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  • New Listing
    Stock photo**
    • 15,865 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Walnut Creek Cadillac (146 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Walnut Creek, CA / 146 miles away from Fresno, CA

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL7PR526389
    Stock: U4340
    Certified Pre-Owned: Yes
    Listed since: 08-27-2025

    • 24,035 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Findlay Cadillac (270 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Henderson, NV / 270 miles away from Fresno, CA

    We PROUDLY re-condition all our Pre-Owned and Certified Pre-Owned vehicles, Mechanically and Cosmetically, to meet or exceed our industry standards. W...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4LKL1PR519922
    Stock: C18974A
    Certified Pre-Owned: Yes
    Listed since: 08-13-2025

    • 212,298 miles
    • 1 accident, 4 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 20 Hwy MPG
    • G/G Auto Sales (139 mi away)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Antioch, CA / 139 miles away from Fresno, CA

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/20 Highway)

    Listing Information:

    VIN: 1GYUCJEF2AR181282
    Stock: G0776
    Certified Pre-Owned: No

  • $98,999
    fair price
    $1,231 below market
    • 8,137 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Chevrolet of Montebello (215 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Montebello, CA / 215 miles away from Fresno, CA

    CARFAX One-Owner. **JUST ARRIVED, WON'T LAST !!, ***EXCELLENT CONDITION INSIDE AND OUT***, FAMILY ROAD TRIP READY!, ****RARE****RARE****RARE*****, **T...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS9KRL8SR151913
    Stock: P14827
    Certified Pre-Owned: No
    Listed since: 04-15-2025

  • $70,000
    fair price
    $2,454 below market
    • 30,622 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Car DL (242 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Irvine, CA / 242 miles away from Fresno, CA

    Mint Condition, Drives great, Family friendly, Non-smoker owner, Vehicle Runs Well, Smooth ride, Arctic cold a/c, Never driven on Snow, Lots of stor...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKLXPR530461
    Stock: A10059
    Certified Pre-Owned: No
    Listed since: 05-07-2025

  • Price Drop
    $65,000
    fair price
    $172 below market
    • 41,423 miles
    • No accidents, 1 owner, personal use
    • 8 Seats
    • Chevrolet of Carson (224 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Carson, CA / 224 miles away from Fresno, CA

    2023 Cadillac Escalade ESV Luxury RWD 10-Speed Automatic with Overdrive 3.0L V8 Diesel Turbocharged OHV 16V LEV3-ULEV125 420hp Escalade ESV Luxury, 4D...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    Listing Information:

    VIN: 1GYS3JKT3PR264536
    Stock: PC5325
    Certified Pre-Owned: No
    Listed since: 05-25-2025

  • Price Drop
    • 55,542 miles
    • No accidents, 2 owners, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Old Bridge, NJ / 2,441 miles away from Fresno, CA

    CarFax 1-Owner,Rare Find,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assist,Entertainment System,Hands-Free Liftgate,...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4MKL0PR104791
    Stock: AHP9580
    Certified Pre-Owned: No

  • $78,987
    fair price
    $831 above market
    • 6,842 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Bell Road Mitsubishi (489 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Phoenix, AZ / 489 miles away from Fresno, CA

    Recent Arrival!Odometer is 32000 miles below market average!Priced below KBB Fair Purchase Price!Bell Road Mitsubishi proudly offers this 2023 Black R...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4NKLXPR267020
    Stock: 46794
    Certified Pre-Owned: No
    Listed since: 05-06-2025

  • Price Drop
    Stock photo**
    • 19,533 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Coulter Cadillac (493 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Phoenix, AZ / 493 miles away from Fresno, CA

    2023 Cadillac Escalade ESV Sport Platinum Sport Platinum Certified. Cadillac Certified Pre-Owned Details:* Courtesy transportation & 24 hour Roadside ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL3PR526485
    Stock: 2195P
    Certified Pre-Owned: Yes
    Listed since: 08-23-2025

    • 7,055 miles
    • Insurance loss reported, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Best Western Motor (495 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Phoenix, AZ / 495 miles away from Fresno, CA

    RESTORED SALVAGE TITLE, We are offering this vehicle at an unbelievable price. Its fully loaded with all the bells and whistles, are just a few of the...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Issue reported

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL8PR400767
    Stock: 400767
    Certified Pre-Owned: No
    Listed since: 11-21-2024

    • 35,333 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Premier Cadillac of Carlsbad (290 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Carlsbad, CA / 290 miles away from Fresno, CA

    www.carlsbadbuickgmc.com 7**-8**-2***. Certified. Argent Silver Metallic 2023 Cadillac Escalade ESV Premium Luxury Platinum AWD 10-Speed Automatic 6.2...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4MKL8PR270170
    Stock: BP270170
    Certified Pre-Owned: No
    Listed since: 08-03-2025

