Used 2012 Cadillac Escalade ESV Consumer Reviews
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Not worth the money
What do you buy used for $50K? Answer a low mileage, late model Denali for $30K and save the $20K. The dealership experience was top of the line. But we are having the black paint redone, interior detailed and some work completed under warranty. We have had the unit for 4 weeks and driven her 5 times. We are so spoiled by having 20 yrs of experience with Lexus, decided to try the ESV since it really looks so wonderful. Get past the looks, this isn't worth the 70K new and questionable if worth the $42K we spent. If I ever decide to be more positive about this experience, I will write you an update.
Problematic Concerns to Evaluate
Two months after buying this vehicle, I had experienced transmission issues which reoccurred 3 times thereafter in the course of 5 years. Every time, I went to the dealership to fix this issue and the last time I had gone, they "fixed" it. On the drive home, there were severe issues and we ended up driving back to the dealership within 35 minutes of receiving it because the issues had not been resolved. When we returned, they fixed this issue. However, when we expressed our frustration that we had experienced several transmission issues with the car, specifically during long trips (at 25, 000 miles) , the dealership simply shrugged and said " all cars have issues."
- Luxury 4dr SUVMSRP: $11,880261 mi away
- Platinum Edition 4dr SUVMSRP: $14,998755 mi away
- Platinum Edition 4dr SUVMSRP: $13,495770 mi away
CELEBRITY FIT
This is my 2nd Escalade and my 6th Cadillac. Love the new bossy style and all of the upgrades...again....can't go wrong with the interior of a Cadillac! Even the Mercedes SUV is very plain compared to this. This is one awesome car! What a ride, what a feel....and what a look! Speaking of looks lots of lookers when you are driving this baby because she is such a beauty! The celebrities all drive this car for a reason. You just can't get any better than a Caddy SUV!
Piece of CRAP!
I bought this car with only 20K miles on it. It has been NOTHING BUT PROBLEMS! I am a mom of three children. THE only thing good about this car is it can fit all of my children in it and their friends! Other than that, its awful and always being repaired at a certified Cadillac dealership. I have a filing cabinet knee deep with repair bills. I finally had the car paid off last year, the car had 87k miles and the engine blew. I had no choice but to put a new engine in it or the car would of been a complete loss. The radio has gone out THREE times. The radio installed is $1,300 I'm sorry but a radio being replaced three times is absolutely ridiculous. I will not be purchasing another Cadillac. I'm sorry but for the amount we paid for this vehicle, its not worth it. I'm so disappointed in Cadillac and hope no one ever has to go through what I have.
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Just towed to repair shop
Latches on center counsel don't work, have to wrestle the cup holders open, told by dealership engine has major problems, heated seats went out, trailer hitch cover wont stay fastened, rubber on side of luggage rack is coming off, black insulation showing in between front bumper, passenger side door handle is half way detached! On star makes a weird noise in winter, drivers side seat motor is on its way out, oil level light won't go off even after resetting after oil change, engine is loud, battery tested bad, rust between front & rear door, factory remote start has like a 10 ft capability,