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707 listings
    • 139,152 miles
    • 1 accident, 3 owners, personal use only
    • 7 Seats, 14 City / 21 Hwy MPG
    • Jason Pilger Hyundai (410 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Gautier, MS / 410 miles away from Tyler, TX

    NON-SMOKER, SANITIZED FOR YOUR SAFETY, 4WD. *All New vehicles and all pre-owned vehicles under 80k miles come with Jason Pilger Guaranteed Warranty a ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ2KR263835
    Stock: X63835
    Certified Pre-Owned: No
    Listed since: 05-25-2025

    • 135,819 miles
    • Manufacturer buyback reported, 4 owners, personal use
    • 7 Seats, 15 City / 21 Hwy MPG
    • Melrose Auto (261 mi away)
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Oklahoma City, OK / 261 miles away from Tyler, TX

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Issue reported

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: Yes

    Free History Report: No

    Features and Specs:

    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    VIN: 1GYS3JKJ2FR197165
    Stock: 0008CT
    Certified Pre-Owned: No
    Listed since: 11-16-2024

  • New Listing
    Stock photo**
    • 139,398 miles
    • No accidents, 5 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 20 Hwy MPG
    • Jasper Auto Sales (474 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Jasper, AL / 474 miles away from Tyler, TX

    ***AFTER HOUR APPOINTMENTS may be arranged to accommodate YOUR Schedule! ANY & ALL Trade-Ins are Welcome!! ''EXTENDED SERVICE PLANS'' are Available...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/20 Highway)

    Listing Information:

    VIN: 1GYS4HKJ0FR218214
    Stock: 218214
    Certified Pre-Owned: No

  • New Listing
    • 55,536 miles
    • 1 accident, 2 owners, personal use
    • 7 Seats, 14 City / 23 Hwy MPG
    • CarMax (In-stock online)
    • Transfer available from VA to TX*
    • Bluetooth
    • Navigation
    • Leather Seats
    • Keyless Entry/Start
    • Third-row seating
    Close

    Located in Virginia Beach, VA / 1,129 miles away from Tyler, TX

    CarMax values transparency and wants you to love your next car, not settle on it. Certain vehicles may have unrepaired safety recalls. Check nhtsa.gov...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3GKJ0KR230712
    Stock: 27126945
    Certified Pre-Owned: No

    • 72,958 miles
    • 1 accident, 1 owner, personal use
    • 7 Seats, 14 City / 23 Hwy MPG
    • Powell Watson Buick GMC (415 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Laredo, TX / 415 miles away from Tyler, TX

    Contact Powell Watson Motor Group today for information on dozens of vehicles like this 2019 Cadillac Escalade ESV Luxury. Treat yourself to an SUV th...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3HKJ4KR135527
    Stock: M25213A
    Certified Pre-Owned: No
    Listed since: 05-10-2025

  • Stock photo**
    • 135,333 miles
    • 1 accident, 3 owners, personal use
    • 7 Seats, 14 City / 20 Hwy MPG
    • 8 Stars Motor (105 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Dallas, TX / 105 miles away from Tyler, TX

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/20 Highway)

    Listing Information:

    VIN: 1GYS4TKJXFR637304
    Stock: 637304
    Certified Pre-Owned: No
    Listed since: 01-27-2024

  • Price Drop
    $64,542
    great price
    $9,922 below market
    • 29,723 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Bob Moore Cadillac of Norman (245 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Norman, OK / 245 miles away from Tyler, TX

    Find this impressive vehicle at Bob Moore Cadillac of Norman, situated at 6400 N Interstate Dr, Norman, OK. Before visiting, please call to ensure the...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4NKLXNR212726
    Stock: P060622
    Certified Pre-Owned: Yes
    Listed since: 01-30-2025

  • New Listing
    • 73,514 miles
    • 1 accident, 2 owners, personal use
    • 7 Seats, 14 City / 19 Hwy MPG
    • Vandergriff Chevrolet (115 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Arlington, TX / 115 miles away from Tyler, TX