  • New Listing
    • 35,399 miles
    • 8 Seats, 14 City / 18 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from NJ to CA*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Edison, NJ / 2,437 miles away from Fresno, CA

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4MKL2PR111158
    Stock: 27627582
    Certified Pre-Owned: No

  • Price Drop
    Stock photo**
    • 19,006 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • Coulter Cadillac (493 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Phoenix, AZ / 493 miles away from Fresno, CA

    2023 Cadillac Escalade ESV Sport Platinum Sport Platinum Certified. Cadillac Details: * Courtesy transportation & 24 hour Roadside Assistance for the ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4RKL8PR526837
    Stock: 2197P
    Certified Pre-Owned: Yes
    Listed since: 08-23-2025

    • 56,744 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Reliable Cadillac (156 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Roseville, CA / 156 miles away from Fresno, CA

    2023 Cadillac Escalade ESV Premium Black RavenReliable...Simple & Fair.We run a simple business with thousands of happy customers to show for it.Your ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL3PR116812
    Stock: 350128A
    Certified Pre-Owned: Yes
    Listed since: 08-21-2025

  • New Listing
    $77,900
    fair price
    $763 above market
    • 29,580 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Jaguar of Arrowhead (479 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Glendale, AZ / 479 miles away from Fresno, CA

    Recent Arrival! This 2023 Crystal White Tricoat Cadillac Escalade ESV Sport AWD is well equipped and includes these features and benefits:AWD, Adaptiv...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4NKLXPR429356
    Stock: SA316125A
    Certified Pre-Owned: No
    Listed since: 08-31-2025

  • New Listing
    • 249 miles
    • No accidents, 1 owner, personal use only
    • 8 Seats, 14 City / 19 Hwy MPG
    • Cadillac of Calabasas (194 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Calabasas, CA / 194 miles away from Fresno, CA

    Recent Arrival! Escalade ESV Premium, 4D Sport Utility, 6.2L V8, 10-Speed Automatic, 4WD, Argent Silver Metallic, Jet Black Leather, 2-Speed Active Tr...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS9KRLXSR341518
    Stock: SR341518
    Certified Pre-Owned: Yes
    Listed since: 08-28-2025

  • New Listing
    • 11,512 miles
    • No accidents, 1 owner, taxi vehicle
    • 8 Seats
    • Trade-in Solutions (209 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Los Angeles, CA / 209 miles away from Fresno, CA

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    Listing Information:

    VIN: 1GYS3JKT2PR265757
    Stock: 12105TIS-LA
    Certified Pre-Owned: No

    • 10,851 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Velocity Auto Sales (497 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Draper, UT / 497 miles away from Fresno, CA

    $101k original MSRP with only 5k miles! Velocity Auto Sales is UTAH S USED CAR GIANT - the premier destination for pre-owned vehicles! We strive to pr...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS4NKL7PR265032
    Stock: C1533
    Certified Pre-Owned: No
    Listed since: 04-19-2025

    • 17,980 miles
    • No accidents, 1 owner, personal use
    • 7 Seats, 14 City / 18 Hwy MPG
    • 911 Auto Sales (483 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Glendale, AZ / 483 miles away from Fresno, CA

    WE ARE THE ORIGINAL OWNER RUNS LIKE NEW SUPER CRUSE AND INTERNET 1 YEAR REMAINING UNFORTUNATELY WE DO NOT HAVE A BANK TO FINANCE YOU HAVE TO QUALIF...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS3KKL4PR374307
    Stock: 374307
    Certified Pre-Owned: No
    Listed since: 04-09-2025

    • 25,135 miles
    • No accidents, 1 owner, corporate fleet vehicle
    • 7 Seats, 14 City / 18 Hwy MPG
    • Dutton Cadillac (240 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Riverside, CA / 240 miles away from Fresno, CA

    *Dutton Motor Company's Exclusive Certified Pre-Owned Cadillac Sale*This Certified 2023 Crystal White Tricoat Cadillac Escalade ESV Premium is packed ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS3KKLXPR449690
    Stock: 49690
    Certified Pre-Owned: No
    Listed since: 08-04-2025

  • New Listing
    Stock photo**
    • 2,680 miles
    • No accidents, personal use only
    • 7 Seats, 14 City / 18 Hwy MPG
    • Cadillac Of South San Francisco (158 mi away)
    • AWD/4WD
    • Bluetooth
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Colma, CA / 158 miles away from Fresno, CA

    This 2025 Black Raven Cadillac Escalade ESV Sport Platinum 4WD is well equipped and includes these features and benefits: Onyx Package (LPO) (Black Il...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/18 Highway)

    Listing Information:

    VIN: 1GYS9RRL1SR261114
    Stock: 25CAD1081U
    Certified Pre-Owned: No
    Listed since: 08-29-2025

Showing 316 - 336 out of 395 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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