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Used 2018 Ram 3500 Consumer Reviews

3.3 out of 5 stars
30 reviews

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We have a limited number of reviews for the 2018 3500, so we've included reviews for other years of the 3500 since its last redesign.

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Pros
Cons
5 out of 5 stars

Better worker than ford or chevrolet

Fred, 02/23/2019
2018 Ram 3500 Tradesman 4dr Crew Cab LB (5.7L 8cyl 6A)
24 of 24 people found this review helpful

Owned for one year. Never a single problem. Competent family vehicle averaging plus 20mpg on highway without trailer. Very competent tdiesel tow vehicle. Max towed 19k and got 12 mpg at 60mph. Bought 4wd diesel Ram 3500 rollback tow truck 4 years ago +100k miles. Never a single problem with it either. Don’t see how Ram could make it better.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Diesel power diesel efficiency diesel mpg

Silvacummins, 12/24/2019
2018 Ram 3500 Tradesman 4dr Crew Cab 4WD SB (5.7L 8cyl 6A)
10 of 10 people found this review helpful

my cummins dually with equipment gets 26mpg I can drive from Midland TX tk twin wells road in jal NM and barely come off of full I can idle my truck for 3 days straight and still have enough fuel to get back to midland. Gm and Ford dont stack up my buddy's ford and gm are ways in shop

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

DON'T GETTED RAMMED!

J.Chors, 03/15/2019
2014 Ram 3500 Laramie 4dr Mega Cab SB (5.7L 8cyl 6A)
15 of 18 people found this review helpful

Megacab diesel dually Laramie 4x4, the works. What a heap. EVERYTHING attached to that mighty Cummins motor is junk. I had $21,000 of repairs (3months of shop time) in the first year! Towed off the highway 6 times Only half of it was covered under warranty. Here's what was replaced or rebuilt: Transmission, rear end twice, AC compressor and condensor, sepentine pulleys and brackets, ECM, water pump, front brakes complete rebuild, rear calipers, front wheel hubs, u-joint, harmonic balancer, fan clutch and fan shroud. The worst part is this truck was a replacement for another Mega Cab i owned for 17 months before it caught fire and burned to the ground in a snowstorm ( along with the brand new 5th wheel toy hauler i was pulling). I'll never buy another RAM.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Please, don't buy a RAM Truck

T.A.W., 12/23/2017
2014 Ram 3500 SLT 4dr Crew Cab 4WD LB (5.7L 8cyl 6A)
13 of 16 people found this review helpful

I hope this review saves someone else from wasting a lot of money and time on a RAM truck. A little history of my ownership experience: My use of a truck is not just driving on pavement. I spend a great deal of time on forest roads, this is not hardcore off road terrain. Bumpy, Muddy, and a bit of fun yes, but not “Off road” really. I pull trailers, the heaviest around 13,000 Lbs and lots of freeway driving. I have always owned trucks, my first vehicle was a mid-80’s Toyota pick-up, then a mid-90’s Toyota Tacoma, then a 2004 Toyota Tundra. In early 2013 I wanted a bigger truck and I also missed driving a manual transmission truck. The only automatic vehicle I have ever owned was the 2004 Tundra. I went all out and purchased a new 2012 RAM 2500 diesel Crew Cab. The 2012 was in the shop every month like clockwork. You could not drive this truck for more than half a day off pavement without the check engine light coming on, which was ironic since the mode of the truck was an “Outdoorsman”. After two years I had had enough and worked it out with the dealership to trade the truck in on a 2014 RAM 3500 diesel with a manual transmission. I was thinking that all RAMs could not be this bad or the company would be out of business. Well I was wrong. 2014 RAM 3500 Big Horn 6.7L Cummins Turbo Diesel Crew Cap with a manual Transmission Review: The truck has power I’ll give it that, but only when it is not in the shop for something. The main issue was the exhaust system. In my option it is a very poor design that has various bandaid fixes, but should be redesigned and made functional. In the two years I owned this truck every part of the exhaust system was replaced at least once and many were replaced multiple times. One comment I get all the time was why not just install a “delete kit” and solve the problem. I’m sure this would have made the truck usable and improved the overall performance, but I feel you should not have to break Federal Law for a functional truck. The truck put me in limp home mode 2 times while more than 100 miles from home. If you are not familiar with this mode, the truck computer will give you a warning that in 150 miles your top speed will be 5mph. This is one of the most frustrating things, since it is not a failure of a key system that allows the engine to function, but rather an exhaust system failure Aside from the exhaust issues, there was a host of other issues: 1. The 3rd taillight leaked water in the cab twice. I finally gave-up on the dealer fixing this and fixed it myself with a little bit of caulking. It should be noted that this also occurred on my 2012 RAM. It is a very common problem with RAMs. Easy fix with caulking, but for the price you pay for this truck the cab should not leak. 2. The windshield wiper motor failed, casing the windshield wipers to no longer work. 3. The emergency brake light would not go out in cold weather, luckily the emergency brake would disengage. 4. Transmission started leaking a little around 30,000 miles 5. The cruise-control button started not working intermittently around 50,000 miles 6. The latch on the middle console stopped working and was locked in the closed position 7. Around 58,000 miles a bushing in the front end started to fail and would make a clunking sound every time you turned the wheel while driving or not. 8. The exterior body detail between the front and rear doors started to crack and peel. While the 2014 RAM was in the shop a little less than the 2012 RAM, both trucks were complete failures. If you are looking at purchasing a new truck please, don’t buy a RAM. Hopefully you will never know firsthand the pains and financial loss of owning one.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Do you enjoy spending your day by the mechanic??

Unbeatable Transport, 11/29/2018
2017 Ram 3500 SLT 4dr Crew Cab SB (5.7L 8cyl 6A)
24 of 31 people found this review helpful

I bought two 2017 RAMS 3500 After driving for less then a year I had the truck engine going to 10 MPH on the highway numerous times I was told by the dealer PCM is not working correctly and I should Replace the crankcase breather - $330.00 Clean and desoot the EGR system - $399.95Replace the engine air filter - $73.00 Replace the fuel filter and water separator filter - $308 Perform a manual regeneration process and perform fuel treatment - $171.95 After performing a manual regeneration we would have to do an oil change afterwards which is $139.95 Also, the serpentine belt is cracked we recommend replacing it. The cost is $220.00 I did all of the above The next week same problems. The dealer told me I have to replace EGR system $5500 I did that and then the truck started to make a loud cranking noise I was told to change Power control modular (pcm) $4100 and truck is now back by the dealer making terrible noise Truck is a little more then a year old it is one big nightmare. Don't expect any customers service from them I tried to communicate with them but they were very nasty stay away unless you have a lot of money to throw out.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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