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Consumer Reviews for the Ram 2500
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Transmission Failure
Edward J Deichmeister, 09/20/2016
2016 Ram 2500 SLT 2dr Regular Cab 4WD LB (5.7L 8cyl 6A)
I purchased a NEW 2016 Dodge Ram 2500 6.4 L engine gas. The first day I drove the truck I lost acceleration on the highway and I had to pull off the road. The transmission had a problem with only 65 miles. I called Dealer and they told me to call Chrysler support and arrange for towing back to Dealer. Since I was more than 40 miles from the Dealer I would have to pay for the towing. BS! … After a week at the Dealers service department I was told the transmission had to be replaced! Remember it only has 65 miles on the odometer. I demanded a new truck from the Dealer and they told me it's no possible since it was titled. The Customer Support was terrible, no one at the Dealer would return my calls, General Manager and Service Manager. I called the Attorney Generals Office and my Attorney. I'm still waiting for a resolution!!!
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