    VEHICLE DETAILED, RECENT OIL CHANGE, PASSED DEALER INSPECTION, 4WD. 4D Sport Utility Black Raven 2021 Cadillac Escalade ESV Premium 6.2L V8 10-Speed A...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4KKL4MR231883
    Stock: MR231883
    Certified Pre-Owned: No
    Listed since: 06-16-2025

    • 121,430 miles
    • 2 accidents, 2 owners, personal use only
    • 7 Seats, 14 City / 23 Hwy MPG
    • Courtesy Cadillac (246 mi away)
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    • Keyless Entry/Start
    Close

    Located in Broussard, LA / 246 miles away from Tyler, TX

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/23 Highway)

    Listing Information:

    VIN: 1GYS3JKJXKR376645
    Stock: 25C503A
    Certified Pre-Owned: No
    Listed since: 05-31-2025

  • New Listing
    • 85,864 miles
    • 1 accident, 1 owner, personal use only
    • 7 Seats, 14 City / 21 Hwy MPG
    • Joe Bullard Cadillac (432 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Mobile, AL / 432 miles away from Tyler, TX

    Recent Arrival. Black Raven 2019 Cadillac Escalade ESV Premium 6.2L V8 4WD 4WD. Odometer is 7757 miles below market average. CARFAX One-Owner.At Joe B...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4JKJ8KR236459
    Stock: C36459T
    Certified Pre-Owned: No
    Listed since: 06-13-2025

  • $10,000
    great price
    $2,461 below market
    • 167,697 miles
    • 4 accidents, 5 owners, personal use only
    • 7 Seats, 13 City / 18 Hwy MPG
    • Dealer One Auto Credit (261 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Oklahoma City, OK / 261 miles away from Tyler, TX

    WE WHOLESALE TO THE PUBLIC. WE OFFER FREE CARFAX ON OUR WEBSITE Save THOUSAND! We have the absolute Best prices, We make buying your next vehicle FAST...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4HEF8ER227460
    Stock: 227460
    Certified Pre-Owned: No
    Listed since: 09-19-2024

  • Stock photo**
    • 122,827 miles
    • 3 accidents, 4 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 21 Hwy MPG
    • Carlo Motors (282 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in San Antonio, TX / 282 miles away from Tyler, TX

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4KKJ4KR175794
    Stock: 175794
    Certified Pre-Owned: No
    Listed since: 02-21-2025

    • 47,623 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Bayway Cadillac of the Woodlands (145 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in The Woodlands, TX / 145 miles away from Tyler, TX

    CARFAX One-Owner. Clean CARFAX. Certified. Black Raven 2022 Cadillac Escalade ESV Sport 4WD 10-Speed Automatic with Overdrive 6.2L V8 4WD. Priced belo...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL6NR265578
    Stock: C250910A
    Certified Pre-Owned: Yes
    Listed since: 05-10-2025

  • Price Drop
    $72,264
    fair price
    $1,502 below market
    • 37,399 miles
    • No accidents, 2 owners, personal use
    • 8 Seats, 14 City / 19 Hwy MPG
    • Bob Moore Cadillac of Norman (245 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Norman, OK / 245 miles away from Tyler, TX

    Find this impressive vehicle at Bob Moore Cadillac of Norman, situated at 6400 N Interstate Dr, Norman, OK. Before visiting, please call to ensure the...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKL5NR339696
    Stock: SR201675A
    Certified Pre-Owned: No
    Listed since: 04-23-2025

  • Price Drop
    • 53,879 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Don Thornton Cadillac (266 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Tulsa, OK / 266 miles away from Tyler, TX

    One owner, clean Carfax., Absolutely beautiful color combination., Very well equipped., Dark moon blue with black interior looks amazing. This ESV is ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKL0NR162443
    Stock: 8629A
    Certified Pre-Owned: Yes
    Listed since: 03-19-2025

