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Consumer Reviews for the Ram 3500
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Unsafe Vehicle from company w/NO customer service
Mdewolf, 11/30/2020
2020 Ram 3500 Longhorn 4dr Crew Cab LB (6.4L 8cyl 8A)
This is our 2nd ram, first was a two year battle with numerous issues. Finally hired a lawyer and dodge bought it back. So we upgraded as I still love the truck...Bad mistake, left on the side of the road in the dessert with livestock and my family. Power steering just turned off. 3 days stuck in a hotel with livestock in a trailer, 1 hr after they fixed it, it failed again. Now we are … going on 3 weeks with no communication from FCA, just a run around. No answers and no support..meanwhile we lose money on rentals and canceling things because we have no truck.
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