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2025 Toyota Grand Highlander Consumer Reviews

3.5 out of 5 stars
78 reviews

Pricing

Edmunds suggests you pay
$40,750
1 for sale near you
Prices based on sales in ma thru 9/15/25
Final assembly in USA

We have a limited number of reviews for the 2025 Grand Highlander, so we've included reviews for other years of the Grand Highlander since its last redesign.

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Pros
Cons
4 out of 5 stars

Grand in many ways

Alex, 10/30/2024
2024 Toyota Grand Highlander XLE 4dr SUV AWD (2.4L 4cyl Turbo 8A)
13 of 14 people found this review helpful

Got it at the end of May 2024 and at 4000 miles now. Traded 2015 Honda Pilot 4WD with almost 100K on it as a downpayment. Here are my two cents: 1. It is a big car, which is why I got it. Not because I have a large family, although occasionally I use the third row. However, it's mostly because I'm a big guy at 6'-3" and over 200 lb., so it's easy to get in and out. There is a lot of storage space behind the second row. I was using the car for moving my daughter to a college dorm and we could fit a lot behind the 2nd row and even more with the roof rack and a basket I got on Amazon. 2. I was initially a bit concerned about a turbo with a 4-cyl when loaded with 4 people and dorm room cargo in the mountains. It's not an issue! However, I don't know about the reliability of such an engine after 150K or even less vs. the no-turbo V6 that my old Pilot had. 3. The comfort is great, even on long drives. The seats are supportive, and I have plenty of legroom for myself and for the people behind me. The same goes for the headroom and shoulder room. I got a dark gray (almost black) interior, which I think will last much longer than the white one I was initially offered. 4. The fuel consumption is around 24 mpg on average. One complaint I have is that the tank seems to be smaller than the 17.8 gallons listed in the specs because of the range I got after the fill. I should have over 400 miles on the full tank, but the reading says around 380. 5. The 18" wheels seem just about the right size. I think the higher trim 20" will not be as comfortable while driving. I haven't tested the AWD system yet, but I will soon, as winter is coming! I'm in Northern California, but I will use the car in the snow on multiple occasions since I like to go skiing. My daughter is in college in Reno, NV, so I have to drive over the mountains multiple times. 6. The car is loaded with options even though it's a "base" model. I really like blind-side monitoring, adaptive cruise control, a high-resolution rear camera, cross-traffic and pedestrian warnings, etc. Line centering is a bit weird, as it seems like the car is wrestling you! Having a lot of (7) USB charging points is great too. They are all USB-C, so be aware that you may need to get new cables. 7. The multimedia system is typical Toyota, with a 12-inch touch screen and wireless Android Auto and Apple Car Play. I'm an Android guy, and I don't know if it is an AA-only issue, but occasionally, the interface does not respond to touches. The only way to get it back to life is to reset it by pressing and holding the power/volume button for 7 seconds or more. At least there is a button! I like having real buttons and switches for AC controls and the media system. They are easy to reach and use without looking. But because of the occasional non-responsive system, I cut one star off the review. 8. I'm not a big fan of the start-stop system, as it seems to have a very small gain in fuel efficiency at the expense of more wear and tear on the engine and electrical system. You can disable it, but only until you stop driving. Then, when you start the car again, it's back. I heard there is a way to permanently disable it, but only dealers can do so. Yes, the battery seems to be designed for it, or so it says on the battery. 9. If you plan to use the backspace for carrying stuff a lot like I do, get rubber mats for the back of the seats of 3rd row, and even for the 2nd row. They are on Amazon for a reasonable price and attached with Velcro to the seat backs. 10. Small touches go a long way! There is a lot of storage space between the front seats—the box is huge, and in front, there is space for a wireless charger and phone storage next to it. There are plenty of cupholders, and there are retractable shades for the second-row windows. The AC vents are at the ceiling for the rear passenger vs. at the center console. Did I mention 7 USB charging points? Overall - pretty happy so far. Let's see how it will do over the next many miles I'm planning on driving in this car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

