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2019 1500 Reviews & Specs

Consumer Reviews for the Ram 1500

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Overall Consumer Rating
3.5 210 Reviews
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Disappointed long time Dodge/Ram owner.

Steven, 09/14/2018
2019 Ram 1500 Laramie 4dr Crew Cab 5.6 ft SB (3.6L 6cyl gas/electric hybrid 8A)
I have had several versions of the Dodge ram 1500 since it was redesigned in 2009. They have all performed very well with high-quality interiors and technology. I was very excited when I bought my 2019 Ram Laramie this past July. Within two weeks of ownership, the phone system stopped functioning properly and the audio quality sounded as though only one speaker was working. I have … the Harman Kardon Soundsystem which is wonderful. But in order to get the phone sound quality back to all speakers, you have to turn off the surroundsound manually for each call. That was the fix that Chrysler has so far. The new heavy duty brakes are squeaking like crazy. The incredibly smooth ZF transmission has intermittent clunking when down shifting when coming to a stop. The air conditioning is not as cold as my previous Ram 1500. The final straw which prompted me to write this review, was when the truck stalled at a light yesterday. The truck is so quiet on the inside that I didn’t even know it stalled until all the alarms went off telling me to put the truck into park and restart it. When trying to contact Chrysler Corporation, I get an overseas call center with an agent but most likely has no idea what a truck is. The Chrysler dealership in Palm Springs, CA has been very helpful but they are baffled at the truck’s issues and their arms are tied waiting for Chrysler to get the bugs worked out. If I had known I was going to have all these troubles I would have kept my old truck. I believe Chrysler released this truck too early without properly testing all if it’s systems. I will open an official complaint with Chrysler and will start the Lemon Law procedure If it’s not repaired within the legal amount of time it takes Chrysler to repair it. It takes a long time but the law does work ( used it with a defective Ford product years ago). I will say, the truck is very quiet and very roomy. The interior is incredibly comfortable compared to my previous truck. The ride quality is the best. That said, the technical issues outweigh the comfort. I would recommend not buying one of these trucks until after the bugs are worked out. Maybe a 2021 model.
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