Used 2019 Volkswagen e-Golf Consumer Reviews
Used e-Golf for sale
We have a limited number of reviews for the 2019 e-Golf, so we've included reviews for other years of the e-Golf since its last redesign.
5 years and 18 days…
Kevin T, 06/14/2023
2017 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
2 of 2 people found this review helpful
I’m at the 11th week of repairs for a high voltage battery fault, and subsequent battery charging system issue. I was at 5 years and 18 days and VW would not cover the charging issue. My car was sent to Colonial VW in Massachusetts since I live in Ohio and the local VW of Perrysburg, Ohio did not have trained techs on site. The car came back from Massachusetts 4 weeks later and I drove it for 2 days. After these 2 days, I attempted to charge it and it wouldn’t take a charge. The local VW dealer advised I replace the on board Battery charger ($2200 part + tax and labor $1100) and when that did not work, advised I continue replacing parts…charging port and battery charging cable, for another $1960. I was told the parts are on back order in North America and the local VW dealership could not provide an estimate for time in getting them. This whole repair has been sub-par, and I’ve been left without a car for 11 weeks. I have been talking with Sylvia at VW of North America customer care and she has been unable to offer advice for a way forward. Even though she manages customer service, she can only activate when I tell her what I want. After several calls, and repeated pleas for help, I suggested VW offer to buy the car back. That immediately prompted an email from her with a process for VW to consider an offer. VW can’t seem to fix my car, but there is a process to divest it? What makes this whole process so maddening, is when the car was in Massachusetts, the service tech knew about the faulty charging issue but did not call or let me know it was faulty. They returned the car to my local VW dealership who didn’t inspect anything before returning the car broken. Instead of waiting for the back order part, I called Colonial VW in Massachusetts and was able to order the part directly from them. They had it in 3 days, but my local dealership refused to request it and preferred to wait for the one they told me was on back order to come in. …9 more days. It will be 12 weeks next week without a car. Never buy a Volkswagen. Service is terrible.
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Terrific Car for Commuting
pete, 02/21/2020
2019 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
2 of 2 people found this review helpful
Takes about two weeks to get used to the charging, but I noticed the savings right away. I almost exclusively use cash when I fill up on gas to maximize discounts, and I found myself with so much more money in pocket at the end of the month. I get to charge for free at work, and anyone that has a chair available at work is throwing money away if you don't get an EV. Carpool has also been fantastic in California, and saves anywhere from 20-30% of commuting time. Another thing people may not realize is that there is no engine. Less moving parts, means maintenance is close to zero. This isn't the fastest car on the road, but it has plenty of pep. Highly recommend an EV, and now are going to get Model 3 to replace a 2016 Civic.
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2019 Volkswagen e-Golf for sale near you
Showing 3 of 8 listings
- SEL Premium 4dr HatchbackMSRP: $19,9909 mi away
- SE 4dr HatchbackMSRP: $18,990116 mi away
- SE 4dr HatchbackMSRP: $16,990In-stock online
See all 8 listings
Electronic Failure
Tom, 03/12/2019
2017 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
3 of 4 people found this review helpful
It just wouldn't start. Dash said Electronic Error: Stop! Had to have it towed 3 miles away because the only person in my local vw dealer who could work on it quit. In Denver they informed me they couldn't figure it out and sent it to Oxnard? I am still trying to locate my car and no one is telling me anything. I looked on forums and found the same complaint on a lot of these. I hope I get my car back so I can sell it.
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An EV for the Golf aficionado
Bryce M., 06/28/2019
2018 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
3 of 4 people found this review helpful
I just picked up the last 2018 eGolf SEL Premium on the lot - Very pleased. Range could be better, so could performance - The Tesla Model 3 sets a benchmark that this car falls well short of. But if, like me, you love VW Golfs (this is my 4th since high school :-), this car may be for you. Excellent to drive, adequate performance and range, and the "virtual cockpit" experience is great. The Driver's Assistance Package offers the best Adaptive Cruise Control I've driven yet. I doubt that the resale value will hold up like my 2012 Golf R's did because the technology is evolving so fast, but it truly is a fantastic vehicle. My out-the-door price ($28,500) was more than $10k below the Model 3's current $39,900 no-dicker sticker (before the federal and state incentives).
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Would be a good car if only it worked
Dissapointed, 06/25/2022
2019 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
3 of 5 people found this review helpful
I was an early adopter buying an e-golf in 2016. Reviews are accurate in that it is a good drive but has limited range. I felt confident buying a golf from VW believing in the quality of manufacturer however my confidence was misplaced. I had several charging issues over the years and under warranty my local dealership resolved the problems after several visits. Just after the 5 year warranty expired with 30,000 miles on the clock, it appears my e-golf is now ready for the scrap heap (so much for the environmental benefits of electric vehicles). The car wouldn't charge and the dealership recommended a $4,000 fix. After the fix, the car still won't charge. The reputation of electric cars is that they require little maintenance, what that appears to mean is that the cars are not serviceable. If it works, great but if you have problems, they don't really know how to fix it. They can ask you to pay for expensive replacement parts but if it doesn't solve the problem, you can buy more expensive replacement parts. VW of America won't stand behind the quality of their vehicles and if you have a problem car (even after just 5 years) then either keep throwing money at it or scrap it.