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Used 2022 Ram ProMaster City Consumer Reviews

2.6 out of 5 stars
27 reviews

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We have a limited number of reviews for the 2022 ProMaster City, so we've included reviews for other years of the ProMaster City since its last redesign.

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1 out of 5 stars

Stiff Painful Pain in the Neck Vehicle!!!

Dissapointed, 01/05/2022
updated 08/19/2025
2020 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
3 of 5 people found this review helpful

If you want to be in constant pain in neck head shoulders and arms... THIS IS THE VEHICLE FOR YOU! I wouldn't wish this vehicle on my worst enemy, well maybe my worst enemy. The turning radius is worst than a fully loaded semi with double trailer. The gas feed is dangerous, lurches even at lightest touch, why I got whip lash from it and am in constant pain. The lurching is really dangerous if you are close to the car in front of you. Took to dealer but "that's the way it is". Initially had electrical problems with internal lights, so after they "fixed" it, I just kept them off all the time. My other problem is that the sales person at Crown in Oxnard failed to inform me that this is a COMMERCIAL VEHICLE AND REGISTRATION COSTS A FORTUNE. My GMC cargo van, which is much bigger, I never had to pay commercial registration, so I never thought to even ask, nor did he volunteer the info. This vehicle was only to be for personal use, but since it did not have a seat in the back it is commercial vehicle!! (never told about that either) And perhaps worst of all, is the mini toy-like gas tank. Gotta fill it up almost everyday when I go to the grocery store and then gas station. I was used to 26 gal tank in my GMC but this only has 16 gallon, can't go anywhere with a small tank like that. Not fo forget the suspension; Stiff, Stiff, Stiff; feel every little bump and it hurts the neck even further. The seat doesn't help is is also not really padded. What more can I say... If you want this for personal vehicle PASS! If it is for business use every day, be prepared to be constantly in pain from the lurching, stiff suspension and the cost in time for filling the tank every day or more... and not being able to do a u-turn at a light. Still the worst vehicle I've ever driven or owned. Updated 7-28-2022

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Bed integration between transmission and engine

Boris , 03/16/2022
2020 Ram ProMaster City Tradesman SLT Cargo 4dr Minivan (2.4L 4cyl 9A)
2 of 4 people found this review helpful

I bought the cargo car for construction work instead buy RAM Truck and very disappointment. I just explain some problems: 1. Main problem, which apply during last 30 years. It is integration transmission and engine. Look like torch I can't even imaging how is low driving on hills in San Francisco. 2. Vibration of transmission so high, I am filling, may I use Jack hammer in driving time. Four times brought to dialer, insignificant diagnostic with target, just charge without any warranty (power & transmission)! Diagnostic are 3-4 days, and result - visible problem, engine mounts, charge - $1350 Not start engine - diagnostic result - change motor oil for $90 and so, and so.......

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2022 Ram ProMaster City for sale near you
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3 out of 5 stars

not as expected

not happy, 07/26/2023
2017 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
1 of 1 people found this review helpful

I just had to spend $1400.00 on repairs to the AC system and the company we bought it from has not returned our calls to see if this is under warranty.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Van so perfect I went to buy one and bought three.

Chris B, 01/03/2021
2020 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
2 of 6 people found this review helpful

I needed a commercial van to carry light loads and/or people from state to state. I wanted something minivan-like, but usable in a commercial/construction setting. These vans drive great for this purpose, are perfectly capable, and should be one of the most cost effective purchases I have made for my business.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Promaster customer service is a joke!!!!

James, 06/30/2023
2022 Ram ProMaster City Wagon 4dr Minivan (2.4L 4cyl 9A)
1 of 2 people found this review helpful

I owned a 2016 and liked it. It got rear-ended and totaled. I decided to get the 2022 wagon for camping trips. The 9-speed transmission was the biggest selling point, however, it will not shift into 9th gear. They told me to read the manual and it does say that it will not shift into 9th in drive, but it had to be shifted in manual mode. I'm OK with that, but it will not shift into 9th in manual mode either. I got a case created with RAM and I keep getting told that someone will call me within 24-48 hours, but no one ever calls. I thought maybe I could buy a programmer to fix the problem myself, but the dealership is telling me it will void my warranty.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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