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    • 9,500 miles
    • No accidents, 2 owners, personal use only
    • 8 Seats, 14 City / 18 Hwy MPG
    • Lewisville Mitsubishi (182 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Lewisville, TX / 182 miles away from Cedar Park, TX

    Pre-Qualify for Low Finance Rate & 100k Mile Extended Service Plan, 90 Day/3k Mile Limited Warranty, Free Clean CARFAX Report, Autoplex No Haggle Pric...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL8RR210938
    Stock: 20164A
    Certified Pre-Owned: No
    Listed since: 04-27-2025

    • 15,852 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Platinum Chevrolet (177 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Terrell, TX / 177 miles away from Cedar Park, TX

    2024 Cadillac Escalade ESV Sport Certified Pre-Owned Luxury SUVStep into sophistication with this Certified Pre-Owned 2024 Cadillac Escalade ESV Sp...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4NKL0RR399898
    Stock: T251069A
    Certified Pre-Owned: No
    Listed since: 07-24-2025

    • 20,129 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Hurst Autoplex Mitsubishi (164 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Hurst, TX / 164 miles away from Cedar Park, TX

    Onyx Package!2024 Cadillac Escalade ESV Sport PlatinumAWD, 16.9" Diagonal OLED Infotainment Screen, 2-Presets Memory For Driver Seat Adjuster, 3rd row...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL1RR165924
    Stock: 10638A
    Certified Pre-Owned: No
    Listed since: 07-26-2025

    • 25,531 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Sewell Cadillac (142 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Houston, TX / 142 miles away from Cedar Park, TX

    Heated Leather Seats, DVD Entertainment System, 3rd Row Seat, Sunroof, Navigation, ASSIST STEPS, POWER-RETRACTABLE WITH. Panoramic Roof, Captains Chai...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: Yes

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL2RR261612
    Stock: 5369136A
    Certified Pre-Owned: No
    Listed since: 08-02-2025

  • New Listing
    Stock photo**
    • 6,152 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Port Lavaca Chevrolet Buick GMC (148 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Port Lavaca, TX / 148 miles away from Cedar Park, TX

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKL7RR331571
    Stock: RR331571P
    Certified Pre-Owned: No
    Listed since: 08-30-2025

  • New Listing
    • 9,270 miles
    • 7 Seats, 11 City / 17 Hwy MPG
    • Autobahn Jaguar Fort Worth (159 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Fort Worth, TX / 159 miles away from Cedar Park, TX

    ** LOCAL TRADE **, ** AKG STUDIO REFERENCE 36 SPEAKERS UPGRADED AUDIO SYSTEM **, ** 24" SPLIT 6-SPOKE ALLOY WHEELS **, ** 55" TOTAL DIAGONAL CURVED SC...

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    13 Combined MPG (11 City/17 Highway)

    Listing Information:

    VIN: 1GYS9SR91SR143933
    Stock: SA298157A
    Certified Pre-Owned: No
    Listed since: 08-01-2025

  • New Listing
    • 1,444 miles
    • No accidents, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Crest Cadillac (189 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Frisco, TX / 189 miles away from Cedar Park, TX

    Certified. Cadillac Certified Pre-Owned Details: * Vehicle History * Warranty Deductible: $0 * Transferable Warranty * Roadside Assistance * Courtesy ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9RRL7SR230109
    Stock: CSP277
    Certified Pre-Owned: No
    Listed since: 08-27-2025

    • 11,295 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Crest Cadillac (189 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Frisco, TX / 189 miles away from Cedar Park, TX

    Certified. Cadillac Certified Pre-Owned Details: * Courtesy transportation & 24 hour Roadside Assistance for the life of the warranty and stringent 17...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9RRL3SR160690
    Stock: C61487A
    Certified Pre-Owned: No
    Listed since: 07-29-2025

    • 9,518 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 11 City / 17 Hwy MPG
    • Sewell Cadillac of San Antonio (79 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in San Antonio, TX / 79 miles away from Cedar Park, TX

    Sewell Cadillac of San Antonio proudly offers this Certified Preowned 2025 Cadillac Escalade ESV All Wheel Drive. This well-equipped vehicle features ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    13 Combined MPG (11 City/17 Highway)

    Listing Information:

    VIN: 1GYS9SR9XSR150928
    Stock: 5379202A
    Certified Pre-Owned: Yes
    Listed since: 08-22-2025

    • 4,146 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Jerry's Chevrolet (156 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Weatherford, TX / 156 miles away from Cedar Park, TX

    Autocheck One Owner, 2nd Row Bucket Seats, Running Boards, Leather Seats, Autocheck-No Accidents or Damage Reported, Heated Seats, Power Sunroof, DVD ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9RRLXSR259586
    Stock: SR259586
    Certified Pre-Owned: No
    Listed since: 08-02-2025

    • 5,280 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Cavender Cadillac (70 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in San Antonio, TX / 70 miles away from Cedar Park, TX

