Used 2022 Ram ProMaster City Consumer Reviews
Used ProMaster City for sale
We have a limited number of reviews for the 2022 ProMaster City, so we've included reviews for other years of the ProMaster City since its last redesign.
Burns Oil Dodge says thats OK!!!
jrg, 01/27/2020
2017 Ram ProMaster City Wagon 4dr Minivan (2.4L 4cyl 9A)
6 of 6 people found this review helpful
Engine shut down was never told needs about a quart of oil every 1000 miles, Bring it in they do a oil test, say its ok ,any more test it's on me not them. been less then 500 miles had to add more oil today. Anyone else told this about the ram vans ..This is from Dodge dealership. Will never by another and the way dodge treats there problems never another dodge .
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Reliable
New England, 12/08/2019
2018 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
6 of 6 people found this review helpful
Agree with points made previous 3 reviews. I'm in service industry and it has been flawless for first year/25k miles. The manual shift mode-very smooth - is a must to avoid the "clunky" performance. The transmission seeks the higher gears too quickly/stays in them too long. I have found the gear that gives you 2000 RPM is the one you want to be in.....5th gear as high as needed driving up to 40mph...even highway driving at 70mph 7th gear ( out of 9 gears ) performs best.My seats are manual but still very comfortable.Plenty of cargo room - doing away with cage gives plenty of room in front cab for one person/extends leg room.
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Family Adventure Wagon
Todd, 03/04/2019
updated 09/15/2022
2017 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
5 of 5 people found this review helpful
We purchased a new Ram Promaster SLT Passenger Wagon in July 2016. We absolutely love this truck. It was built tough to withstand hard commercial use and built to last. That really appealed to us, as everything is built with long term durability in mind, and it is evident. The truck has proven itself in Europe with over 2 million sold, serving Europeans both as a commercial van and family van. The 2.4 Tiger Shark motor is strong and efficient and also built to withstand constant commercial use, so we felt it would do well long term, with normal family use and it has. It has exceeded all expectations and is so useful and functional. Even in passenger form with the rear seat up and ready for use, we have a cargo area of 4 foot by 4 foot behind that rear passenger seat. It swallows up everything with ease,and you can stack stuff right to the ceiling. It is great for trips with the family and the family dog. It is rated to carry as much weight as most half ton pick-ups, just over 1800 pounds, in a much more affordable, practical, efficient design. Ride quality has been excellent and my wife and feel the front seats are the best we’ve ever owned with amazing back support and comfort even in long 12 hour rides. Fuel economy has also been excellent with solid low to mid 20’s in the city and 26-35 on the highway at 80 mph. We live in a mountainous western state and typically average just shy of 30 mpg with the cruise set at 80 and climbing mountains and hills, the nine speed helps achieve that amazing number as does the very slippery aerodynamic design. In 7 years we have had little to no issues, one window molding needed replaced under warranty, our greatest issue was our AC stopped working and to be fair that didn't make us happy as it only had 20k and Chrysler/Ram didn't seem interested in helping us even after being loyal to them for over 30 years and dozens of their products. If you use high quality synthetic oil you can easily get by with one oil change per year. I did find that I get about 3% better fuel economy with 91 octane or better. Cost of ownership has been super low with us basically changing the oil twice so far at a cost of around $40 per change with Valvoline synthetic and a oem Mopar oil filter. As far as maintenance it's been very low cost with oil changes once a year, a few air filters and cabin filters and tire rotation. Our greatest disappointment again was the AC and that is something that with 20k should not have failed. Other than the AC, yhis vehicle has been amazingly strong and reliable with comfort and amazing utility at a much lower price than a pick-up or Suburban type vehicle. It also has proven to be fuel efficient and easy to maintain with little cost. They built it to stand up to hard commercial use and as a result, even at 7 years old, we are confident we can drive this for many more years with little concern and low wear and tear. I honestly recommend these to everyone and anyone as we have never had a better more efficient and reliable vehicle. It’s proven, it’s tough, it’s efficient, its comfortable, it’s a no brainer as a family hauler that can also do some real heavy duty hauling. We have owned it for seven years only one failure, the AC, outside of that, we are very confident of long term reliability. If you need a reliable family hauler or work vehicle that is affordable and reliable for the long haul, we would honestly recommend this vehicle. Unfortunately 2022 will be the last chance to buy a new one as Ram has decided to join the ranks of Ford, Nissan, Chevrolet and Mercedes, all of which have dropped or will drop their small vans.
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The penalty box
Scott, 05/09/2018
2017 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
14 of 17 people found this review helpful
I have been issued this vehicle as a ‘service’ van. It has been the most uncomfortable van I have had during my career. The driver seat is very uncomfortable after about 45 minutes of driving. The cab is cramped with little storage, none behind the seats. Why Chrysler decided that it wasn’t worth the extra $2.00 to equip this with variable speed intermittent wipers is beyond me. In the 33,000 miles that I have driven it so far, it has been in the shop twice for a bad front stabilizer/sway bar. The 2nd visit today and was advised by the dealership that the part is on back order. I suppose they are on back order because of how many they are replacing? Thankfully our fleet vehicles are rotated out after 80,000 miles. I hope and pray that my company doesn’t make the same mistake of selecting this vehicle again.
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Not a good investment for new small business
John, 01/31/2018
2017 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)
17 of 21 people found this review helpful
Own it for 40 days (820 miles) more then 20 days in service department .5 attempts to solve multiple mechanical issues . Case managers with Chrysler resolution team not responding for more then a week. Before you buying give yourself a favor and research online :"what is the car manufacturer with a lowest reliability rating" and make the decision after . If you buying anyway take two so you can use one while second in service department .
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