2015 Volvo S60: Quick, Painless 10,000-Mile Service
by Reese Counts, Vehicle Testing Assistant on December 8, 2015
Shortly before we hit the 10,000-mile mark in our long-term 2015 Volvo S60, a notification popped up on the infotainment system informing us that service was due. The S60 offered to search for the nearest Volvo dealer, but that wasn't necessary. We know there's a dealer mere blocks from our Santa Monica office.
Rather that scheduling an appointment, News Editor Kelly Hellwig dropped the car off at Volvo of Santa Monica's service department on her way into the office on a Monday morning. I arrived about 10 minutes after her and the car was still not checked in.
Once we finally met our service adviser, Carlos, we requested Volvo's recommended 10,000-mile service as well as a tire rotation. Carlos informed us of a service campaign that required a software update to the ECM . He estimated the job to take three hours.
The 10,000-mile service is fairly basic, including an oil and filter change, a fluid, tire and brake inspection, cleaning the inside of the windshield in front of the collision warning camera, as well as checking tire pressures. Starting with the 2015 model year, Volvo offers complimentary service for three years or 36,000 miles. The S60 has service intervals of 10,000 miles.
About two hours after we dropped off the car, Carlos called to tell us the car would be ready in an hour. Precisely three hours after we left the service — I checked my watch — we got another call telling us the car was ready. I hitched a ride back over to the service department and was pleased to find the entire car had been washed and vacuumed. I signed my name and was in and out in fewer than five minutes.
Total cost: $0.00
Total Days out of Service: None
Reese Counts, Vehicle Testing Assistant @ 10,000 miles