    Clean CARFAX. CARFAX One-Owner.Certified.Crystal White Tricoat 2025 Cadillac Escalade ESV 4D Sport Utility Sport Platinum 4WD 10-Speed Automatic 6.2L ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9RRL3SR163430
    Stock: SR163430P
    Certified Pre-Owned: Yes
    Listed since: 06-21-2025

  • New Listing
    • 14,067 miles
    • 7 Seats, 14 City / 18 Hwy MPG
    • FDS Luxury Auto (77 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in San Antonio, TX / 77 miles away from Cedar Park, TX

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9PRL4SR122857
    Stock: SR122857
    Certified Pre-Owned: No
    Listed since: 08-09-2025

    • 394 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Mark Motors (73 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Boerne, TX / 73 miles away from Cedar Park, TX

    - Black Raven- Jet Black Leather Interior- One Owner- Like New- Rear Seat Entertainment System $1,995- Power Retractable Assist Steps $1,750- Floor Li...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9NRL5SR237701
    Stock: P237701
    Certified Pre-Owned: No
    Listed since: 06-16-2025

    • 1,520 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Lewisville Mitsubishi (182 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Lewisville, TX / 182 miles away from Cedar Park, TX

    CARFAX One-Owner. Clean CARFAX.Pre-Qualify for Low Finance Rate & 100k Mile Extended Service Plan, 90 Day/3k Mile Limited Warranty, Free Clean CARFAX ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS9LRL7SR244735
    Stock: 20248
    Certified Pre-Owned: No
    Listed since: 05-03-2025

    • 1,996 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Lewisville Mitsubishi (182 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Lewisville, TX / 182 miles away from Cedar Park, TX

    Clean CARFAX.Pre-Qualify for Low Finance Rate & 100k Mile Extended Service Plan, 90 Day/3k Mile Limited Warranty, Free Clean CARFAX Report, Autoplex N...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9PRL0SR203709
    Stock: 20472
    Certified Pre-Owned: No
    Listed since: 06-13-2025

    • 5 miles
    • No accidents, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Diesel of Houston (137 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Houston, TX / 137 miles away from Cedar Park, TX

    2025 CADILLAC ESCALADE ESV SPORT PLATINUM 4X4 FACTORY MSRP: $131,020 BRAND NEW CONDITION FROM FACTORY - DELIVERY MILES COLOR: BLACK RAVEN INTERIOR: SH...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9RRL7SR374324
    Stock: 374324
    Certified Pre-Owned: No
    Listed since: 07-25-2025

    • 3,987 miles
    • No accidents, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Brown Honda of San Angelo (171 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in San Angelo, TX / 171 miles away from Cedar Park, TX

    2025 Black Raven Cadillac Escalade ESV Sport Platinum 4WD 6.2L V8 This Cadillac Escalade ESV has many features and is well equipped including.Clean CA...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9RRLXSR241573
    Stock: A4154
    Certified Pre-Owned: No
    Listed since: 04-06-2025

    • 350 miles
    • No accidents, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Diesel of Houston (137 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Houston, TX / 137 miles away from Cedar Park, TX

    2025 CADILLAC ESCALADE ESV SPORT PLATINUM 4X4 FACTORY MSRP: $131,015 BRAND NEW CONDITION FROM FACTORY - DELIVERY MILES COLOR: BLACK RAVEN INTERIOR: JE...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9RRL4SR349719
    Stock: 349719
    Certified Pre-Owned: No
    Listed since: 07-19-2025

  • Stock photo**
    • 297 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Sewell Cadillac of Dallas (173 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Dallas, TX / 173 miles away from Cedar Park, TX

    Sewell Cadillac of Dallas proudly offers this 2025 Cadillac Escalade ESV 4x4 that has been professionally inspected by one of our Sewell technicians. ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9NRL8SR346461
    Stock: 5379210
    Certified Pre-Owned: Yes
    Listed since: 08-22-2025

    • Not provided
    • No accidents, 3 owners, personal use only
    • 7 Seats, 12 City / 19 Hwy MPG
    • Cars 4 Cash (191 mi away)
    • Back-up camera
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Third-row seating
    Close

    Located in Corpus Christi, TX / 191 miles away from Cedar Park, TX

    Beautiful 7 passenger luxury transport in style Cold AC Premium Sound System Sunroof tilt/Slide.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (12 City/19 Highway)

    Listing Information:

    VIN: 1GYFC66858R203436
    Stock: 203436
    Certified Pre-Owned: No
    Listed since: 06-15-2025

    • Not provided
    • 1 accident, 2 owners, personal use only
    • 7 Seats, 12 City / 18 Hwy MPG
    • Long Motors (22 mi away)
    • AWD/4WD
    • Back-up camera
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Austin, TX / 22 miles away from Cedar Park, TX

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (12 City/18 Highway)

    Listing Information:

    VIN: 1GYFK66878R198243
    Stock: 08CA8243KR
    Certified Pre-Owned: No
    Listed since: 06-27-2025

Showing 337 - 357 out of 362 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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