  • New Listing
    $42,566
    good price
    $3,515 below market
    • 57,324 miles
    • 1 accident, 2 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 21 Hwy MPG
    • Bob Moore Ford (250 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Oklahoma City, OK / 250 miles away from Tyler, TX

    *BOBMOORECADILLACOKC.COM*(4**)7**-9****1st 2nd & 3rd Row All-Weather Floor Mats (LPO), 3rd Row DVD Screen, All-Weather Cargo Mat (LPO), Apple CarPlay/...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ6LR133079
    Stock: RR395204A
    Certified Pre-Owned: No
    Listed since: 05-30-2025

  • Price Drop
    $65,990
    good price
    $2,502 below market
    • 65,039 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Genesis of Conway (251 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Conway, AR / 251 miles away from Tyler, TX

    Priced below KBB Fair Purchase Price!4WD, 16.9" Diagonal OLED Infotainment Screen, 2-Speed Active Transfer Case, 4-Way Power Driver Lumbar Seat Adjust...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4RKL1NR293882
    Stock: AG1277
    Certified Pre-Owned: No
    Listed since: 05-01-2025

  • Price Drop
    $32,995
    good price
    $2,249 below market
    • 92,257 miles
    • No accidents, 2 owners, corporate fleet vehicle
    • 7 Seats, 14 City / 21 Hwy MPG
    • Driveway (In-stock online)
    • Home delivery*
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Spokane, WA / 1,574 miles away from Tyler, TX

    High Demand,3rd Row Seat,Apple CarPlay,Back-Up Camera,Blind Spot Monitor,Bluetooth,Entertainment System,Hands-Free Liftgate,Heated Seats,Heated Steeri...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    17 Combined MPG (14 City/21 Highway)

    Listing Information:

    VIN: 1GYS4HKJ7LR278888
    Stock: 278888CC
    Certified Pre-Owned: No

  • $14,995
    fair price
    $149 below market
    • 130,506 miles
    • No accidents, 4 owners, personal use
    • 7 Seats, 13 City / 18 Hwy MPG
    • Right Choice Motors (352 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in Springfield, MO / 352 miles away from Tyler, TX

    Find the Perfect Vehicle Fast, Easy, and Hassle-Free! Serious about buying? At Right Choice Motors, we don t waste time just Quality, Reliable Vehicle...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    14 Combined MPG (13 City/18 Highway)

    Listing Information:

    VIN: 1GYS4HEF4ER193307
    Stock: 193307
    Certified Pre-Owned: No
    Listed since: 05-10-2025

  • Price Drop
    • 52,674 miles
    • No accidents, 1 owner, personal use only
    • 8 Seats, 14 City / 19 Hwy MPG
    • Genesis of Conway (251 mi away)
    • AWD/4WD
    • Bluetooth
    • Navigation
    • Leather Seats
    • Sunroof/Moonroof
    Close

    Located in Conway, AR / 251 miles away from Tyler, TX

    Priced below KBB Fair Purchase Price!4WD, 8-Way Power Driver Seat Adjuster, 8-Way Power Front Passenger Seat Adjuster, Adaptive Cruise Control, Air Ri...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4MKL8NR248618
    Stock: AG1263
    Certified Pre-Owned: No
    Listed since: 04-25-2025

    • 44,804 miles
    • No accidents, 1 owner, personal use only
    • 7 Seats, 14 City / 19 Hwy MPG
    • Bayway Cadillac of the Woodlands (145 mi away)
    • AWD/4WD
    • Back-up camera
    • Bluetooth
    • Navigation
    • Leather Seats
    Close

    Located in The Woodlands, TX / 145 miles away from Tyler, TX

    CARFAX One-Owner. Certified. Satin Steel Metallic 2022 Cadillac Escalade ESV Sport 4WD 10-Speed Automatic with Overdrive 6.2L V8 4WD. Priced below KBB...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    16 Combined MPG (14 City/19 Highway)

