Used 2018 Cadillac Escalade Consumer Reviews
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We have a limited number of reviews for the 2018 Escalade, so we've included reviews for other years of the Escalade since its last redesign.
3rd Time Escalade Owner
April, 07/22/2016
2016 Cadillac Escalade Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
45 of 46 people found this review helpful
This is our third Escalade to own. I couldn't be more disappointed in the quality of the car this time. They really cut corners in the interior and it shows from parts coming unglued to the interior leather peeling. On the outside of the car the Crome trim on the door popped off and all four doors trim work between the doors had to be replaced. My car had less than 8k miles and they replaced the transmission. For a vehicle costing almost 100k very disappointed Cadillac. This will be our last.
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2016 Escalade sucks.
Libby, 08/18/2018
updated 08/27/2019
2016 Cadillac Escalade Premium 4dr SUV (6.2L 8cyl 8A)
42 of 44 people found this review helpful
Escalades have been our choice of family car for years and years. We have three daughters that are competitive cheerleaders— therefor we travel A LOT. Classy, stylish, comfortable, easy to drive, always a looker— pretty much perfect... until this model. The jerk and the harsh gear changes are terrible- and also it shakes sometimes like your going off the interstate and hitting the little bumps on the line. We’ve taken it in several times (an hour away from our house) basically nothing changes- The process Cadillac is requiring is an absolute JOKE.. try this, try that...basically to waste your time and not have to address THIER issues. By the time you’ve taken your car in to meet there “requirements” of their “process” it’s already a few years old and ready to be traded in. They know exactly what they are doing. It’s actually very very very disappointing how Cadillac has handled this... and it’s not just my car- according the the internet it’s a very common thing. Shame on you Cadillac, makes me sad that I have to buy another brand. It’s understandable that things happen— it sucks, but it’s life. What’s unacceptable is they way they’ve handled their mistakes.
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2018 Cadillac Escalade for sale near you
3 of 21 listings
- Premium Luxury 4dr SUVMSRP: $32,90088 mi away
- Luxury 4dr SUVMSRP: $31,99593 mi away
- Luxury 4dr SUVMSRP: $30,276In-stock online
See all 21 listings
POS
Wade Edington, 11/03/2019
2017 Cadillac Escalade Premium Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
30 of 31 people found this review helpful
I’ve had my 2017 CPO Escalade a little over a year now and it has been in the shop numerous times for various things for a total of almost 2 months. So far the transmission completely died (on day 1 of ownership, I didn’t even make it home from the dealer), the motor mounts had to be replaced, I continue to have transmission shift problems (but according to the dealer, they are 100% normal), brake problems, electrical problems, various rattles and squeaks, the front end collision prevention system no longer functions. I like the car but wish they would just give me a different one, mine is cursed.
Presence like no other SUV!
S.Alexander, 10/09/2016
2016 Cadillac Escalade Standard 4dr SUV 4WD (6.2L 8cyl 8A)
23 of 24 people found this review helpful
I owned a previous generation Escalade and the new model is a huge improvement over the old one. Interior is very luxurious, and looks way better than GLS or Q7. Old model was Rear or AWD only, and now you can get 4WD, and use it in rear wheel drive mode (or automatic or permanent 4WD) for everyday driving. No need to use 4WD for summer driving and waste gas. As a result fuel economy improved substantially, I get 16 mpg in the city and up to 26 mpg highway. Apple CarPlay adds a nice touch and all electronics and navigation look/work perfectly fine. My complaints would be lack of a sunroof in the base trim ($76K), and even if you get a model with a sunroof, it's a small one. Panoramic roof is not available. Magnetic ride is awesome and very smooth, however, once you hit a rough pavement, the ride becomes very jittery. Handling is very confident and acceleration is very good, but, try to change lanes quickly at highway speeds, and you will be quickly reminded that you drive a huge truck. Overall driving feeling is very confident, you won't be bothered by snow, heavy rain or any other nonsense. In the end, I decided to get this car for its unique look and presence. Park it next to Audi Q7 or MB GLS and see for yourself. Q7 looks like a station wagon/minivan from the side, and GLS looks very unassuming and small next to the Escalade's huge grill and glowing vertical LED lights. Euro competition may offer better ride and some technical advances, but Escalade brings such unique and unrivaled presence - it is still the king of SUVs.
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A Roll of the Dice, Nice surprise!
SPORTOURISTA, 07/04/2017
updated 01/05/2018
2017 Cadillac Escalade Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
41 of 44 people found this review helpful
After driving foreign SUVS for over 20 years (mostly German), this time I decided to try something different. I wanted more room, larger towing capacity, 4WD/AWD, and a nicer interior. After 2000 miles in an ESV 4WD Luxury, a new surprise emerges everyday. It has a beautiful interior, nice fit and finish, tons of electronic safety features and the oft-criticized CUE infotainment system. I am pleased and surprised with the ride quality of the suspension and 22" wheels. The sophisticated electronically controlled shock technology may be the reason. I have not found the CUE system overly complicated. There is a lot to learn here, but most of the controls seem logical and useful, if you are patient and read the owner's manual. The interior's low noise level is impressive as is the standard Bose designed sound system. A big surprise is the weight of this vehicle of this vehicle compared to its European competitors, ie., the M-B GL series and the large Range Rover. They all weigh in the 5700-6000 lb. range. Cadillac has used a lot of aluminum and lightweight high strength steel based on my research. I like the ability to run less expensive regular or mid-grade gas, (which is acceptable) although premium is recommended. Mileage so far has been slightly less than the EPA estimates. So far I have only towed my 6000 lb. boat for about 200 miles. The torque and H.P of this model's drive train seemed unfazed with the task. And the room in the rear cargo area is huge. This is a large vehicle, but it doesn't feel that way from the driver's seat or in its handling prowess. It also has a very tight turning radius. So what is there to not like? Keeping in mind the concept of this vehicle and the reason I bought it, I haven't found much to dislike yet, but I'll keep looking. Most owners that I have talked to, love their vehicles and without hesitation would buy another one. Enough said!
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