New Mercedes-Benz C-Class for Sale in Oxford, AL
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Consumer Reviews for the Mercedes-Benz C-Class
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Dash Goes Blank after 5000 miles
Disappointed Buyer in St Pete, 02/15/2023
2022 Mercedes-Benz C-Class C 300 2dr Coupe (2.0L 4cyl Turbo 9A)
I am so disappointed this was my 4th Mercedes Benz. I waited 9 months for my custom made Benz C300 Cabriolet and after only 5000 miles the dash computers went blank and made the car underivable. I have been without my car for 8 weeks now. They were going to reprogram the computers but after 3 weeks they told me they had to order a whole new dash. They say the dash was shipped 1/26/23 but … there is not tracking number, very suspicious. It took 3 weeks for Hona, Executive Referral Manager to finally reach me by phone and now they say if I want to declare it a lemon I may want to seek legal council; which I may do in order to get all my money back and damages. Oh by the way, and I’m still paying $1200/mo for a car I can’t drive. They say it’s the Chinese Chip maker and they had one plant in Germany that had major problems. I am thinking I need to buy a used car, pre-Covid. Wish I had someone on my side to help me here. The customer service at the dealership is good but they don’t know anything about when the parts will be here. And the followup with the delivery is every two weeks.
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