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2016 ProMaster Cargo Van Reviews & Specs

Consumer Reviews for the Ram ProMaster Cargo Van

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Overall Consumer Rating
2.6 32 Reviews
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FROM A GUY THAT OWNS TWO 2016 RAM PROMASTERS 1500

PROMASTER OWNER, 08/12/2017
2016 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
I own two pro masters of the same year and the same model, and I want to provide an honest review separated by sections so that you can make the best decision possible when purchasing this vehicle. DO I RECOMMEND THIS VEHICLE: No, I don't. I would suggest you purchase a more reliable van by Ford. The vehicles have been great regarding the space they provide, and I like the seating, but … the reason I suggest you stay away from this vehicle is that there is just way too many issues with them. I read some reviews by some disgruntled people and I typically think they're just upset, but it doesn't happen to everyone. Well, I own two, and the problems between both of them have been tremendous, and all before the vehicle reached 30,000 miles. Van 1: Before 20,000 miles first the bolts in the door were loose and began falling out. PROBLEM #1: I noticed something with the door, and it was bent because of the bolts missing and securing the door. PROBLEM #2: While driving the vehicle just died. Towed it to the dealership and entire oil system needed to be replaced because it was malfunctioning. Warranty covered it. PROBLEM #3: The driver side window stopped working and had to get that fixed. PROBLEM #4: The sensor for low tire pressure is always on indicating low pressure when it's fine, had to get that replaced. PROBLEM #5: Back door wouldn't open, the cables had to be readjusted on the door. PROBLEM #6: The air conditioner now produces a low-level hum that is always present. I haven't had this fixed yet but will update when I have it addressed. PROBLEM #7: The headlight bulbs burn out fast. I've had to replace them about five times already; this isn't normal. CONCLUSION: All these issues had taken place before 30,000 and were all covered by warranty. I will say that calling Promaster has been great as they took care of all the issues for me and they do a great job at that. Even if you take it to the dealership, always notify Promaster so they can follow up with everything. VAN 2 PROBLEMS: I purchased this with 20,000 miles, and all of these issues happened before 40,000. PROBLEM #1: Headlight keeps going on on the left, I replace it twice a month at this point. PROBLEM #2: When turning on the van the air conditioner doesn't work, and I have to restart the vehicle once or twice for it to reset and turn on. PROBLEM #3: The sliding door is stuck shut and won't open. I have to take it in because the handle won't work or anything else. PROBLEM #4: The vehicle is starting to loose power when driving and I'm taking it to warranty again next week for this issue. PROBLEM #5: The tire pressure sensor keeps tripping when the tires are filled just fine. No one should purchase a new vehicle or one with 20,000 miles and have this many issues; it's ridiculous​.
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