This is worst Toyota product of last decade plus

SevenDecadeCarGuy, 09/21/2024
2024 Toyota Grand Highlander Platinum 4dr SUV AWD (2.4L 4cyl Turbo 8A)
13 of 14 people found this review helpful

Well, after three recalls including one now that has even stopped production, the software remains a "blue screen of death" randomly, the hybrid battery is now on its third replacement and the check engine light is a daily companion. We were so happy with just getting one as they were impossible and we waited so long. During the wait we test drove four or five of the competitors and actually in hindsight should have bought either the Kia or the Pilot.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2025 Toyota Grand Highlander for sale near you
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4 out of 5 stars

New Grand Highlander, below the mark

Toyfan, 12/13/2023
updated 02/27/2024
2024 Toyota Grand Highlander Platinum 4dr SUV AWD (2.4L 4cyl Turbo 8A)
42 of 49 people found this review helpful

I’ve owned a 2024 Grand Highlander for 3 months. Still no second key, digital key not reliable at times wanted key fob placed on start button. Single key fob temporally missing twice. Hood vibrates and worsens with road surface, needs a pressure crease to strengthen it, quite annoying. Brakes have too much travel and somewhat soft. Bottom of door card vibrates and worsens depending on road surface. Center display has a cloud across the top, needs to visit dealer. Fake wood trim is cheap. Use of technology, dash, infotainment, and mirror very difficult, still don't comprehend it all. Engine noise unlike my previous 3 Toyotas. Manuals lengthy and confusing, having to look at subject matter in more than one place. Struggled between a 2 and 3 star rating when I compare to my previous 3 Toyotas, which I would give a 4.. 2/26/24 I must update my first review written on 12/13/23. After accruing over 5600 miles, on this Platinum model, most all from trips, mpg is over 24 and bounces over 25 even 26 depending on circumstances. Ride is good, and handling is good but for a little sway in quick maneuvers, probably due to the weight/suspension. Lane tracing is very good takes a bit of getting use to. Heated, cooled seats are great. Performance is okay but not as good or smooth as my 2016 Highlander V6. The hood continues to vibrate. The assistive cruise can be a little too active, and can be cumbersome trying to get to and use “normal” cruise. The infotainment screen still has the top fog only in gps or directions mode. Technician investigated and said its like that on new GH and other models. Still no second key fob, numerous calls to Toyota, told must wait for them to notify me. Im sure there are other owners out there is same situation. Keep calling them, they sold this vehicle knowing about this deficit. Just dont get stuck without the key fob around. I wiil upgrade my rating to a 4, its not a 5 like my 2016 Highlander Limited

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5 out of 5 stars

No Regrets!

Allison K. , 01/24/2024
2024 Toyota Grand Highlander Limited 4dr SUV AWD (2.4L 4cyl Turbo 8A)
16 of 18 people found this review helpful

Absolutely love my Grand Highlander. Just hit over 5000 miles and haven’t had any issues. It’s comfortable and has plenty of storage space, even with the 3rd row up. Only issue I have is getting the system to connect to the right phone based on who is in the car. Can’t get it to switch between the driver’s profiles. Sometimes you can have too much technology.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Key fob issue

Kehena, 08/31/2024
2024 Toyota Grand Highlander Limited 4dr SUV AWD (2.4L 4cyl Turbo 8A)
7 of 7 people found this review helpful

I bought the 2024 Toyota Grand Highlander in Feb. of 2024 with 0 miles. I drive a lot, I’m at about 10k I have had to change the key fob battery 3x now. I’ve been reading about the same issue on different forums. Ppl have said don’t put key near phone charging pad or cup holders. That’s annoying inconvenience. Also maybe the fob it’s self needs to be replaced but my dealership has the 2nd key fob on back order; so no way to replace it….also I have kids and noticed the third row only has anchors on 1 seat. That happens to be connected to the middle seat making packing stuff limited.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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