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Used 2020 Buick Enclave Consumer Reviews

3.7 out of 5 stars
27 reviews

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5 out of 5 stars

Great decision

ChrisV, 08/28/2020
2020 Buick Enclave Essence 4dr SUV (3.6L 6cyl 9A)
6 of 6 people found this review helpful

I've had this 2020 Enclave Essence for over a week and the experience has been nothing but great so far. I replaced a 2016 Enclave and the improvement in this new version is noticeable. More comfortable ride, very spacious, way more technologically advanced, more gas efficient, more powerful engine. Basically there is nothing relevant I miss from the 2016. The finish and materials used in the interior are very nice and seem even better than some competitor's options I checked before deciding on getting another Enclave. It is too soon to speak about reliability, but I assume it is same or better than the 2016's which in my case was great since I did not have any issue for 4 years and almost 60K miles. If you want an attractive, spacious and comfortable 7-passenger ride, you should consider the Enclave.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Transmission failure after 6k miles

Miguel , 01/28/2021
2020 Buick Enclave Essence 4dr SUV (3.6L 6cyl 9A)
15 of 18 people found this review helpful

My brother bought a 2020 enclave with 5,000 miles on it. Don't know how that qualifies as new vehicle but he bought it as new. After driving it for a month, my brother and I when to Los Angeles to pick up some family members. on our way back the transmission failed!! Could not drive at all! Very dangerous situation to happen on the freeway!! We were very lucky that we didn't get hit. I truck barely missed us we pulled over to the right. It's been a week in the dealership and the only update is that it's waiting for transmission replacement. Also, my brother called GM for a buy back due the horrible experience his family had. And the lady was really rude and literally yelling at him. Was up with that? I only buy America made cars but after this, not anymore.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2020 Buick Enclave for sale near you
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5 out of 5 stars

It's always a comfortable ride.

Michelle Hattemer , 06/24/2020
2020 Buick Enclave Premium 4dr SUV AWD (3.6L 6cyl 9A)
10 of 12 people found this review helpful

This is my fourth Buick Enclave and i don't believe I will ever have any other model! I feel very safe while driving a Buick!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2020 Enclave

ibisno1, 07/08/2021
2020 Buick Enclave Essence 4dr SUV (3.6L 6cyl 9A)
7 of 8 people found this review helpful

My 2020 Buick Enclave now has 20,000 miles on it. It has been back to the selling dealer 3 times for oil changes only. I have not had any issues so far. I have not been real happy with the way the transmission (9 speed) shifts, but can live with it.

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1 out of 5 stars

Wish I hadn't

Tom, 01/26/2021
2020 Buick Enclave Preferred 4dr SUV (3.6L 6cyl 9A)
8 of 10 people found this review helpful

Garage door transmitters didn't work properly when brand new. Driver's electronic information system failed on 4th day. Going to dealer for second time next week and expect more repair visits before fixes are made.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great car, but…….

Vernon “Chip” Meador, 07/28/2021
updated 02/07/2024
2020 Buick Enclave Preferred 4dr SUV (3.6L 6cyl 9A)
3 of 3 people found this review helpful

Purchased car 202010, now 202107 has 6,800 miles. Overall the Enclave has been great, except for a couple of things. First just had to have the rear rotators ground due to grinding noise and grabbiness felt through the pedal. Seems a little early for that type of thing on a new vehicle, but it is what it is. Second, recently driving and engine powered down, the gauges cycled like when first starting the vehicle and the outside mirrors rotated into parking position. Fortunately got off road and parked. Shut off engine and restarted, everything working fine. So glad I purchased the 10 year extended warranty with all the electronics on this vehicle. No codes appear to have been thrown so will have to see if happens again. Updated 20230804 around 16,000 miles now. No reoccurrence if the earlier issues but the A/C is a little finicky and doesn’t cool as well as my wife’s GMC Acadia. But is more comfortable on longer drives for my larger frame (5’10” 250+). Updated 20240407 A/C still finicky, service unable to find issue. Still a very comfortable car but large for just a retired man and wife.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Gravel Roads?

Buick Enclave Customer, 10/22/2021
2020 Buick Enclave Premium 4dr SUV (3.6L 6cyl 9A)
7 of 10 people found this review helpful

The door seals, Buick and possibly all other vehicle brands, that are put in to seal up the vehicle are cheap quality and do not keep the dust from gravel roads, or road noise from coming into the vehicle. We have had this problem with our Buick Enclave 2013 we owned and now the Buick Enclave 2020 we have. Cheaper materials, higher prices for the consumer but higher profits for the Buick company and all other vehicle companies that are out for the almighty extra buck they can make. We the consumers are the ones who suffer.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Disappointment

Peoria, 11/13/2023
2020 Buick Enclave Premium 4dr SUV (3.6L 6cyl 9A)
2 of 2 people found this review helpful

What I dislike about the 2020 Premium Enclave.......I do not like the 20 inch wheel that came with the SUV (they are rough riding transmit way too much noise and reduce MPG)......The dash design belongs on the cheapest Chevrolet ever made......the Bose is the worst sounding radio system I have ever had, The color of the car is not worth the premium we paid for it.....and the two rear mirrors do not even match the color......the seats are hard and uncomfortable and the track it moves on is always visible (cheap, cheap) the brakes make a grinding noise when we stop and it was called normal by the Buick Dealership and never fixed even though I showed them a TSB for the brake noise..,the front seats seem narrow and small (I am 5-10 and weigh 160) and if GMs continue to not allow us to check the oil level in the Transmission.....(the dealership will do it and take 3 hours while you wait and who will do that on a trip.....when you used to check it in less than a minute) That in itself will cause me to look elsewhere.....Buick you need to start taking care of your customers instead of telling us to see the Dealer, they do not represent you very well at all. I have more to say but that is enough ......Oh and I have a rumbling from the front as I drive down the road.... <br>

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

My Favorite Car

Ariviste, 06/10/2023
2020 Buick Enclave Avenir 4dr SUV AWD (3.6L 6cyl 9A)
2 of 2 people found this review helpful

I love my new car, but I have only had it a little over a week. It is so roomy and the ride is quiet. The sound system is very nice and the technology is easy to use. I am getting better gas milage with this car than I got with my last, even though the last car was smaller. The interior is somewhat dark and I would have liked another color for the leather seats. The metallic paint is very nice, a dark red, and is the first thing my friends notice. I have owned Buicks before and this one is the nicest.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best long haul vehicle I've owned

SD driver, 02/06/2025
2020 Buick Enclave Essence 4dr SUV AWD (3.6L 6cyl 9A)
1 of 1 people found this review helpful

My wife and I purchased a 2020 Buick Enclave ST AWD new. In the last 4+ years we have driven it over 180K miles. It has been a fantastic, comfortable, quite and surprisingly fuel efficient road tripper and commuter vehicle. It has plenty of room for 5 adults and all our luggage. On multiple road trips we have have averaged nearly 30 MPG providing up to 600 miles of range on a single tank. The vehicle has been very reliable with replacing the alternator well past 100K miles being the only repair other than regular scheduled maintenance and the vehicle gave us a warning light before it caused us to be stranded anywhere. We are currently looking to replace it and are seriously considering another Buick Enclave based on our experience with this one.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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