3 months.
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Bad lifters
Have a new 2021 Silverado and engine stared with a ticking sound then went to a knocking sound then every light on the dash came on Check engine traction control brakes transmission everything so we brought it to the dealer they said it was a bad lifter her car is been there for five weeks now I know there’s more issues with the car than that lifter the sound of the engine was so bad
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GM Needs to Recall - Another "Bad Lifter" Case
Purchased new in December 2021. Just rolled over 8,000 miles. As many others have stated the problem started with a single "knock". Issues escalated quickly. After driving just 12 miles after I first heard the "knock" I had a flashing check engine light, solid traction control light, parking break light, "check ESC" messages, horrible low idle vibrations, and loud knocking. I contacted GM Roadside Assistance, who "rescued" the truck and took it to the nearest dealership. Diagnostics lit up like a Christmas tree. Misfires in three cylinders (primarily one - 11,000 misfires). Replacement lifters for one "bank" ordered. I'll be shocked if they don't find residual damage once they tear they "disassemble" the motor. Pretty horrible feeling to have a brand new $60K truck with a junk motor. I'll regret my decision to purchase this lemon, after owning Toyota vehicles the past 15 years, until the day I can get rid of it. This is definitely a case where the cover looks MUCH better than what's under the cover.
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8speed tranny terrible!!!!
Started noticing a intermittent vibration/shutter at about 4,000 miles when gently giving it gas. It has about 9,000 miles on it now and does it all the time. It's a 2.7l 4cyl. Has been to 3 dealers, 1 dealer twice. TheY magically say there's nothing wrong with it. One dealer did say yea I noticed it but, that's because it's a 4cyl. Every person that rides in it asks mE why it's doing that. I feel like I'm being lied to by the dealers just so they don't have to fix it. I absolutely hate driving this truck!!!!! Only kept it for 6 months do not but v8 or or any with 8speed tranny!!!
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Highly Discouraged
To begin, I have always looked up to Chevy trucks and was so excited when the time came to buy my first brand new truck. Now, this was going to be the truck I planned to buy with all of the bells and whistles and drive it hopefully for as long as I could. That lasted about 3 months after I purchased the truck when I was driving off base and heard a random clicking noise, which got worse sounding and louder. I got home and immediately called the dealership I purchased the truck from, told them I had a brand new 2021 Silverado LT Trail Boss with the 6.2L engine and only 4K miles on it and it was making this specific noise. They told me they couldn’t get the truck in for 3 weeks, so I called the other local dealership and still, the same timeline. Thank god I had a school coming up which I needed to travel so I did not need to get a rental car for the time being. Once they diagnosed the issues it was a failed cam shaft and faulty lifters. They told me they would replace the entire engine. I advised them that there was also other issues I’ve noticed such as a creaking and popping noise from the steering column, driver side rear view mirror would shake and rattle at Highway speeds, sounds of an exhaust leak, and also a rattling noise from the exhaust during start up. They told me they would look into the issues and keep me updated on the process. Eventually they notified me that they would just replace the cam shaft and faulty lifter, and the other issues had been fixed. Once I got the truck back I realized the other issues had not been fixed so I rescheduled another appt, which led to the rear view mirror being fixed and they would order a part to fix the exhaust system. It has been 2 months since and the part still has not came in yet. Overall, I am highly upset with the performance of this truck. I had never had the truck off-road, I have fueled the engine with 93 rated gas as the manual called for when having a 6.2L engine, and took great care of the truck just for it to fail at 4K miles. Including all of the other subsequent issues as well. I have completely lost faith in the dependability of the truck and I am honestly just waiting for it to fail on me again. On the contrary, I still enjoy the appearance of the truck, and the features inside such as the upgraded speakers, and heated seats and such. Although I enjoy the cosmetics, I do not rely on the truck at all and considered looking into a new 2022 model Silverado in hopes that GM had fixed the kinks. All the reviews I can find on the 22 model are horrible and seem to all have the same mechanical issues. So I will be looking to buy another truck that is not Chevy. I have never written a review ever in my life and I am highly upset I had to write a negative review on a truck that I waited many years and worked very hard to purchase, but I feel the need to inform the public in hopes that potential buyers use caution if considering this truck.
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Trailboss stutters like a dog shXXXX a peach seed
I have little more than 1000 miles on a new 2021 Trail boss Lt with 5.3 and 10 speed trans and its already in the shop. When accelerating at low speeds the truck stutters and lurches like a dog trying to shXXX a peach seed. Ive seen so many comments on this i don't know what the problem is but this is what Ive read. Some say its the transmission and some say its due to the DFM others say its due to an improper torquing of the ball joint. but one thing they all have in common is the dealer cant or wont fix in most cases.I fear I just purchased a 50,000 dollar paper weight. I'm extremely worried because this is now the only vehicle I own and I bought it for reliability. I had no idea chevy has dropped so far down the list of reliable vehicles it has been 20 years since I bought my last truck and it was a Dodge Ram. If they cant fix this stuttering truck I will not be able to drive it and I will not be able to buy a new vehicle for many years. I see many people have had this issue going back a quite a few years. it started with the 8 speed transmissions and they still haven't fixed with the new 10 speed transmission. many say the 10 speed trans is awesome but dont beleive it, do your research and you'll see that this stuttering and lurching has been an ongoing issue since this 10 speed trans has been out.i have truck at dealer now and they say it will be a week before they can even look at it.I wiil update my review after receiving truck back from dealer. One thing is for sure if they return to me and say it fine just live with it like I've read from many who have posted about this issue. I will return this truck weekly until they fix it or replace the truck this is unacceptable for a new truck to go into shop 1 month and 1000 miles after purchasing brand new.
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Buyer Beware
2021 loaded Silverado LTZ - lifter broke at 14200 miles on the interstate while my wife was driving with 3 grandkids in the back seat- truck basically shut down - warning lights everywhere- my previous Chevys were bullet proof - it’s in the shop with the engine torn down. GM will only fix the side that was affected- can’t wait to see what happens next…
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Heater core and lifter failure
Bought a new 2021 silverado 1500 high country deluxe, 5 months 8000km later heater core is plugged went to service department they did not have any blue devil radiator flush so would not perform the flush. Drove 4 hours to buy 14$ bottle of flush had then do flush no change then 2 days to change heater core fast forward a month 15k cylinder 1 exhaust lifter failure 2 days to fix and only one side repaired. Two days later -30 and once again drivers side barely any heat unless reving the engine past 1500rpm. Service department has been good to me but good luck trying to get ahold of gm canada 3 weeks and still can't reach anyone 90,000$ truck and treated like crap my recommendations is do not buy this truck. Interior is nice music is insane quality and loads of other nice features but they ain't worth nothing if your vehicle don't have heat or a engine