    Listing Information:

    VIN: 1GYS4PKL4NR317564
    Stock: CP5809
    Certified Pre-Owned: Yes
    Listed since: 06-07-2025

Showing 274 - 294 out of 707 listings

Consumer Reviews for the Cadillac Escalade ESV

Read recent reviews for the Cadillac Escalade ESV
Overall Consumer Rating
3.7 out of 5 stars3 Reviews
Write a vehicle reviewSee all 3 reviews
  • 5 star
    (67%)
  • 4 star
    (0%)
  • 3 star
    (0%)
  • 2 star
    (0%)
  • 1 star
    (33%)
1 out of 5 stars

Won't start, just click, click, click, click

Tammy, 06/19/2018
2017 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
This is a 2017 Cadillac Escalade ESV buyback. We knew they put a new motor in it. We bought it 14 hours away from home. Then stopped 9 hours away from home for dinner. It would not start back up just click, click , click. Had it towed to the nearest Cadillac dealer, stayed in a hotel, got a rental . Called Cadillac customer service and since we had AAA tow it they refused to help me with … anything. ( Hello, I JUST purchased the vehicle a few hours previous.) Went back over to the dealership in the morning with the rental after getting uber to take us to the nearest rental place open on a sunday hoping it would start and it did. Took the rental back, drove straight home did not shut it off at all. Once home we shut it off , then tried to start it again and it would not start just click, click, click. Had it towed to a dealership near us. It would not, not start for them (4 days). I went up and got it. I had e-mailed Cadillac Customer service 3 times by now with no response. I called Cadillac customer service got a case# and was told to e-mail my receipts of being stranded in Toledo Ohio, so I put the receipts in the next e-mail for reimbursement. Afraid to shut it off wherever we went, two weeks later it acted up again. no start, just click, click, click. My guys bumped the bottom of the starter and it started so WE knew it was the starter and the dealership confirmed that 20 miles after the motor was put in they put in a starter ( not told to us when we bought the vehicle) . Back up to the dealership it went. For a week this time. I e-mailed Cadillac customer service again asking for the status of my case# and to advise them the vehicle would still not start intermittently . Still no response from Cadillac customer service. Still it would not, not start for them. I went back up to pick it up. Now today June 19 2018 exactly a month from the day we bought it . It will not start just click click, click. I know if we put it on the tow truck to go back it will jostle the starter and it will start again for them. I called the dealership and they can not send someone to my house. So, I am again stuck with a vehicle I do not dare drive anywhere without leaving it running. Cadillac Customer Service is a Joke. I have a case# and yet still nothing has been done. I have e-mailed them 5 times called 9 times and the only contact I have had from them is from me making the effort to contact them. I have received 1 phone call from them on June 16th(Saturday I was with my children and do not answer my phone) and it was on my voice mail that if I did not contact them by June 18th they were closing the case. I called them and got NO ONE, only a voice mail and I left a message. Still no call back. So I called another # this morning and they transferred me to the same "Senior Rep" for me to leave another voice mail. I received a call on my cell phone which I had told them only to use after 5pm. She "Sheila" the senior customer rep stated they denied my reimbursement and told me to have the dealership near me reimburse me. Then they possibly would reimburse the dealership. WHAT it is not the dealership I am taking it to to be fixed fault that the vehicle stranded me 9 hours from home 5 hours after I bought it . I told her it is not the money, I have the money to cover the hotel, uber, rental, it is the principal that Cadillac is suppose to be the ELITE of customer service !! I asked to have her supr call me. She said it will be 1-2 business days. Then preceeded to tell me that they consider business days as 8 hours a day and it would be before 48 "business" hours that I would receive a call. So, maybe 5-6 days before I get a call and in the meantime I am stuck with a Cadillac I can not depend on !!!!! BEYOND FRUSTRATED !!!!!
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