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Consumer Reviews for the Subaru Crosstrek

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1 out of 5 stars

Vehicle and Corporate Let me Down

CJ, 03/09/2022
2021 Subaru Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid CVT)
I purchased a new 2021 Crosstrek hybrid plug-in vehicle. The first three months it was mostly in for repairs. I called corporate and they were not helpful or concerned. At one time, they just ignored me for a week and kept saying they would call and never did. This was Subaru America. I did write to Subaru in Japan and never heard anything back. I thought Subaru was supposed to care … about their buyers, but that was not my experience. I am still trying to work out what to do with the car as it is still glitchy and I do not feel at all comfortable about the mechanical stability of the vehicle.
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